Apple Scam or Legit? Check Apple Reviews below.
Charlotte – Feb 25, 2021

Victim Location 78382

Type of a scam Tech Support

We received 11 calls on 02-24-21 and 10 on 02-25-21. It is a recording from Olivia saying she is with Apple Support and our account has been compromised and to dial number 1 to speak to a representative. The first few I just hung up on but when it continued so many times a day, I dialed 1. A man came on the line and I asked if he would take this number off of their list because we had no Apple products in the house. He said that someone had stolen our identity and he would need access to our computer to fix the problem. I told him there was no computer in the house either and was no reason for them to keep calling us. He hung up on me. The calls continued so I pushed 1 again and got someone else. I asked them to remove our number from their calling list because we had no Apple products or computer and he said okay. BUT, the calls kept coming. I pushed 1 one more time and got the same guy that hung up on me. He did it again. I know this is a scam and not Apple.

Krystal – Feb 08, 2021

Victim Location 79714

Type of a scam Tech Support

Press one to connect with Apple support advisor press two to listen to this message again or if you wish to call instead of those later please call us on our toll-free number 315-232-8257 thank you…”

Kyle – Feb 03, 2021

Victim Location 46229

Type of a scam Phishing

Unsolicited call from someone claiming someone had gotten into my iCloud, they put me on hold for next available representative and I hung up and blocked the number on my cellphone.

Bobby – Jan 28, 2021

Victim Location 63135

Type of a scam Tech Support

Over the course of the past 2 days, I have received more than 30 phone calls from various phone numbers sometimes as frequent as every 5-10 minutes. A recorded message (female electronic voice) states "we have noticed your Apple I-pod (sounds like saying I-crod) account has been breeched; before using any apple devices press "1" to connect to Apple Support Advisor or press "2" to listen to this message again or if you’d like to contact us later, call us at our toll free number **************.

I have listed all the numbers that have shown up on my caller ID above in the "Scammer Phone" section. It is a different number each time. Usually, the name on the caller ID is "unavailable", however, on a few occasions, names have been associated with the numbers.

I do not own any Apple products. I have not answered any of these calls and do not intend to, so I do not know if you are eventually asked to give any personal information or money.

Arthur – Jan 19, 2021

Victim Location 54304

Type of a scam Tech Support

caller said my apple account was hacked.

Andrea – Jan 17, 2021

Victim Location 63123

Type of a scam Tech Support

They would call vmevery 13 minutes exactly for hours at a time from slightly different phone numbers each time so you cannot block the calls. If you answer it is a robot woman voice saying there is fraud activity in your Apple cloud account. I do not have and never have had an apple account of any kind. If you reject call or it goes to voice-mail the robot message still plays without realizing it is voice-mail. It asks for your Apple password to be entered.

Cassandra – Jan 11, 2021

Victim Location 44089

Type of a scam Phishing

Entered by Staff – LJ -1-11-21

Last Saturday January 9th we received over thirty robocalls from Apple. They left messages on our home answering machine. My wife picked up one of the calls. The message stated our Apple account was breached. We do not have an Apple account. To speak with an Apple representative press one or call toll free number 315-232-8257. We did not call the number back. Our caller ID always shows a different phone number. 440-967-8560, 440-967-4513, 440-967-4927.

Edwin – Dec 16, 2020

Victim Location 14072

Type of a scam Tech Support

Pop up on computer claiming to be apple care and that there were viruses on my daughters computer. She gave them access to her compter along with her check routing and account number. Wanted to charge $240 for three years of protection.

Called and talked to a man who volunteered where I could send the check to

178 Endoline Drive

Apartment B

Leesburg, GA 31763-5590

Stefanie – Dec 16, 2020

Victim Location 44144

Type of a scam Phishing

I have been receiving many robocall messages on my cell phone from Apple. They always call from a different number. 800-854-3680, 877-412-7758, 777-586-2076 & 877-586-4760. I block the numbers and they call right back from another number. When I answer they are from Apple. Calling regarding fraudulent activity on my Apple i Cloud account. I don’t have Apple. I pressed number one to speak with a representative. A man name Paul came on the line. He asked if I had family overseas. I said to take me off the list. They call right back.

Lydia – Dec 09, 2020

Victim Location 63301

Type of a scam Tech Support

Looking to verify that my Apple ID has been logged in overseas

Blake – Dec 02, 2020

Victim Location 63109

Type of a scam Tech Support

This guy called and said our computer had been hacked, I tried to explain we did not have a computer and the man became very rude and threatened to come to our home. They keep calling back every few minutes.

Lydia – Nov 25, 2020

Victim Location 43604

Type of a scam Tech Support

Entered by Staff(NMS). Received series of messages left concerning that I would need to contact them to update my Tech Support, apple, i Cloud!! I should call 315-232-8257. The calls are always from the first 6 digits of my phone number & 4 different ones at the end.

Amy – Nov 24, 2020

Victim Location 85715

Type of a scam Tech Support

They are calling my landline over 18 days a day and I dont know what to do. They are claiming to be from apple,but all I have is an older landline.

Ann – Nov 23, 2020

Victim Location 92683

Type of a scam Tech Support

Called with machine voice; many grammatical errors in automated message. Says that the iCloud account has been compromised and press 1 to speak with Apple customer care.

Jordan – Nov 20, 2020

Victim Location 43516

Type of a scam Tech Support

Call saying my I pad had been compromised. Said to call a 800 number for assistance. Have received multiple calls today from local numbers

Angel – Nov 16, 2020

Victim Location 65613

Total money lost $14,500

Type of a scam Tech Support

On October 31, 2020, I received a phone call from someone claiming to be from Apple and that my cloud had been jeopardized. I was then transferred to a man who said he was Kevin ********* from Apple. I panicked because all my stuff is on the cloud. Kevin is the one who requested I go to Walmart, Walgreens, SAM’s, and Target and purchase gift cards, which I did. I spent $14,500 on gift cards. I took pictures and sent them to him and he downloaded them. He had me go to an app called Team Viewer Quick Support and then he had me download the Cashapp. He also got into my Citibank account which I have since had flagged. I received a notice from Cashapp the card had been unlinked from my account. I have deleted both of those apps. On November 1st, my daughter came to my house and realized it was a scam. I was able to get the money back that was taken from my bank account.

Steven – Nov 11, 2020

Victim Location 63303

Type of a scam Phishing

Though this scammer claims to be Apple, I know that they are not. This scammer starts the call with an automated message that indicates that my ICloud or Apple account has been breached and to speak with technical support to have any issues resolved. They give me the option to be directly put in touch with a representative or to call back at my convenience (includes the phone number I listed in the scammer info).

When I continue to a representative and say anything in regards to: "I do not have an Apple account" or "Please remove me from your call list", they immediately hang up.

Since yesterday (11/10/2020), I receive this same automated phone call roughly every 10-15 minutes, totally in the ballpark of 50 times in the last 2 days. Every time they call, the phone number is different (so I cannot just block them). The phone numbers always start with 610-409-XXXX. I believe they are using software to "fake" the phone number because one time it listed a number that was actually owned by a legitimate business (a construction company based in PA).

When I do get in touch with a representative, I can hear lots of background noise that indicate the person is in a noisy call center with many other representatives (I can faintly hear other conversations in the call center). The representatives include both men and woman, and always have has an eastern accent (possibly Indian).

Tasha – Nov 11, 2020

Victim Location 46231

Type of a scam Tech Support

Calling to say my Apple iCloud was breached. Trying to get me to download an app to my phone so they can remote in. I don’t even own Apple products.

Alberto – Nov 06, 2020

Victim Location 79605

Type of a scam Phishing

Received 8 calls today from this#, with a Robo call stating issues with my Apple iCloud.

