Victim Location 24502
Total money lost $800
Type of a scam Online Purchase
I was looking for an exotic short hair cat. I found the website sivancattery.com and their cats looked affordable. I inquired via email about the cats and the purchase of Orpi the cat. The seller told me the cat was $700.00 with a $100.00 transportation fee. If agreed the seller would fly the cat to my local airport and then tranport the cat via van to my house. The seller asked what type of home I had and if it was suitable for the cat and what occupation I had. The seller told me that they use Zelle and would require the payment before shipping the cat. The seller sent me a contract stating the sale of the cat for $800.00. I paid the seller via Zelle through my bank account to the email the seller provided. I sent a payment of $500.00 and then $300.00 based on my banks policies. That day I made the last payement I received a call from Snap Shipping1-706-538-2679 they told me to check my email about the delivery of my cat. I could not see an email. The caller was foreign and got frustrated and told me to look in my spam folder. I then located two emails from [email protected] com, see below
SNAP SHIPPING SERVICE
PETS DELIVERY SERVICE
CUSTOMER SERVICES :
Electronic Transmission Reference :5487596033
LOCAL STANDARD : 2/25/2019
WELCOME TO SNAP SHIPPING SERVICE, SAME DAY DELIVERY SERVICE.
THIS IS A NOTIFICATION MAIL THAT WE HAVE YOUR KITTEN REGISTERED UNDER OUR CARE TO BE DELIVERED AT YOUR HOME ADDRESS.
YOUR TRACKING NUMBER FOR THIS DELIVERY IS: 5487596033
YOU CAN TRACK AND TRACE YOUR KITTEN ONLINE HERE: http://snapshippingservice.com/tracking.html
RIGHT NOW WE ARE PROCESSING ALL THE PAPERWORK OF YOUR KITTEN AND WE SHALL BE UPDATING YOU ON HOW THE DELIVERY IS PROGRESSING.
OUR GOAL IS TO OFFER QUALITY LEGAL SERVICES TO OUR CLIENT AND PRESERVE THEIR INTERESTS IN THE BEST POSSIBLE WAY. THE MORALITY OF THE PROFESSION AND THE CLEAN CONSCIOUSNESS GOVERNS OUR WORK IN EVERY ASPECT.OUR GUIDELINES AND RULES OF WORK ARE OF COURSE THE SECRET AND THE KEY OF OUR PERSEVERANCE. ACTUALLY OUR LAW OFFICES INCLUDES MORE THAN TEN EXPERIENCE LAWYERS, EACH SPECIALIZED IN HIS DOMAIN, READY TO SERVE OUR CLIENT IN ALL FIELD OF LAW.
THANKS FOR CHOOSING SNAP SHIPPING SERVICE! THE PETS DELIVERY BEST FRIEND SINCE 1981.THE RELATIONSHIP OF GOODS AND PEOPLE IS A TREASURED ONE. AS YOU CONTEMPLATE MOVING YOUR PET’S WITH SNAP SHIPPING SERVICE AS YOU RELOCATE OR AS YOU PURCHASE THE PET’S, YOU WANT THE BEST FOR YOUR PET’S DELIVERY. SNAP SHIPPING SERVICE HOLDS THE WELFARE AND SAFETY OF YOUR PET’S AS OUR PRIMARY CONSIDERATION. WHETHER YOUR PET’S IS AN EXPERIENCED FLYER OR A FIRST TIME FLYER, SNAP SHIPPING SERVICE SPECIALISTS, PETS OWNERS THEMSELVES, UNDERSTAND THE RELATIONSHIP YOU HAVE WITH YOUR PETS AND WILL ONLY PROVIDE THE BEST ANIMAL MOVING SERVICE FOR YOU TO YOUR ADDRESS BOTH, NATIONWIDE & WORLDWIDE AS YOU RELOCATE.
THANKS FOR USING OUR SERVICE.
THE WINGS OF YOUR PETS!!
MR. BEN PAYNE
SNAP SHIPPING SERVICE
152 Clayton rd suite 451,
Then I received the second email
TO WHOM IT MAY CONCERN
Dear Valued Client,
Accept greetings from Pet Control Department of the U.S Branch.
We wish to inform you that your kitten is presently under our detention. We have done all check up and the kitten is ready now for Flight. But we are facing a little problem, the Insurance and Quarantine service center for the City International Airport service which is the first Port of check-out requires an insurance certification proceeding the delivery of your kitten.
The said insurance fee is re-fundable upon safe arrival of this kitten at your doorstep.
If the insurance certificate is not provided within 24 hours, this kitten will be placed on Quarantine for the next Two (2) months, and the parties related to this kitten will be claimed at the court of Law for pet abuse.
