Lukalula Scam or Legit? Check Lukalula Reviews below.
Jenna – Jan 27, 2021

I tried to cancel my order as soon as it was not received within the 6-9 business days as promised on their website, for which you have to pay expedited shipping of course! Then every other day or so I would get a reply from someone in customer service saying my order has already shipped and to please be patient. Once I finally received my order, way after the promised 6-9 business days, the items were a complete joke. I mean, they were so bad I laughed when I took them out. They are fakes, what this company does is steal images of beautiful dresses online, and sells them at $40-$50 USD and what you get is a knock off replica of that image. The replicas look NOTHING like the picture in terms of quality, it’s almost like they aren’t even trying. I immediately emailed asking for the return shipping information, which is what the website says to do, but of course no reply! This is incredible that a company can get away with this still

Linda – Dec 23, 2020

Order 2 items 6 weeks ago, never received an order number. Had to contact Lukalula to get an order number. 7 weekls on and still no tracking number provided nor any update. Requested refund with no response. Worst customer service ever. Do not purchase through this company. I’d add a photo but i don’t have my order…

Daisy – Dec 20, 2020

Do not fall for this maternity scam. They make their stuff look so nice online, take your money, and not send anything. I spent extra money to have a dress on time for maternity pictures. I was unable to track my package. No one to call to talk to. Now I’m stuck with a loss. Alllll of these reviews are true. Do not fall for the pictures and listen to the reviews. These people need to be in jail. This is theft!

Christina – Dec 09, 2020

This company is a joke. What you see is NOT what you get.. No biggie since you’re ordering online but then the customer service is also [censored]. They want to refund me $12 for a dress I paid $47 for. I tried it on & place it back in the packaged bag it came in. The material is cheap, looked and feels like Halloween costume material. I wish I can give 0 stars. I will never purchase anything from them again & warn all my fellow ladies, pregnant mommas.

Adrian – Nov 19, 2020

Ordered a dress for my gender reveal they never sent me a confirmation number or email wont respond to any of my emails it’s been over a month and still haven’t heard back from them..wont even let me teack my order why won’t customer service answer or give refunds

Ann – Oct 28, 2020

Ordered a dress from the site and got a different dress! Way to big and not at all what I ordered! There is no where to get a return or get money back! They illegally stole my money! This so called company needs to be shut down!

Suzanne – Jul 28, 2020

Victim Location 99301

Total money lost $77.63

Type of a scam Online Purchase

I tried purchasing maternity dresses off of lukalula for my upcoming maternity shoot. I got charged right away and emailed a confirmation number. Seeing as I got the confirmation number I believed this to be a real site. I was told my order would get to me in 10 – 15 business days. After 10 days I tried checking the web page using my confirmation number to see if the items have yet shipped, my confirmation number did not bring anything up. I tried to use the support page to contact the business setting as they didn’t have a direct email or phone number to use. I tried to ask them to let me know where my package was at in regards to being shipped or packaged yet. I let them know I was on a timeline to receive them as I have my photoshoot coming up. I asked them if I would not receive the dresses in time if they could instead cancel the order and refund my money. The support page would not let me submit my statement and insisted over and over that their was an error dispute filling out all required fields. It’s been a week since trying to contact them i still have not found a valid form of contact for them. I have tried resubmiting my statement and it still will not go through. I looked them up on Facebook to see they also have a page up as well as numerous complaints about people experiencing the same situation. I have yet to receive a refund, an update, or a cancelation notice. I placed my order on July 3, was immediately charged. It is now July 27th and I have yet to get any form of update.

Taylor – Jul 17, 2020

Scammer’s phone None

Scammer’s website

Scammer’s address None

Scammer’s email None

Country United States

Type of a scam Online Purchase

Initial means of contact Website

Ordered maternity dresses, sent an email for a question and heard nothing back. No phone or any other form of contact available.

Tabitha – Jul 16, 2020

Victim Location 84102

Total money lost $286

Type of a scam Online Purchase

I purchased several maternity dresses from Lukalula, one for a family photo. The items were received several days after the company indicated that the items would be received (even using the latest estimated arrival date), which was too late to be used for the family photo. Upon receipt, one item had a broken zipper. Most of the items were of a different color or style than shown on the web site. All merchandise were of significantly lower quality material than indicated by the pictures displayed on the web site.

The company has no email contact listed on the public web site, so communication must be initiated using a form submitted via the web site. During a one month period after merchandise receipt, requests to return and refund the purchase were made four times via the form on the web site, but at the present no response has been received.