Jerry – Oct 22, 2020

Victim Location 97330

Type of a scam Tech Support

List of phone numbers. All from the 705 area code which is in Canada so my do not call law does not apply. 7056298777 705-874-3995 705-017-5313 705-296-0012 705-496-6253 705-523-4017 705-482-8334. 7 calls! Dear lord make them stop! They claim an apple device is compromised.

Robert –

Victim Location 32750

Type of a scam Identity Theft

started out as an automated phone call from phone #: 407-353-3612, telling me they were with Apple and my account was hacked from Mexico, Chicago & Indonesia. Told me not to go online to buy anything. I am not sure if the longer I was on the phone, they hacked into my account or what. But told me to look him up on Apple website using the name James Lee.

Miguel –

Victim Location 70656

Type of a scam Credit Cards

I have received several emails that I have purchased products when i do not have an Apple account. I haven’t opened the emails because I fear they contain a virus.

Home – Mail Folders – Inbox – Re:


red ] -Statement of Order Confirmation

[Modern Combat 5] Complete Payment de

tails – Buy on Dispatched." . Tuesday,

6 October 2020.

Message Actions…

Show/Hide HeadersShow/Hide EnvelopePrint

From: "Apple ID" Add to Address Book

To: [email protected]

Date: 10/6/2020 2:38:01 PM

Subject: Re: ORDER #MKDGIOWGIEIWO – [ Action Required ] -Statement of Order Confirmation [Modern Combat 5] Complete Payment details – Buy on Dispatched." . Tuesday, 6 October 2020.

Receipt_HKNEVB90IOC.pdf (102.10 KB)

Billing Receipt# 203-11-202-Reff: AIURHJFJ

Thank You for Ordering in our Shop,

Tuesday, October 6, 2020


App Store

Rebekah –

Victim Location 44123

Type of a scam Phishing

I have received over twenty five calls from Apple. The phone number is 336-292-2104. When I hit one to speak with someone they try to tell me my Apple Cloud is being compromised. I don’t have Apple. A man used profanity.

Jaclyn –

Victim Location 40258

Type of a scam Phishing

I have received calls from a company posing as Apple. They state that my Icloud has been compromised. I was told to log into my computer and put in a website and click on some links. I have not done this, because I believe it is a scam. An automated system states, "this is Olivia with Apple Support". Then I was transferred to a person. The phone numbers on my caller Id are from California. I have had over 30 calls. Back to back. The caller ID #s are 408-965-4068, 4893, 4160, 4760 and many more.

Morgan –

Victim Location 44144

Type of a scam Phishing

We are receiving many calls from Apple. They call about Apple appliances. We never did business with them. We don’t have Apple products. They start calling early in the morning at 8:00. They have called over twenty times. I do not have their phone number.

Lee –

Victim Location 45694

Type of a scam Tech Support

This is a robo call regarding your I cloud account even if you don’t have one

Edward –

Victim Location 54915

Type of a scam Identity Theft

The voicemail says our Apple account has been compromised. They called 9 times from a different number each time. I blocked every number but they keep calling.

Steven –

Victim Location 43016

Type of a scam Tech Support

I am 89 years old. I don’t have a computer. I’ve gotten 10 robocalls last night, and 5 this morning from Apple saying I have a virus. When I press 1 to talk to a rep, nobody comes on.

Krystle –

Victim Location 70094

Type of a scam Other

9.8.2020 Received a recorded call from 504.259-3612 (Jordan Ricouard) advising me that my Apple account information had been compromised. The message went on to state other things that I was at risk for. Aside from the obvious tip-off — I don’t own an Apple product, what I found really interesting about this call is that the voice being used sounded legitimate and was familiar as the "recorded" voice we often hear with legitimate businesses. This recording sounded like they had spliced words and phrases together to put together the recording. If you didn’t really listen, you would press one at the end as requested.

Dennis –

Victim Location 85301

Type of a scam Tech Support

Answered their call. An automated message claimed to be Apple saying that there have been many scams lately and not to purchase anything. It offered To press to speak to someone or be put on the do not call list. I clicked to speak to someone and when they answered they said they were Bobby from Apple. hen I repeated his name, he hung up on me. I tried to call back but the number was busy each time.

Jodi –

Victim Location 76023

Type of a scam Tech Support

I have recieved 15 calls today on 15 different numbers. Every time I block a number,they call back on a different one. The call is supposedly from Apple. There is some threat on my i cloud. It supposedly has been hacked. Caller directs me to press 1 to speak to a representative. I don’t own an apple phone. This is very annoying.

Brandon –

Victim Location 79605

Type of a scam Other

Had 12 calls from Apple on August 16 from 5:29 to 7:41 PM. Today it started again, they even had a local number this time. Today its for I-cloud

Joy –

Victim Location 79510

Type of a scam Phishing

Received a call from Apple stating my account had fraud on it. I don’t have an Apple account.

Hector –

Victim Location 43081

Type of a scam Tech Support

I got a voicemail from Apple that my phone has been hacked and not to do any financial transactions on it.

April –

Victim Location 56003

Type of a scam Other

Received a Robocall regarding suspicious activity on an Apple ID account. The individuals called from the phone number 1-800-888-8728, with the caller ID listed as Travel & Leisure. The phone number appeared spoofed/fake.

Wesley –

Victim Location 48038

Type of a scam Phishing

Person seemed sketchy when asked details .Tried to not only steal cash but also asked to download information saying it was Apple and that my account was flagged as being targeted by scammers my account has been inactive for years !I asked if account could be deactivated and was given excuses as to why it couldn’t be deactivated!

Mario –

Victim Location 70611

Type of a scam Phishing

Received a call (number given above), robotic recording identified as Apple, stating my iCloud had been compromised, prerecorded message went on to say, do not log into your icloud account, do not make any online purchases, do not log into bank accounts, etc…until you haven spoken with Apple. Lastly gave me the option to press # to speak to an Apple representative regarding my icloud account. I hung up.

Ana –

Victim Location 78109

Type of a scam Phishing

I received an email from what I thought was the Apple company. I opened it and I had a receipt for a purchase of 99.00. There was a link I could click; above it said, “if you do not feel to make a purchase”. “Please use link below” It took me to a fake Apple website with Apple misspelled wrong. The website looked exactly like the Apple website. The fake website is I have a picture of the email but to keep my information private I will upload the fake website. Also to add my Apple ID was included in the email.

Matthew –

Victim Location 43204

Type of a scam Tech Support

They call every 15 minutes. The telephone numbers start with 866-780. The recording says please contact apple support advisor. Press 1 to connect with Apple support advisor. Press 2 to listen to this message again, or if you wish to contact us later please call us on our toll free number at 208-262-0000.When I tell them I am reporting them they hang up. 

Cristina –

Victim Location 61603

Type of a scam Phishing

Called my home phone I answered already knowing it was a scam. It was an automated voice telling me my apple iCloud account has been compromised and if I wished to speak to a representative to press 1 I did so knowing it was a scam when they got to the phone you hear like 20 people in the background and the guy telling me he was from apple. Yes I knew better but there are tons of people that fall for these scams they make you go buy an apple card or any gift card and then take all of your accounts. I work in retail and have actually had a customer come in and buy 2 500 dollar gift for these people thank god I was there to stop her. Please shut this scam down

Frederick –

Victim Location 68134

Type of a scam Phishing

Told us that our Apple ID was used for a $42.99 purchase

Told us an online way to cancel purchase

Then wanted email address, name and address, SS # and Credit card #

Jose –

Victim Location 46214

Type of a scam Tech Support

This is the message I received. “Hi this is Molly from Apple support this is an important security message in regards to your Apple ID our server has detected some suspicious hacking activities on your Apple account please do not use your Apple devices until you speak with an Apple support representative please refrain using any financial activity on your devices in order to speak with an Apple support representative right now please press one or else call us back on toll-free number 1-855-929-0176 I repeat it’s 1-855-929-0176 thank you.” I called the number they called from back and it said something about utilities and when I called the number they gave me it was a busy signal. I contacted Apple who said they would NEVER contact a customer by phone NOR leave a message like that.

