Logo infinex are a bunch of cons and scammers. It has been almost 3 weeks and I still do not have a logo. 1/12/21 I spoke with Robby Peterson and told him I could not get through and left a message in logoinfinex chat. Robby told me he didn’t get a message and said I could email my pictures. I requested for him to text me hos email instead I was given Mac Jones email. They are working on the project together so I sent what I wanted to the email Mac Jones gave me. Mac Jones sent a reply email telling me he got my email and I would hear back in 24-48 hours. Today is 1/19/21 no responce from Mac Jones or Robby Peterson so I called. When I told Robby I wanted a refund I was hung up on. I called back and demanded to speak with his boss. Robby placed me on hold, when he returned to the phone he said his boss was not there and he would leave a message. My responce was no give me his bosses boss. Robby told me they do not come into work.
Robby wanted to know whers they went wrong so I explained for the 5 time what I put hers in this review.
The email was sent on 1/12/21. I should have heard from them by the 14, maybe the 15th at the latest. Robby says he was now at Mac Jones station amd could not find an email from me and Mac Jones did not tell him I sent the email.
Robby insists he wants to make things right and work on my project today. I told him no I want a refund you owe me $125. How can Robby work on my logo if he doesn’t have my email of how I want the logo to look?
Robby told me he would put a request in for my refund and it would take 12-14 business days. I told him no ot wont, it did not take you 12-14 business days to get my money it better not take that to return it to me. I told him you guys are a bunch of cons and scammers.
Robby tolde he would ask that my refund be processed as soon as possible, then told me at least 3-5 business days. I will accept 3-5 business days, however not 12-14.
Robby said he still is going to work on my logo. I told him no, it will be rejected. I want my money and will call every hour on the hour if my money is not returned in 3 days.
Did you end up getting your refund? Having the same issue and trying to get our money back
I have paid this company in excess of $5000 to create and register my logo and build my website. each time that I worked with them to register my logo, charged me more money and then charged me and additional $1700 for lifetime ownership of my domain. Because I would not pay an additional $2500 to also copywriter my business name, they shut down my website. They continue to send me to a sales person when I ask what my website is not working. This is criminal.
Total money lost $205
Type of a scam Online Purchase
The company promised to do work for me and charge my credit card twice and now don’t get response from them, they kept pushing to charge me more money to get better deals it was all fake just to get my money. Now I’ve reported to my bank to stop my transaction and get my money back.
Victim Location 48035
Total money lost $35
Type of a scam Phishing
I was looking for a logo design for our restaurant when I stumbled apon this website.
After paying them, I have not received my product, they will not contact me back.
So after doing a google reverse image look-up, I came across SEVERAL of the same sites that they use to scam people!!!
The reviews across ALL platforms are completely fake, the address does not exist.
Google reverse image search their products, it will show DOZENS of the same exact website, just with different domain names. I don’t know how many people they have scammed, but this has got to end.