Was contacted on Instagram about purchasing this backpack. When I received the bag it was cheaply made and would not fit my needs. I tried replying to the [email protected] email listed as a contact in my email, but just got a bounceback saying the email doesn’t exist. No other way to contact the company. I assume they get these bags at an extreme discount from China and then go silent when you try to return it.
Hello,
My name is Spencer and I am a customer service representative for Livingstone Brand. We sincerely apologize for your inconvenience. Please message us at @LivingstoneBrand on Instagram or email at [email protected] so we can refund your order.
Thanks.
Victim Location 02138
Type of a scam Online Purchase
I was initially contacted via Instagram messaging by @american_views who then asked me to send them an email to [email protected]
after back and forth email promising me 20% commission on a sale of their backpacks – they told me in order to be a brand ambassador I need to purchase one of their backpacks (offered at 25% discount)
when I declined their offer, they went silent.
Later, I read about similar scams and therefore reporting it here.
Hello,
My name is Spencer and I am a customer service representative for Livingstone Brand. We sincerely apologize for your inconvenience.
Unfortunately we do not have an ambassadorship program, so you may have been contacted by a fraudulent account claiming to be us. Please message us at @LivingstoneBrand on Instagram or email at [email protected] and we will send you a free backpack for the trouble.
Thanks.