Daisy –

Victim Location 63857

Total money lost $1,000

Type of a scam Tech Support

I called 805-318-7375 which was on the google website as Apple Support. I was needing tech assistance with a recent purchase of airpods. "John" told me he needed to verify my purchase and who I was to get the correct support. He ask me to verify my name, address, phone number and email. He then ask me to verify the last 4 digits of the card used for the purchase. I did. As I was talking to him, I received a notification from my CashApp account that $1000 had just been removed and sent to a "Cherry Bates". I ask "John" if this was his verification and he said, "Yes." I told him that was my college money and that I needed it to pay tuition fees and he said, "Go to Kroger to get a $200 ebate card and he’d refund my account the $1000 but I would not get the $200 back. I called my mom with him on the line and his name changed to "Mark" when she started questioning him and told him she was calling the bank, police and getting an attorney. My mother did just that, she went to the bank, filed a police report and called to try to speak to "John/Mark". They hung up on her.

Natalie –

Victim Location 36526

Type of a scam Phishing

Email stating my Apple ID has been blocked and need to verify within 24 hours. Didn’t acknowledge.

Cameron –

Victim Location 29554

Type of a scam Business Email Compromise

The sight asks for you to click to verify my Apple ID and account or it will be permanently locked in 12 hours.

Alexandra –

Victim Location 43613

Type of a scam Tech Support

I have received 24 phone calls in two days – about every half hour. The calls come from multiple numbers. They are supposedly calling from Apple Support and say there is a problem with either IClad or ICloud (can’t really understand what they are saying). They tell you to press one or call a number they give you. I have not responded to any of these calls. I never return calls from unsolicited calls.

Roy –

Victim Location 95938

Type of a scam Tech Support

Below is copy of voicemail that was left. I did not call back.

Claire –

Victim Location 77338

Type of a scam Counterfeit Product

When the phone call comes in it says your iCloud account has been breached there is a brief hold then someone answers when you ask what is this concerning they hang up so you don’t know if it’s real or not but when you called the number back it says Apple products please look into this so that they want scam anyone else

Nikki –

Victim Location 61611

Type of a scam Identity Theft

Called to let me know one of my apple devices was being getting hacked by someone overseas. They wanted more information and I said no and hung up

Brittany –

Victim Location 63848

Total money lost $600

Type of a scam Fake Invoice/Supplier Bill

I purchased 3 iPhones from *** that I later found out could not be unlocked for my current provider. I called straight talk to unlock the phones they said no so I got online looked up apple official website. From their site clicked support. It gave me the number I provided for a scam. I called spoke to Micheal and Jay from apple or so they said. They told me they could not unlock the phones but apple was sorry for our inconvenience and would mail us 3 more iPhones and we could mail ours back to them. I thought that’s nice of them. Well then they asked for my bank for security deposit I did not provide to them. They then asked for itunes cards to provide a deposit and eBay cards to secure insurance on the phone in total $600.00. I did it and they said phones would be mailed on 11-22-19 between 5-7 pm. Attempted to call back and Michael got rude bc I got back on the site and found another number for apple. I feel *** *** *** *** *** are responsible for this. *** for selling merchandise and *** *** for not advertising you had to have their service for 1 year to unlock the phones and *** for not securing their website. No one willing to take blame or refund money taken by scammer that was supposed to be used for Christmas for my children. * *** *** *** *** *** ** *** ***

Veronica –

Victim Location 62269

Type of a scam Phishing

Automated voice says your iCloud account has been hacked press 1 to speak with a representative. The representative(scammer) asks can you hear me, I answered yes but then I quickly realized ti was a scam and hung up.

Derek –

Victim Location 30439

Type of a scam Fake Invoice/Supplier Bill

I get emails weekly from “Apple” wanting me to change my apple password due to someone Purchasing something with my Apple ID as well as saying my account is locked and click on the link to unlock the account.

Olivia –

Victim Location 62203

Type of a scam Phishing

They keep leaving a voice mail saying they are with Apple and there is a problem with my iCloud and I need to contact them. They calls on my house phone. They are calling again as I’m typing this from the same number 18002752273

Adrian –

Victim Location 33414

Type of a scam Phishing

Call states that iphone has been compromised and to dial 1 to speak to a representative or call the Apple Support Advisor at 516-344-1156.

(then I hung up).

Victoria –

Victim Location 70373

Total money lost $2,500

Type of a scam Tech Support

Scammer called stating my computer has been hacked by foreign Business they identified himself as AppleCare associated with the Apple computer system gave me an ID number extension number phone number I called that number that extension and I got the same person I spoke with that made me think I was speaking to the Apple company itself they instructed me to purchase GameStop and Walmart gift card to pay for the security that they would remove this foreign companies from my computer they had me pull up a certain area in my computer where it showed for a names numbers from Germany and possibly Australia I’m not sure pointed out several areas where everything was in red saying infected or hat and everything they say and I found made me again believe they were the real thing I purchased these cords they remove some wasn’t able to remove it all had to go back purchase another remove some still hadn’t done them all requested a purchase more for its toll on my no longer had the money in my account every time I purchased the cord they sent me an email stating they would refund this money from Apple again making me believe this was a true Six for my computer stating we would start first thing in the morning if I could possibly find more money called their number this morning it states the number is no longer working so now I realize I have been hacked

Tommy –

Victim Location 70448

Type of a scam Phishing

The message on my phone said "Your Apple ID alert—our server has detected some suspicious hacking on your Apple account. Please do not use your Apple devices until you speak with an Apple support representative." It then provided the 2 844-area code numbers to call back on (I received 2 calls from the 2 800 numbers). I called one of the 844 numbers, which had prompts, and one wanted me to go into my "Settings" and provide information to them. At that point, I hung up because something didn’t feel right.

Stacey –

Victim Location 46234

Total money lost $5,000

Type of a scam Identity Theft

I talked to a gentleman by the name of Jordan Holder . He claimed someone was trying to open an account under my name and had access to my bank account. I kept asking questions because this sounded like a scam. He kept telling me the issue was real. Every question I asked got verified. The longer we talked I was convinced to buy Target gift cards at multiple stores. I am working with my bank to recover my money.

Fernando –

Victim Location 70518

Type of a scam Phishing

I received an email from Apple, but the format is off. It doesn’t look like other emails I’ve received from Apple. There were also some grammatical errors-like broken English. It said my payment information needed to be updated or my account would be locked.

Bryan –

Victim Location 79701

Total money lost $135

Type of a scam Phishing

I was told hackers got a hold of my personal information, fell for it and got me for my money

Shaun –

Victim Location 43065

Type of a scam Phishing

Received an email from Apple stating i made a purchase from them of a mobile game called: Mobile Legends Bang Bang. Plus an attachment for me to download. ip address 172.629.722.310

Tabitha –

Victim Location 15227

Type of a scam Identity Theft

I received what looked like an official apple email stating my account would be closed if I did not press link and give them my password. Looked very much official but I did not respond as I checked the email address.

