Computer became useless with a flashing message that I was being hacked and had a bad virus…need to call their number immediately to prevent hackers from stealing passwords and identity… computer wouldn’t do anything and couldn’t move the mouse or click into any other application…frozen with the threat flashing on screen…I called the number, 855-651-4822 and was told he was from Microsoft.. gave me MS employee ID number and conned be into letting him take over my screen to fix all of the problems – very smooth talker..said they used Macaffe virus protection, which I later learned that Microsoft doesn’t use Macaffe… Alex Hales is his name, MS 101 5505 employee number , 888-337-1444 direct number… Also uses the name Frank Martin…Would not take a credit card and I wrote a check for 321.99, which he took a picture of….I got off phone with him and called microsoft only to learn that I had been scammed…I had microsoft clean out everything that the scammer had installed an hour before and called my bank to stop the check…then I learned that they changed the check to an ach debit which was unauthorized, so I had to go to bank to reverse that debit..Meanwhile, Microsoft was loading my computer with protection and the scammer party was fighting for control of the mouse at the same time…very stressful and very bad company to be lying and pretending they were microsoft..
Victim Location 27529
Type of a scam Tech Support
My computer just started to talk to me and told to me do not shut down call tech support so i did , the person told me to click on the flag and letter R at the same time i allowed him into my computer he told me a guy was gonna call me to clean it out. Well a guy did call me w/in 5 mins. and when were talking i told him i didnt have any $ he put me on webcam i told him i didnt like that and then he started to type observes thing to me (nasty) then I noticed things were starting to delete off my computer QUIK permantely .so i shut down computer and called the pple back and i talked to a lady name jennifer and i told her ever since i called that things started to go wrong and she insisted it was a hacker. she told me she can restore everything for 199.00 and she can do a ck over the phone after i scanned her a image of it. after she done all that and hung up i had the most worse feeling i felt i just gave a hacker access to my computer and i was so 100% right. I cancelled the check as soon as my bank opened and closed all accounts that had to do with my life. This so called jennifer kept calling me untill i had to download BLOCK CALLS app cuz she knew then SHE HAD A CHECK HER [censored] COULDNT CASH. I REPEATED TO CALL THAT # AND NOW THEY ARE CALLED SIMPLE SOLUTIONS > DONT FALL FOR THE BANANA IN THE TAIL PIPE TRICK FOLKS PLEASE IF UR COMPUTER SPEAKS TO YOU SHUT IT DOWN AND CALL MICRO SOFT !!! REMEMBER SHANKAR CONSULTING INC IS A SCAM