Hannah – Jul 11, 2020

This is the most AWFUL company I have ever purchased a product from. I am convinced this company is scamming people. I spent $70 purchasing maternity clothes for a photo shoot session and never received the product. The tracking information showed it was delivered to Jamaica. There is no customer service number to call and the online contact form for customer service does not work. I did discover a customer service email in my original email confirming my order and after a month of not receiving anything, contacted customer service. They refused to refund me my money and kept telling me the package was signed for but yet delivered at a mailbox (which doesn’t make sense) in Tampa, Florida (I do not live in Florida or know anyone who lives there. I live in California). Despite pointing out this obvious mistake to them in response to their email, they kept emailing me back telling me that I was mistaken, that the package was delivered and they also said I needed to go to my local post office to “prove with documentary evidence” the package was NOT delivered. That doesn’t make any sense. After trying over a course of 5 different requests to get a refund, I have given up. I filed a fraudulent claim with my bank. Whatever you do, do not shop at this company and warn your female friends to STAY AWAY!

Heidi – Jul 05, 2020

Scammer’s phone None

Scammer’s website

Scammer’s address None

Scammer’s email None

Country United States

Type of a scam Bank/Credit Card Company Imposter Scam

Initial means of contact Email

Ordered from this company along with a million others and never received three of my four dresses.i thought my payment didn’t go through an had my daughter’s dresses expedited the second time around..I only received the pink keep submitting tickets with both order numbers and no reply or even a address to reach these people.

Darren – Jun 30, 2020

Do not buy from Lukalula Maternity site. Their web site shows beautiful dresses. Who ever did their web site is a gem This company /website misrepresents their clothing. The dress finally arrived after waiting forever to get. I was shocked to see the dress. It was definitely poorly made. Seams not finished. Edges frayed. Definitely not sized i ordered xlarge it looked like it would fit a 8 year old child. The material is paper thin almost see thru, not like picture. Aldo their web site impossible to reach after order placed Do not buy anything from them. Dee

Janet – Jun 29, 2020

I am so aware of registered online companies, scams, yadda, yadda and never thought I’d be swindled but now have been. CALL YOUR CC COMPANY ASAP. You have recourse through any cc co (Visa, MC, Amex, etc) because companies must pay the cc co in order to accept cc payments. You can get your money back.

Brittney – May 04, 2020

Scammer’s website

Country United States

Type of a scam Online Purchase

Initial means of contact Website

I purchased a maternity dress at via paypal, upon purchasing through paypal the name switched to orderplus. I thought this was cause i used paypal. the money was taken out of my account then they sent an email saying i never paid for it.

Bruce –

Victim Location 50156

Total money lost $36

Type of a scam Online Purchase

Advertised on Facebook for maternity clothing. I made a purchase and now cannot get a response on when my order will be shipped. I have emailed and sent messages on Facebook messenger with no response.

Noah –

Victim Location 33141

Total money lost $25

Type of a scam Online Purchase

I purchased a product online from the website mentioned above . After a few days my order was confirmed , however I did not recieve the shipping details so I kept sending them emails . They informed me later that the product is out of stock and asked if I could wait I waited for a few weeks but they didn’t seem to get that product so I cancelled my order and asked for my refund , they confirmed they would refund my money but after a few weeks I didn’t get any follow up , on checking they said there was an issue with the finance team , it’s been 3 months now and I still haven’t received my refund please help

Derrick –

Victim Location 27610

Type of a scam Online Purchase

This website operates by taking money for products not rendered and will not provide a refund. They only communicate via email, that’s if they communicate at all. I have waited Nearly 2 months for either my items to be shipped or a refund. The company refuses to respond to either request. Beware of this company. Fraudulent.

Joel –

Total money lost $118.51

Type of a scam Online Purchase

I made an online purchase for maternity clothing on their website. Shortly after processing the transaction I came across a website that had lots of reviews on the site being a scam. I immediately contacted Lukalula to cancel the order, they did not respond until 24 hours later claiming that a cancellation could not take place because it had been longer than 24 hours, even though my initial contact was within 2 hours. It has been several months since then and I have not received any further responses to my emails and no products have been delivered

Kellie –

Victim Location 45230

Total money lost $44

Type of a scam Online Purchase

Pregnant, my husband bought me two dresses off this site. They charged us and it took weeks for the dresses to arrive. They were cheap pieces of blocky material. They would not answer emails or respond to our messages to customer service to return anything. There is no phone number, address, etc… I went online and read about many others who had been scammed by this site. They take your money and some people have not even received their products.