Bradley –

Victim Location 15679

Type of a scam Phishing

Cold call with recorded message. "Your Icloud has been breached. Contact us before using your apple device". I ignored it and blocked the number

Ramon –

Type of a scam Tech Support

This comes up as a message blocker saying that it’s a warning that your computer has been infected from a list of the following reasons, pirated software, something downloaded etc. They tell you not to exit the message but to call 1-884-517-0777 which is presented as an apple tech support number ( maybe if you don’t have a Mac it would come up as something else). They tell you that your computer is locked until you call the number. This is not true you can close the message easily which you should do. The message is in strong colours like green, red and blue and is not in Apple’s style. They want you to accept them into your computer. I did not do this – I asked for another number to verify who they are which the guy gave me and it was clearly not a tech support company. Once I hung up on them – a couple of minutes later I got a call back from them and I just hung up. Do not call the number.

Evelyn –

Victim Location 53216

Total money lost $500

Type of a scam Identity Theft

Someone who have a fake Facebook account named Mark Lucas hacked my Yahoo email. This person/persons have been trying to get personal identifiable information from me by sending SCAMMER emails from the company "Apple" asking for my social security number and other personal information. They have been hacking my Yahoo email address for a while (deleting emails from my account, sending me FAKE emails from Apple and other companies, I reported this to everyone that I could and they deleted emails when I reported this to the FBI). I was scammed out of money before when I believed Mark Lucas when he emailed me saying I had won something, and that I needed to pay shipping/handling charges. BE CAREFUL!!!

Troy –

Victim Location 15642

Type of a scam Tech Support

Received 3 phone calls from people claiming to be from Apple, claiming I am entitled to be refunded money ($49.95) for a Windows product that was supposedly purchased, even though I only own Apple products and they were claiming to be from Apple. They claimed that they needed my personal information such as my name, which I did not provide them with, as they would have had that if this was a legitimate refund. They gave me a 315 area code number to call them back on. It seems fraudulent.

Gabriel –

Victim Location 35601

Type of a scam Phishing

Automated call from Apple, saying my security had been compromised. Do not access back information until I speak with Apple security. Press 1. Pressed 1 and the person was foreign, and ask what type of device do you use. I said if you’re Apple, you would know what device we use. I said I will hang up and call Apple support. He then said foul words and hung up.

Adam –

Total money lost $33,000

Type of a scam Phishing

Received a call from a woman who stated she got a popup from "Apple" on her Ipad that said she needed to contact them immediately because she had been doing illegal activity. She called the number on the popup and they told her she needed to buy Google Play gift cards and send the codes to "Apple". They threatened her stating that if she didn’t do this that they would throw her in jail and tell the world she’s engaging in illegal activity. When I asked her how many gift cards she purchased she only stated she’s out $33, 000.

Jeffrey –

Victim Location 79110

Type of a scam Tech Support

I was contacted by a scammer using a computer that identifed it self as apple saying that my apple id was compromised and I needed to talk to a tech support person before I used my apple Id again

Casey –

Victim Location 44115

Type of a scam Tech Support

I received a scam call claiming to be from Apple Support. I had just been at the Apple store the day before. The caller asked me a lot of questions regarding how many pieces of Apple equipment I had.. They gave me phone number 1-800 My Apple. He talked to me about security keys for my computer. He asked me how many printers and TV’s I have. He said I needed Apple Security cards. I said I was going to go to the Apple Store. They asked me what was the closest Apple Store. I would by the security cards and Apple would refund me. He asked if If I live by Giant Eagle. I replied yes. He said I could get a Google card $300. I give them the numbers so that I can get Apple Security cards for my computer. I did not any cards. I had my wife listen also. She said no way. At first I was talking to a girl. Then she gave the phone to a Supervisor. He is the one that told me to get the cards. I gave my name address phone number and E mail. He already knew my address. He hung up. I did not send any money. They also gave me an Apple case ID number 300009311756. I did call the Apple store and reported it. They told me I was being hacked.

Vincent –

Victim Location 60614

Type of a scam Tech Support

They don’t stop !

I received at least ten phone calls yesterday on my answering machine and then many more yesterday night and they are still doing it (ringing my phone & leaving messages) today! This is extremely annoying.

They claim there is suspicious activity with my Apple Ipod or Apple devices and I should talk to an "Apple support advisor".

I do not own any Apple devices. I do not own any Apple pod..

How can these calls be made to stop?

Luis –

Victim Location 60540

Type of a scam Tech Support

Caller claiming to be with Apple hiding under an UNKNOWN NUMBER stating that my Apple acount has been hacked. I do not have an Apple acount, but the message further states to call back at a toll free number – 518-312-4937 – which when I called the response is a series of continuous beeps. This call has appeared on my phone several times. Please beware !!!

Jeffery –

Victim Location 70611

Type of a scam Online Purchase

She said my iTunes account was being charged for specific amounts and to call 888-775-9222 if I didn’t make these.

When I called she wanted me to get an Apple ID card and give her the number on the back.

I blocked the call.

Jamie –

Type of a scam Phishing

They keep on send this email about my apple account is been lock. This is what read:

Your Apple ID has been Locked

It looks like your account is outdated and requires to updated account

ownership information, so we can protect your account and improve our

service to maintenance your privacy.

To continue using your account again, we advice you to update the information

before 24 hours of your account will be permanently locked.

Jesus –

Victim Location 80921

Type of a scam Fake Check/Money Order

"Apple" has been sending me random emails, to confirm my purchases I did not make. My Apple ID is [email protected] They are sending it to [email protected] email which is mine. They are relentless and keep changing their email addresses to make the previous email feel like a complete setup and mistake. They keep nothing under wraps by the amount of emails they send. They are focused and dedicated. They include multiple grammatical spelling errors and include files which lead to viruses. There is no unsubscribe button whatsoever. I cannot remove myself from their list. Please help me. I would block them but they would notice and send more crap. I have a max-filled inbox so their emails fly under my radar until I consistently check my junk mail. I am on Instagram more then babysitting their emails. God please!!!!!!!!!!

Heather –

Victim Location 71269

Total money lost $100

Type of a scam Tech Support

my dad locked his iPhone up, called what I thought was Apple and they had me purchase $100 iTunes gift card and said that Apple would return my money back to me then they wanted me to go and buy 2 more $100 gift cards and that when I said NO. I was anle to reach the real Apple and they confirmed that I was scammed.

Miguel –

Victim Location 78253

Type of a scam Tech Support

Stated apppe iCloud account was compromised! Called 12 times in an hour

Ana –

Victim Location 61265

Type of a scam Phishing

Been receiving very frequent calls from 847-847-0400 claiming to be from Apple. They request my Apple ID and other identifiable information. The are now calling with the letter R and additional numbers at the end of the phone number. They are even calling and saying nothing frequently too. The number they are calling from is a spoofed Apple store number in Illinois. If you call it back, they’re dumb enough to speak to you, which I don’t advise. Please make them stop.

Matthew –

Victim Location 68022

Type of a scam Tech Support

Left message saying that their apple account had been compromised. Call and speak to customer support.

Rose –

Victim Location 67213

Type of a scam Tech Support

Claims you made a purchase and if you click anywhere on the email it takes you to their website where they take your iCloud account. Their website is very similar to official apple website.

Rosa –

Victim Location 28713

Type of a scam Phishing

Got an email from Apple saying my Apple ID was trying to get used and it asked for my Apple information and personal information plus social security

Shana –

Victim Location 28713

Type of a scam Fake Invoice/Supplier Bill

The scammer sent me an email to my Apple account it was and Apple invoice for 299 and it asked for my social security number it also asked my credit card information

Johnathan –

Victim Location 70117

Total money lost $200

Type of a scam Tech Support

Thought I was calling Apple support but these people pose as Apple and can somehow access Apple data. Was told they would send me an upgraded phone since they couldn’t solve the problem but I would have to pay with iTunes instead of credit card. When I gave them the card numbers they said there was a glitch and I needed to get more and they would credit my account after. Escalating didn’t help so I contacted my cc company to report the scam

Erika –

Victim Location 53089

Type of a scam Tech Support

Robo call stating that my Apple ID could have been compromised. Called Apple and they said it was a scam. Call the number back told them I knew it was a scam and they started swearing at me

Teresa –

Victim Location 06340

Type of a scam Fake Invoice/Supplier Bill

Received email of an apple invoice for 9.99 for the purpose of a music membership. I called 1-800-my-apple to cancel and was told it was a possible scam and they show no record of a charge.

