I received a call in early March from someone at Canada Registry, Inc, asking to confirm our address for a recent order we had placed for their business directory. They informed me that our two-year agreement had ended and we had agreed to a new term at the same rate. They were very quick on the phone, spewing out details about our location, asking what services we provided, etc. After a quick discussion I received a second call from the "mailing department" confirming our address (again). Finding it odd that we would order services for only one our our locations when we have five, I asked around the office to see who placed this order for a business directory and no one had. A few weeks later we received an invoice from them with attention directed to me. At this point, understanding it was definitely a scam we did not pay the invoice. There was no indication on our end that we’ve ever had any correspondence with this company in the past two years and we had ZERO documentation of any agreement.
When they called a second time a month and half later, I asked them to provide a purchase order or contract before I would have accounting issue a payment. They informed us that our agreement was verbal because of the type of promotion we took advantage of two years ago and that they had no documentation of our agreement. After indicating that we didn’t order their service and pointing out incorrect information on the invoice (and some verbal information they had incorrect about our business), we didn’t hear anything from them for a while.
Recently they started calling/emailing looking for our cheque. They’ve gone beyond contacting me and reached out to others in our corporation as well.