Ashley – Oct 13, 2020
Victim Location 28409
Total money lost $2,125
Type of a scam Utility
Responded to FB post for dryer vent/air duct cleaning service, US Duct Care on 30Sep and made appointment for 10am on 9Oct. Ryan Himstedt showed up 4:45pm on 9Oct and claimed we had mold, needed to replace air ducts, install vapor barrier and UV lights. He said he would spray the mold that night and return 9am on 13Oct to do the recommended services. He required 50% deposit ($2125 paid via paypal to "his wife" [email protected]) Our HVAC system did not work after he left; called a verified local HVAC company 10Oct to inspect; found damage to system that was repaired (parts disconnected, slits cut into duct work). HVAC company also stated duct work did not need to be replaced and there was not a mold issue under our home.
Learned online that Ryan Himstedt and Jonathan Tager run a duct cleaning business using multiple names: SE Air Quality Experts, US Duct Care, Southeast Air Care, Southeast Home Pros, Southern Duct Systems, etc and have history in NC of a scam duct cleaning business. ScamPulse.com complaints filed in Greensboro and local news channels.
Would like to see this "business" shut down – warn others not to use them.