Carly –

Victim Location 92629

Type of a scam Tech Support

Recorded voice, “Molly from Apple” says that my I Cloud account has been breached, asks that I hit #4 for customer support. Leaves message on my machine, “your apple device ICloud has been breached, for customer support hit #4…… They call every day but today they have called every 20 – 25 minutes, since 2p.m.. One of the calls came from 408-551-2150, same message. Apparently this has been going on for several years, internet shows complaints, going back that far. Extremely annoying. The calls were received on my landline phone, I don’t know if that’s important or not.

Cody –

Victim Location 87002

Type of a scam Tech Support

Called and stated that they were from Apple and that there was a breach on one of my apple devices. When I told them I did not have a apple device they hung up.

Thomas –

Victim Location 33055

Type of a scam Identity Theft

When I log in they ask me to share my social and my credit card for verification then I realize it was a scam.

Paul –

Victim Location 76706

Type of a scam Tech Support

Called saying there was a breach with my iCloud (I don’t use iCloud so I knew it was a scam) said I would have to purchase something to get it fixed

Frederick –

Victim Location 92704

Type of a scam Tech Support

They took mu name, Social Security number and account numbers. They pretended to be from Apple.

Maggie –

Victim Location 73301

Type of a scam Sweepstakes/Lottery/Prizes

This site is claiming you will get a free iphone x after completing a survey asking for personal information. Afterwards it is leading to other people’s websites as prizes, damaging their reputation while stealing people’s information.

Andrea –

Victim Location 06460

Type of a scam Tech Support

Caller said not to use Apple devices said they were infected. Asked to get into settings. Was not able to access so told husband to go to Walmart or Walgreens and get an iTunes card and call back. Or go to an Apple store. Sounded odd and not something Apple would do.Son who is in IT said it was a scam.

Rachael –

Victim Location 86413

Type of a scam Identity Theft

Email claims to be from apple stating someone attempted to purchase apps using my apple ID from an unknown device. The email states that my account is locked until I click on their PDF and fill out personal info to verify identity. I was suspicious of this after filling in my apple ID, and password along with birthdate and social security info. I then was prompted to enter bank account info. This raised a red flag and I then called apple. They explained that it was in fact a scam.

Monica –

Victim Location 19709

Type of a scam Phishing

Received an email from this scammer that thanked me for making a purchase through Apple that I had not made. Had an option to click a link if I had not made that purchase. It then asked for my Apple ID and then asked for all of my information, such as name, address, phone number and ssn. Obvious scam, which I confirmed when I reviewed none of my accounts had been debited for the supposed purchase amount referenced in the email. I changed my Apple password immediately and logged out all other devices as a precaution.

Ana –

Victim Location 57069

Total money lost $200

Type of a scam Tech Support

I received an email from [email protected] saying my AppleID was locked because they detected sign-in from and unknown device and unusual activitiy from my account. There was a link to verify my account: The link wanted my social securitiy number and my debit card information, along with other information. I thought it was odd that it wanted my social security number. No phone number was provided with the email. This is the confusing part to me – I googled apple support number. The first number I found was 844-320-8222. When I called they said I needed to purchase a $100 Itunes giftcard and that it would be refunded to me when I gave them the ID code off the back of the card. They claimed they needed the code for security purposes. My local store was out of $100 Itunes cards. I got the ok from the man to purchase to $50 Itunes cards. When I gave him the codes he told me that they were stuck in the server and that I need to go buy more. He transferred me to a women in the billing department. She wanted me to spend $300 in cards and was rude to me and hung up. I called the man back and he told me to call the following day and the issue with the cards being stuck in the server would be resolved. The next day my number was blocked from being able to call. I googled another number for Apple support and came up with 888-706-6644. I received the same people as the day prior and was told that they needed a $100 gift card because the security was different than the $50 gift cards. He told me that their backup server is Google and that a $100 google play card would be accepted. They took that number from me and said that these codes were already redeemed and that I need to go to a Wal-Mart representative to have them "activated". When I was at the customer service counter there was another Wal-Mart customer who over heard me and told me he’d lost $900 to the same scam. When I called them again they wanted me to get a Steam giftcard. I told them I knew they were a scam and that I was reporting them to BBB, they would not refund my money.

Alisha –

Victim Location 19804

Type of a scam Tech Support

Fake Apple number

Dawn –

Victim Location 28792

Total money lost $10

Type of a scam Tech Support

Asks for ITunes gift card password to create a new password for resetting passwords

Armando –

Victim Location 78729

Type of a scam Phishing

Last month I received an email from (be sure to click on the email address to see where it is really from) stating that I had made an $80 in-ap purchase to a game that wasn’t downloaded on my phone. It appeared exactly like the emails and since I had checked the email address I clicked on the small link at the bottom for customer support. The link took me to where I logged in with my Apple ID. That’s when my phone locked it’s self and removed my authority rights on my phone. I called Apple and they were able to watch my phone screen as I showed them the email, which they confirmed came from an Apple server, and they were able to fix everything after a few days. Turns out someone was watching me put in my information via the link I had clicked in the email. They then added my phone to their family plan and took away my admin rights. I still get alerts that the same person is still trying to login with my ID and old password but everything is good as new.

David –

Victim Location 79118

Type of a scam Tech Support

I got about 5 calls from "Apple". The last time they called I just got sick of it and answered so I could get it over with and tell them no. As soon as I answered they said they were transferring my call and a guy with an Indian accent came on the line and asked how he could help with my call. I told him that they were the ones who called me and he said he would need to gain access to my computer because it had bugs. I told him no which made him get upset. Definite scam. I’ve been told never to let anyone gain access to my computer so I figured it was a scam and called to report it.

Jack –

Victim Location 28205

Type of a scam Online Purchase

Said $49.99 purchase was made ask for Apple ID then social security

Deanna –

Victim Location 72704

Type of a scam Tech Support

Robocall says Apple iCloud account has Brenna compromised and you not use any Apple device before contacting them. Press 1 to connect to tech support, 2 to hear message again or contact them later at 518-312-4090.

Message ends. Call repeat and every 5-10 minutes. Got 4 calls so far.

Marisa –

Victim Location 92020

Type of a scam Identity Theft

Several phone calls from the number above saying that my iCloud account was hacked. They need me to get an iTunes card & they will give me a security code to enter. Also, they wanted me to get on my laptop & give them access to my laptop.

Kristen –

Victim Location 35223

Total money lost $50

Type of a scam Tech Support

This website comes up when you google "apple phone numbers" It is the first to come up. They have scammed me out of a 50$ iTunes gift card and it would have been much more had I not realized.

Theodore –

Victim Location 54401

Total money lost $15

Type of a scam Credit Cards

I went into my Global Cash Card/Apple account last weekend and noticed a $52 charge pending, which made no sense to me. I called what I thought was the Apple Customer Service phone number and was connected with a rep having a thick Indian accent. He told me someone in Ohio was using my I.D. number. He instructed me to go to Walgreen’s and purchase a $15 Apple card and give him the code from the back, which I did. He then told me I needed to call the offending scammer who was using my account card. He also instructed me to purchase an additional $25 Apple card. When I tried to do that, the Walgreen’s employee suspected a scam and warned me not to do as instructed. I followed her warning, told my parents, and they told me to contact the BBB to report this scam.