Willie –

Victim Location 61607

Total money lost $82

Type of a scam Counterfeit Product

Lukalula is a Chinese business creating counterfeit maternity apparel and advertising to expectant mothers on Facebook. I ordered swimsuits and other apparel back in May after receiving several targeted ads for their products. Since that time, I have still not received my purchases and I have discovered several of the product photos on their website and social media accounts are taken directly from other well known retailers like ASOS. I contacted the company and, instead of refunding my order or escalating the shipment, they offered me a gift card. I ended up having to escalate this to PayPal after which they claim to have shipped my items two months later (still not received). Terrible customer service; they do not speak English; and they clearly do not care about repeat business. Upon further research I’ve discovered many reviews online from customers stating their items counterfeit, poor quality, and/or were never received.

Pamela –

Victim Location 67208

Total money lost $61

Type of a scam Counterfeit Product

Looks like a legit clothing website, but items never shipped.

Carolyn –

Victim Location 30319

Total money lost $75

Type of a scam Online Purchase


I saw an ad for this company via Facebook and ordered several items from this maternity site. It has been 6 weeks from my purchase and I have only received 2 items from the order that are significantly poorer quality than what was advertised. After an extensive email chain (which I can provide) with various individuals (it would seem) in the "customer service" department, they have refused to send me the return address for these two items and cannot tell me when the other items will ship (nothing was listed as back ordered.) The return address is also not listed on their website. These 2 clothing items are very much different and poorer quality than the photos shown on their website. I have attached a comparison of the model on the site and what I received. The garment did not cover areas that should be covered according to the photo from the site. I would have had to layer a tank and pants/shorts under this "dress" in order to not be in violation of indecent exposure.

I would like to share this message so that other pregnant women don’t fall victim to this. It is very difficult to find attractive, inexpensive maternity clothes. I wouldn’t want others using their maternity budget towards this scam. It should be a happy time of life where a woman feels beautiful, not frustrated because she’s been scammed while trying to buy clothes that fit (most maternity clothes are sold online as most stores don’t want to shelve the merchandise.

Rose –

Total money lost $30.99

Type of a scam Online Purchase

I ordered clothing from their website. I never received a confirmation email regarding the product or shipping and haven’t received product. I’ve investigated reviews and am finding this is the case for most customers. Also upon further investigation of their address, I found it to be linked to "PerfeHair, Hair extensions supplier", which also has reviews complaining of a wig scamming company. *** *** *** *** *** *** *** ** *** ** *** *** *** *** *** ***

Calvin –

Victim Location 11784

Total money lost $29.95

Type of a scam Online Purchase

They are a company that “sells maternity clothing”. They have what seems like awesome sales. I’ve been waiting for my ourchase for well over a month had to call my bank and put a stop Lyme t. I e emailed them at least 4 times over the last 2 weeks and they don’t responded. From the comments on there Facebook page they are a fraud and take advantage of pregnant people.

Ashley –

Total money lost $86

Type of a scam Online Purchase

This company targets pregnant women and claims to sell maternity clothes but when I ordered over $85 worth, my items never arrived. When I looked into it, every other person commenting on them was the same story. They don’t send out the orders after taking the money.

Grace –

Victim Location 98208

Total money lost $35

Type of a scam Online Purchase

Lukalula is an online shopping company that offers women’s clothing; regular and maternity. I found them initially through targeted facebook advertising (ie. I am pregnant and have been shopping online for maternity clothes and started seeing their ads). I purchased a clothing item and they redirected me to paypal for payment. They never emailed me a confirmation, order number, or anything. Just stole my money. After feeling dumb and waiting for them to do so for a few days I researched the company and found hundreds of women saying they have received the same treatment. All their information online is illegitimate, and they do not respond to facebook messages or emails. There is no phone number listed to call. Many women do not receive shipments and get completely stolen from, where others get items 3-4 months later that are not as depicted at all. They have been reported for stealing images of other clothing from legit websites and marketing the items as their own for affordable prices to rope people in. I have reported them to facebook since they are running their ads and facebook has not taken a stance and ended this and is still running their targeted ads. At this point it looks like the company has turned off commenting on their facebook page, or people will post angry comments and they will delete them.

Christian –

Victim Location 75217

Total money lost $35.99

Type of a scam Online Purchase

I don’t have much information I just know people like me bought from the website and only payed and never received anything. My mistake was not double checking the website now it’s too late. I seen the comment a on the Facebook people and this has happen to so many people and the page still up and website. I would like for it to shut down! And stop this scamming!

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