This business advertised stylish jackets at discount prices and I made an online purchase. It took 2 months for my item to arrive and when it did, it was grossly different than the photos of what I purchased. I emailed customer service for ShesNova and they took ages to respond. They had me submit photos to verify that I was sent the wrong item. I also noticed that the item I received was damaged and included proof in my photo submission. They wrote back days later saying that they saw the mistake and that I should keep the jacket I received. I wrote back saying that I wanted a refund and they said I could have partial store credit. I responded again stating that I wished to return the jacket I was sent because it’s damaged and ugly and they said that the return process is too "cumbersome" and I should take partial credit. I believe this is a massive scam.