Robin –

Victim Location 76308

Total money lost $210

Type of a scam Tech Support

Called and said they were apple and took over my computer took $210 from my bank account had access to my phone also.

Calvin –

Victim Location 33186

Total money lost $3,700

Type of a scam Fake Invoice/Supplier Bill

I was emailed a "Thank You For Your Purchase" from what seemed to be the apple store stating that I had purchased $100 dollars in iTune’s. When I googled the Apple Customer Service number the scammers number was the first result on google. I called the number and they pretended to be the apple customer service department. They told me that my Apple ID had been compromised and that they could help me get my Apple ID back. I was told I need to go to my nearest location that I can purchase iTune $100 gift cards and purchase 2 of them and with the codes I would be able to get my ID back. They reassured me that 100% of my money would be given back to me once we had regained access to my Apple ID. The store that I purchased the iTunes did not have $100 cards so I was told that I could purchase $50 Dollar cards. Once I gave them the codes they said that the codes were not working and that it indeed needed to be $100 cards. So I purchased again at a different location this went on until I ended up with $1200 worth of iTune Cards. Later on they said that now that the iTunes had been varified that Apple and Google Play had a partnership and to finalize the reinstatement I need to purchase 2 sets of $500 Google play cards. They reassured me time again and again that all my money would be returned to me and they would compensate me for all my trouble. I ended up purchasing $1,500 on Google Play cards. The final transaction was at Target when I went to purchase the last set of $500 Google Play cards because there had been an issue with the other codes and they said that if I couldn’t find the $500 Google Play cards I can purchase a Target gift card for $1000 and they could convert the code into Google Play card codes. In Total I was scammed out of $3900. I was able to recover $200 from my credit card company once I reported the scam but, my checking bank WellsFargo opened a claim for me for the total of $3700 and closed a few days later because they said there is nothing they can do about it. I also called all to the gift card companies (Apple iTunes, Google Play, Target) and they all said that they cannot do anything because all of the codes have been emptied out and gave me case #’s too. I contacted the Apple Corporate and reported this scam with them too as it impacts their security because the scammers were able to put their phone number on google before theirs and I received a case # from them too, but there is nothing they can do to help me out.

Kelli –

Victim Location 35661

Type of a scam Credit Cards

The person claiming to be with Apple wanted me to buy a $100 iTunes gift card and give him the 16 digit number on the back and then he would reimburse me by putting the money back into my account by a debit or credit card. He claimed he could help locate my lost iPhone if I would first buy the $100 apple card. I called this number by looking on google for a phone number for Apple. I called Verizon to see if Apple charged $100 to help locate a lost phone and they told me that it was a scam and gave me the correct number for Apple. The person called me back when I didn’t call back with an ITunes card number and I let him know that I found out he was a scam. He told me that it wasn’t a scam that he would reimburse my $100. I told him not to call again that I had already been helped by Apple at no charge and I wasn’t giving him $100. He called back two more times. Once I didn’t answer and the last time I again told him that I wasn’t falling for his scam and not to call again. 

Ashleigh –

Victim Location 46530

Type of a scam Tech Support

calls 3 to 5 times a day. It is a robo call. always leaves a msg.

Abby –

Victim Location 33478

Type of a scam Phishing

Automated message using poor english. Most likely translated. Telling me my icloud account(which I do not have) has suspicious activity and to contact them to resolve.

Sophia –

Victim Location 64111

Type of a scam Credit Cards

They made a very believable fake apple site and asked me to input my info.

I input fake info and they took it. The entire site is an image except to input apple id and credit card info.

Their initial email says:

Dear ***,

68399Y?urhEhtgM 68399?ppMCVlejD5eBDcZ67 ID (*** was used to sign in to 68399?C68399l?udMCV via a web browser.

Date and Time: May 15, 2018, 10:55 PM

68399Br?hEhtgMwserjD5eBDcZ67: Opera

If the MCV?nf?rmat??n above looks familiar, you can hEhtgM?gn?re this message.

If you have not signed in to 68399?C68399l?udMCV recently and believe MCVs?mejD5eBDcZ67one may have accessed 9037y?urMCV 68399?ppMCVlejD5eBDcZ67 ID, Please hEhtgMc?nf?rm 9037y?urMCV 68399?ppMCVlejD5eBDcZ67 ID and update 9037y?urMCV billing MCV?nf?rmat??ns.

Darrell –

Victim Location 79762

Type of a scam Tech Support

5 phone calls from apple. I kept hanging up. They called again so I talked to them wanted to correct my computer. I told him it was a scam and hung up. My phone rang over and over after that it was same people

Katherine –

Victim Location 65201

Type of a scam Tech Support

I have received several calls today from this number that my apple account has been breached. When I called back it went to an apple store in Kansas City, MO. When I called the real apple support, they said that they were aware of the scam.

Bruce –

Victim Location 64136

Type of a scam Tech Support

Multiple calls from Apple inc. iCloud account breach,I need to talk to a tech.

Anne –

Victim Location 77802

Type of a scam Tech Support

Received calls about security breach with Apple ICloud and to contact Apple Support Advisors.

I have never owned any Apple product.

They also used the phone number 747-212-5916.

On Monday April 22, 2018 received about 9 of these calls.

Roberto –

Victim Location 62801

Type of a scam Tech Support

I have received several automated call stating that the call was from Apple in regards to someone in the household having trouble with their icloud service ans they were calling to do a security update. I do not have any Apple products so I pressed 1 on the recording to speak with a live person and I was clearly transferred to India.

Brendan –

Victim Location 53718

Type of a scam Tech Support

Received multiple automated calls today claiming to be Apple and we have had a breach. Several messages on our answering machine and then when I was home. The calls are every 30 minutes. When I answered one of the calls, it was an automated message. As I waited on the line, a man claiming to be an Apple representative asked why I was calling. I said, you contacted me. He said yes you have a iCloud breach. When I asked for an 800 number to call back to verify that this is truly Apple, he disconnected the call. We have continued to receive multiple calls from this number. When I called this number, it is an Apple store.

Luke –

Victim Location 79109

Type of a scam Tech Support

Said my icloud has been compromised and they need some information. They said push 1 to speak to a real person which I did. The calls started around 8:30 this morning and have been consistent all day.

Tyler –

Victim Location 79007

Type of a scam Tech Support

Got a call from apple saying my account had been breached.

Savannah –

Victim Location 60191

Type of a scam Tech Support

I became suspicious when they asked for my social security number, and then I tried using my Apple ID to purchase something and it wasn’t actually compromised.

Leslie –

Victim Location 16154

Total money lost $2,400

Type of a scam Other

I was on the internet and the phone was locked and an ad popped up to call this number because illegal activity was processed on my phone and when you call the number it claims to be apple. It not. They have you pay them with 100 dollar iTunes cards so that they can unlock your phone. They will continue to do this until you run out of money.

Clinton –

Victim Location 85044

Total money lost $100

Type of a scam Fake Check/Money Order

Scammers will send a letter from Apple then want to get your email. I called an Apple support somehow ended up calling the scammers and they wanted a gift card from Apple and the number and back to secure your account. They’re just trying to get the gift card.

Wesley –

Victim Location 65287

Type of a scam Tech Support

I received a pop up message on my computer about needing tech support. They said they were with Apple. I never paid them anything, but they did have access to computer. They claimed they had fixed stuff from my computer, now they call me from places all over the country saying I owe them money.

Claire –

Victim Location 51503

Type of a scam Fake Check/Money Order

Received a letter in second day mail along with check for $2950.00 and to go to the bank cash the check and then to send them two separate gift cards one for $2000.00 and one for $600.00. They want you to be a mystery shopper for Apple and the difference between a regular Apple gift card and an Itunes gift card. Three days letter received an email follow up in regards to cashing the check and getting the gift cards.

