Victim Location 84041
Total money lost $149.99
Type of a scam Tech Support
On Mar 12, 2015, a warning popped up on my screen saying my computer was about to crash and to call a number.
I called and they asked permission to take control of my computer, saying they were with the manufacturer of my computer. They ran a scan and I even gave them my credit card so they could charge me $149.99 for 1 year of tech support. They had accents. I have even been contacted since then, a month later, I guess, and wanted to scan my computer again, but I refused. I have had email contact with them, as well. One of the guys said his name was Alan in billing, but he sounded more like a Muhammed…
Their email: [email protected] They provided Toll free number-18442959209.
They took my payment via PayTabs, [email protected] I didn’t think to contact them, at the time.
I assume PayTabs is like PayPal.
They sent the image attached from [email protected] At the bottom it said:
"To ensure that you continue receiving our emails, please add [email protected] to your address book or safe list." (Attached is the authorization letter for my signature).
Right after all this happened, my grandson, 13 yrs old, appeared and told me it was a scam.
This is the info they typed into my devices:
assign a level 8 technician
secure a security platform
internet banking security
remove unauthorized access
anti hacking tools
optimization of computer
remove all the infection
1 year technical support
security for life time
24*7 365 days
The attached also came in a 3 page .PDF document, that I would be happy to forward to you, as well.
Thank you for this service. At least I can tell someone I was suckered and robbed 🙂
I have all the emails if you would like me to forward them to you.