I purchased from The Children’s firm over a month and a half ago. They had three different emails for customer service. I emailed all three. I have yet to get a response and my order was shipped out. I even contacted them on their Facebook page and they blocked my comment. I have yet to receive a refund or a response from this company. Most of the pictures from their website actually are from Aliexpress.com. I’m still fighting to get my money back.