Tamara –

Victim Location 95351

Type of a scam Tech Support

This phone number (866-285-8744) and now 805-929-2211 are calling me constantly. It first comes through as a robocall stating "this is Molly with Apple support…" Then a live person comes on and they ask you for your information.

Mary –

Victim Location 78065

Total money lost $200

Type of a scam Tech Support

Found this number on google looking for a number to apple warranty. I needed a replacement phone as mine was defected. They asked for a $200 security deposit that would be refunded when the replacement phone arrived. I tried to give them my credit card number they said they could only receive payment through iTunes cards. I gave the $200 the phone never came upon calling again they ignored my calls at first then when they finally answered let me know they needed to be $100 dollar cards as i had given 4 $50 cards. They asked for another hundred. For the mistake on the $50 dollar gift cards. Please do not give your money. I am out 200 dollars.

Summer –

Victim Location 63143

Type of a scam Employment

I was contacted by an "Applecare consultant and Survey coordinator" through a social media app on my phone. Then I received a Fedex package through the mail today. They want me to buy 2 Apple gift cards, one for $2000 and another for $350. They sent me a "cashier’s check" for $2750. They said I could keep $400 for myself but I should text them as soon as I deposited it.

Marc –

Victim Location 76132

Type of a scam Tech Support

I will get an call and the caller ID said Apple. When I answer its a robo call stating a warning not to use my apple device because my icloud account has been breached. I am then given options to connect to support. Once I did connect and told the person that I am an Apple employee, and to remove my number. He called me a liar and hung up. They continue to call back about every hour and I do not know how to get it to stop! One option they give is to call back using a toll free number, but it is not toll free, it is 805 area code.

Miranda –

Victim Location 46240

Type of a scam Phishing

I got an email from what appeared to look like Apple advising me my Apple ID had been used to order an Apple Music family membership. However, the email was not from Apple and the link they tell you to click if I didn’t order this didn’t go to Apple either. BBB advised me it was a scam.

Monica –

Victim Location 54956

Type of a scam Online Purchase

Email saying my account was activated on a MacBook device which we don’t own. If charge is fraudulent, I would have to enter personal info to dispute charge.

Colin –

Victim Location 73162

Type of a scam Phishing

I received an email stating my credit card would be charged $30 for some app that I never heard of. I tried clicking on “my account”, “support”, & “settings” buttons but nothing happened. I then went into “click here” if you didn’t make this purchase and think my account was compromised. It asked my name, email address, SSN, phone & address… of course I did not put in my info.

Clayton –

Victim Location 72118

Total money lost $180

Type of a scam Online Purchase

I was ask to load money on a itune card for a purchase when i did i was told that it didnt go through and that i needed to purchase a another card to make the purchase i ws told another time and thats when i new it was a scam.

Regina –

Victim Location 83646

Type of a scam Phishing

I received an email saying that someone logged into my Apple ID from am unknown device and browser. When I clicked on the link provided, they asked for all my personal info including my SSN.

Micheal –

Victim Location 64804

Type of a scam Phishing

I believe this is the "yes" scam as he repeatedly asked me if I could hear him, over and over.

Jodi –

Victim Location 95959

Type of a scam Tech Support

Third call from number supposedly from Apple on iCloud data breach. Heard about this and did not return call.

Cindy –

Victim Location 43026

Type of a scam Fake Invoice/Supplier Bill

Apple Store

[Billing Fraud] Apple Store Recently Purchase Confirmation

Thank you for purchasing the following item : Space Qube X

Order Number : MHDH6YMK37

Order Total : $102.97

– if you initiated this download , you can disregard this email , it was only sent to alert you in case you did not initiate the download yourself

– if you did not initiate this download , please cancel the transaction this purchase

To cancel this purchase Read your secure message by opening the attacment (pdf). you will be prompted to open (view) the file or save (download) it to your computer. for best results, save the file first, then open it in a Web browser.


Apple Support

Devon –

Victim Location 73084

Type of a scam Phishing

Called claiming Apple icloud account was compromised. Then claimed that he had my Apple ID and phone number available. But then asked for my phone my name and phone number. Hung up in my face, when I call back they said that my device has been compromised, and that they didn’t have any of my Apple information available. When I asked for a call back number they said there was no call back number. I confronted this lie because I had called back the number that just called me!

Valerie –

Victim Location 97030

Type of a scam Phishing

Today call from NY #. male recorded voice warning that my iCloud acct has been hacked. I hung up

Miranda –

Victim Location 70775

Type of a scam Tech Support

It pops up everyday with a chat window which I ignore and keep deleting the tab and I cannot block the site and I have my pop up blocker on.

Dustin –

Victim Location 43072

Type of a scam Phishing

He prompted me to say yes over and over again 866-217-1442

Evan –

Victim Location 29582

Type of a scam Tech Support

Called on my cell to report that my iCloud account was compromised. I was to be connected by pressing one for tech support otherwise my iCloud acct would be shut down.

Courtney –

Victim Location 76542

Type of a scam Phishing

Do not respond to email. Verify any charges against credit cards

Order Number W566300327 | Ordered on September 16, 2017

Thank you for your order.

We will let you know when your items are on their way.

Items to Be Shipped

See Complete Order Details

Shipment 1

Ships: In Stock

Delivers: Tomorrow by Next Day Shipping

iPhone 6s Plus 16GB Gold


Shipping Address

*** *** *** *** *** *** ** *** *** ** *** United States

Manage your account

Click here

To cancel this order and update your information

Jasmine –

Victim Location 94590

Type of a scam Phishing

This one looked almost lehit.

I got an email that looked like it was from Apple saying my Apple ID had been used for some unauthorized purchase on Chrome. but I haven’t used an Apple ID in years because 4 years ago somebody DID steal my identity – mostly through my Apple ID and I lost everything.

So I’m suspicious. I looked very carefully at the website and instead of "signin -page" it said "singin page".

Brenda –

Victim Location 92505

Type of a scam Fake Invoice/Supplier Bill

They emailed me saying they were apple fraud and used an invoice and link that looked like the real thing. None of the other links worked on the page and all it wanted was my information. I gave them all of it just trying to figure out why they said my account was locked and if I had been hacked.

Francisco –

Victim Location 70435

Total money lost $1,300

Type of a scam Identity Theft

On Friday, August 4, 2017 at approximately 3:00 PM, I got a notice on my Apple iPhone that I had been hacked. This came on Safari and I couldn’t close out of it until I called 800-240-8051. When I called, a Shawn Michaels informed me he was with Apple Security, and that they were working to investigate the scam and to protect me from having my identity stolen. Although I was skeptical at first, he finally convinced me that he was legitimate. He said that they were investigating 14 such hacks in my area. Since Apple is such a huge world-wide company, its policy is to protect anyone who was getting hacked–they take it very seriously, etc. Because of the trouble I was having, Apple was going to send me a cashier’s check for $1900. However, since it is Apple’s policy never to ask for a customer’s bank information, I was to purchase iTunes cards that would be reimbursed to me (added to the $1900 check). So, stupid

me purchased iTunes gift cards to cover the cost of future protection. Some of the cards I purchased were not in the correct denomination, so I had to buy others to substitute for them. He stayed on the line while I went to Walgreen’s and CVS to purchase them. I gave him the security numbers on the back of each card. Of course, these cards are non-refundable, but Shawn assured me that Apple would reimburse me for them. In all I spent $1300 on these cards and paid for them with my bank debit card. Shawn told me that a cashier’s check in that amount would be delivered to my house the next day after 12:00 PM, and that I must be home to sign for it, so I gave him my address. After all this information was exchanged, Shawn told me that he would call back in 15 minutes to verify everything and assure me that I was safe. Of course, he never called back, and at that point I knew I was a victim of his scam. Now I feel so stupid and embarrassed. I’m really not sure what I should do now. Shawn was probably calling from across the world somewhere, but I did notice that Houston appeared on my phone at some point. Shawn spoke with a foreign accent, but had excellent English skills.