This insurance fee goes along side to enable us to get your pets an Insurance Certificate and hiring of a crate for your kitten to be delivered to you including transfer of ownership papers on your names. All you need to understand is that Pet transport Department have got nothing with pet insurance services.We only help to organize the shipment/ delivery of your kitten through our pet delivery aircrafts and Vans to your door step. we wish to enlighten you about the following points concerning the transportation of animals with U.S;
1A. All animals have a life and integrity and therefore are been regarded as humans in their own domain.
2A. All animals are to be transported with a high degree of caution and safety.
3A. All animals must be transported by an animal travel agency which is registered with the U.S Aviation Commission/ U.S Financial Bureau.
4A. All animals are supposed to have a Life Insurance Certificate before they can travel without any problem aboard.
5A. The cost of the life insurance paid for each animal that is been transported should reflect the integrity of the animal in question.
6A. All insurance fees paid during the flight and delivery of an animal must be Fully Refunded in cash and in total after delivery of the animal.
7A. The insurance must be Refunded to the person who paid the insurance fee and it MUST be refunded in total.
Why we ask for a Life Insurance Certificate:
1B. It shows that the owner of the animal is fully concerned about the life of the animal.
2B. It gives its owner the legal power to take the pet delivery agency to court in case of problems during the delivery process.
3B. We stand behind all pet owners in case of problems with the animal delivery agency during the delivery process.
4B. The life insurance fee is to cover for the caring of the animal in case of animal abandonment for 3 months before the animal it is been quarantined.
To this effect, we wish to inform you that this kitten in question do not have an Insurance certificate, which in this case must be paid and acquired before it can leave our premises for any delivery.
Insurance Payment Strategy:
The insurance fee to be paid per animal must be equivalent to the cost price of the animal in question and this was decided by the U.S Aviation Commission / U.S Financial Bureau.Looking at clause 5A above, it shows that the insurance cost to be paid as required by the U.S Aviation Commission is $1500 for this kitten.
But this system brought to many complaints from pet owners and beyond and so the two mother committees sat and decided to adopt the Full refund Insurance Scheme method of insurance payments. This system requires that the owner of the animals pays the total amount of the insurance fee and the total amount most be Refunded in cash including the transfer charges, upon safe arrival of this kitten at his or her respective destination.
To this effect, you are required to pay a total sum of $1500 .The money will be Refunded at the time of delivery by the delivery agents who will bring this kitten to you. The refund will be made in cash at time of delivery and it will have to be refunded in total as stated in clause 7A of the U.S Aviation Commission / Financial Bureau laws.
We also wish to inform you that this kitten will remain here until the refundable insurance fee is paid before this kitten can depart from our detention. There is no compromise on this issue. We request and advice you treat this issue with a high degree of discretion and urgency.
CONFIRMATION OF OWNERS ADDRESS:
32 Blackberry Court, Lynchburg, Virginia, 24502
NEW TEMPORAL TRANSPORTATION DETAILS.(KITTEN)
* Terminal (b-clause) ——–Confirmed
* Class ( B-Urgent)————Confirmed
* Arrival———————– —– Today.(Pending)
* Crate Number—————-pp52/en- 5sti.
—————————— —————————— —————————— ——————
You are to make the payment using google pay, download the google pay app or open the link pay.google.com and make the payment to [email protected]
We hope this issue will be resolved within the shortest possible time to avoid this kitten from missing the Flight programmed time. Thanks
Mr. Peter Nobert
Pet Control Department.
The information contained in this message is confidential. The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential, proprietary, and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited.
I told the shipper I was not told about the $1500.00 insurance fee in my contract, I told them I would call them back.
I then called the seller and a foreign woman answered. I asked her about the insurance fee and asked why this was not in the contract and why she did not tell me this up front. I told her that is a lot of money and how do I know I will get it back. She said I have given you the contract. I told her I needed to call my husband, I called my husband and he said he didn’t feel good about anything. I called the seller back and told her I wanted to cancel, as soon as I did she hung up on me. I called multiple times and she would no longer answer. I called the shipping service and got a recording. I left a message to call me back as soon as possible and no one did. I tried to email the seller who was in very frequent contact with me asking her/him to refund the $800.00 per the contract and there was no reply. I requested the $800.00 through the seller’s Zelle account to be reimbursed and they declined the request. I filed a claim with both charges at my bank. They have taken my money and I don’t have what was promised in the contract. I wanted to reach out because my money was taken without the promise of a cat and it has not been refunded after multiple attempts. My trust was betrayed and the seller took my money with out a product given. Their website is still intact for other potential buyers and their shipping site is still intact, i noticed shipping was misspelled on their website. They said they are a 24/7 company but no one will answer the calls. If the money is lost then it is lost, I am hoping by bringing their scam to light others will not lose money like I have. I work hard and I am a trusted person and they took advantage of my hard work, me, and my money. I feel like they should be penalized for their injustice.