This company contacted me regarding pre-approval for a personal loan. I applied and a very short time later received a call from their "company" (call center based in Mexico). I received a call saying that more information was required to complete my application. They said that I would need to provide proof of who I was and that all of my information on the application matched that of my citizenship documents and banking numbers. So that upon approval they would deposit the loan amount approved directly into my checking account. . I sent all of requested personal information such as bank account routing numbers,bank statements, color photo identification, all uploaded to them via their website. Then received another call stating the pictures were blurry and i would need to capture more photos of the identification card front and back and resubmit it to them. She was eager to remain on the phone with me while I completed this process. As I was taking the requested photos and still on the phone with this representative a text and email came through denying my application based on the submitted documents. Moments before this happened, the representative had explained to me that the new photos were required in order to allow her to submit the application for final review within their verification department. Yet as I’m taking photos and still on the phone with this shady telephone operator, I’m trying to submit the photos and it’s not allowing me to do so based on the denial of the application and the fact that I can’t reapply until October 2019. Now, this company has taken possession of all of my personal information and in fear of them using this illegally and for purposes of identity theft.I get the text and email stating that I was denied per my submitted documents not being good enough. So I ask to speak to a supervisor because I can already see what’s beginning to happen here and the scam happened from the very beginning there was no loan approval option, everyone was set to get denied and the reviews on their page are comments left by them about high interest fees, etc. Just to provide "proof" that in fact they do provide loans but just with high interest rates. When in fact it’s all a lie and they got the personal information from me which that is what they were seeking from the initial contract. They keep changing the company name and location and such to stay hidden and elude being caught and brought up on federal charges. The supervisor did not assist me in any way whatsoever. I am very concerned about my personal information being leaked of out or sold to a 3 party. Please help.