Placed an order only to receive nothing. I inquired about my order, they sent me tracking info. I tracked only to see that it said it was already delivered to me. I had received NOTHING! I called my local USPS and they looked into it. They did find 2 out of 4 packages. I have an empty tray organizer and a pink pen (I ordered purple). Nothing else. I have been dealing with Logan Freeman, Customer Service person via email for about a month now. Of course, there’s nothing he can do. It shows delivered, but not all of it has arrived. He asked for me to take pictures of what I’ve received and send it to him and HE would file a missing package with USPS. Surprise…no, he isn’t going to do that because according to the USPS it’s all been delivered! This has been a viscous cycle of emails. Him telling me one thing, then changing his mind. He did at one point tell me if I had not received my package by February 12, 2021, then he could offer a full refund. Well, needless to say, since I did receive 2 pieces (of which are of no use to me) he cannot issue a refund. I spent almost $80 on this crap only to get the run around! I’ve gone to my local USPS and they looked…they have nothing. Told me I could file a missing package claim. What good is that going to do me now? I’ve asked for a supervisor’s name or Manager’s name, email, phone…that I could talk to. Of course, that information has not been given to me. I am at my wits end dealing with this! I am unemployed and thought this would be a great birthday gift for my granddaughter. I’m out $80 bucks and have no gift for her. Ain’t that a good grandma. Funny thing is…I don’t know whether to file a domestic or international claim? They said is was shipping from the US, but there are several tags on what package I did get and it doesn’t look like it came from US directly. HELP! I have the emails from Logan I can print if you need them. Please let me know.
Scammer’s website Lengendarydiy.com
Scammer’s email [email protected]
Country Vietnam
Type of a scam Advance Fee Loan
Initial means of contact Not applicable
Ordered what was shown as a classy “diamond” artwork craft … received a piece of trash!