Christian –

Victim Location 92840

Type of a scam Tech Support

Twice this morning, I received calls on my answering machine that seemed to begin mid-stream but mentioned Apple support (which is amusing because I do not have any Apple products). I was instructed to call 844-293-7061 to talk with a Support Advisor. I figured it was a scam, so I did not pick up the phone. Then, I wrote down the phone number and looked it up on-line. That is when I was directed to this site.

Because I did not answer the phone, I cannot actually say I was "victimized" and can’t know (other than what I have read on line) whether or not the scammer was attempting to get money from me, so the questions below do not directly apply. However, because of the 844 prefix and the fact that I do not own Apple products, I have to assume this is a scam similar to the ones other people have suffered. Fortunately, I never pick up a call whose number I do not recognize; that’s why I have an answering machine.

Jonathan –

Victim Location 79424

Type of a scam Tech Support

I received a call today from 915-774-8020 stating they were Apple, Inc and we had problems on our computer and they needed access to fix it. My husband let them into our computer but would not give them any person information like credit card numbers. While he was on the phone with them we got three more calls from the same phone number.

Jared –

Victim Location 87401

Total money lost $110

Type of a scam Tech Support

Last night 8-2-17 4:30pm looking on Pinterest. Went into read a site a iOS alert came up with an apple logo behind it. (Logo didn’t look right). Call this number right away (will not come up on my phone land line). Was told some one from Nigeria or Japan is haking my iPad. Was told go to the closet dollar general, Walgreens, Costco, etc. to get apple gift card. I had one for $10.00. He tried but was not the right kind. (They are all the same). I was told to drive to the closest place to purchase a 100.00 apple gift card to fix my iPad. Went in Purchased it gave him number of card then Was directed to IT specialist that will help fix my problem. New guy said I had 5 hackers on my iPad. I was instructed to go back into store to purchase 5 more $100.00 apple cards so he could instruct me how to fix this problem. I hung up. They kept me on my cell phone for at least an hour told me not to hang up. Cost me $110.00. Only # that I can pull up on land line is 3-266-5013. Not sure what site I went onto for Pinterest.

Dominic –

Victim Location 79364

Type of a scam Phishing

I received a phone call stating that my Apple account had been hacked and I needed to call back to 833-501-4721 for assistance in taking care of this.

Melissa –

Victim Location 79504

Total money lost $1,800

Type of a scam Other

Several ppl called and said there was an issue with my iTunes acct and we needed to resolve it. Gave me a code and I typed it in with in 3 days 1800$ was taken from my acct through various apps I don’t even have. iTunes did refund my money without hesitation but as I am screen swapping with the lady another 100$ charge went through, 3-4 seconds later it happened again! She was able to stop it and said my phone was cloned so we removed my debit card off my acct and apple issued me another IP address to head off the other one. Now I’m getting calls for health insurance and a student loan I don’t have.

Gloria –

Victim Location 01747

Total money lost $40

Type of a scam Tech Support

While using safari on iphone the screen locked and a phone number appeared. it said to call this number to unlock the screen. Woman answered and said she was with Apple and that she would unlock the screen for $40. Provided credit card info to her and she walked us through process and had us install an app.

Carly –

Victim Location 01056

Type of a scam Tech Support

Claimed to be calling from Apple and said my icloud account was being used in several countries. Unfortunately I said "yes" during the phone call so now I’m worried that a recording of me saying that will be used against me for financial purposes.

Joe –

Victim Location 35630

Type of a scam Tech Support

I received 4 phone calls today, saying that before I used any of my Apple devices that I needed to contact them, or stay on the line for a customer service representative. Luckily I was not home, so messages were left on my answering machine. Looking on line, this phone number seems to have also been used in warnings about Microsoft security issues.

Kate –

Victim Location 46037

Type of a scam Fake Invoice/Supplier Bill

The scammers said that someone had purchased a movie for $70.99 on our Apple ID.

Trevor –

Victim Location 37615

Type of a scam Phishing

"Joe" w/Apple stated we had been selected to try out new Apple products that would be related to our business. Requested to speak w/doctor to have authority to send out. Advised the doctor is with patients. Very persistent for me to go interrupt and get doctor. Advised could give a message, "Joe" became very hesitant and gave a phone number and stated it was very urgent for the doctor to return his call.

Cody –

Victim Location 70433

Type of a scam Other

A foreign male called and stated that my Apple ID was used by someone over seas. He then told me to go turn on my computer. At that point I told him that I am not giving him any information off of my computer and that this was a scam. He then hung up on me. They have called me a total of nine times today. On the line all you hear in the background are foreign males talking very loudly. The line was also full of static. This is a total SCAM and I would like to warn people of this!

Edwin –

Victim Location 98144

Type of a scam Phishing

Robocall claims the "your Apple iCloud account has been compromised. Do not use any of your Apple devices until you contact technical support at 855-607-1359"

Dustin –

Victim Location 06357

Type of a scam Tech Support

Received today a call w/automated female voice saying it was Apple support and they had ID’d multiple suspicious attempts to access my iCloud account over last several days and that I should either call 844-467-8693 to speak to them to get it resolved or press 1 to speak w/ a service rep. I should have hung up but didn’t think fast enough for that. So, curious to see what was going on, as I thought Apple did NOT call but wasn’t sure, I pressed 1, and was connected to a man with possibly an ***/*** accent, mild, and a slightly stilted way of speaking (as if an AI program?). He repeated the concern, asked if my device (which one was I using? I said all, everything was Apple, and no, nothing had been out of my possession or borrowed by anyone else, etc, which he asked about. So i asked what should I do, and he said I should hook my phone to my laptop and he would start diagnosing the problem to resolve it. I was not about to do that. He said they were a certified Apple support company(? Word?) and I said I had no way of independently verifying who he was, he tried to talk over me but i insisted, and said I would call Apple to reach support that way. He nicely said i may well wind up with them as they were certified etc etc. he said I should not use the internet until I got the issue resolved. A friend texted me the Apple store number (*** ***, CT) and via them I got connected to Apple support who verified that NO Apple never called, yes they monitored for suspicious activity but they would send a "push notification" not a phone call. So at the end, no one was hacking me ( this time ??), I got help with iCloud issue of privacy, and then half hour later I got an email from a *** *** elected official warning his email subscribers about a different scam — and he included your scam tracker, which I had never known of before. Mr ***, I believe it was. So there you have it.

Daisy –

Victim Location 77868

Type of a scam Phishing

The following email was sent along with an attachment file named, "ItunesIDApple_BillingApple-Pay". I definitely did not purchase anything and luckily knew better than to immediately open the file attachment by first checking the sender:

Apple Store Recently Purchase Confirmation

Payment for item : Emotion Sticker

Order Number : ST3289JK438

Order Total : $5.99

– if you initiated this download , you can disregard this email , it was only sent to alert you in case you did not initiate the download yourself

– if you did not initiate this download , please cancel the transaction this purchase

To cancel this purchase Read your secure message by opening the attacment (pdf). you will be prompted to open (view) the file or save (download) it to your computer. for best results, save the file first, then open it in a Web browser.


Apple Support.

Andre –

Victim Location 06424

Type of a scam Tech Support

Said there has been activity on my Apple account and asked if I could hear him. I totally forgot about this scam and said yes.

Melanie –

Type of a scam Fake Invoice/Supplier Bill

Official looking invoice from Apple. It is NOT from Apple. Uses your email address as Customer ID – same as Apple. BUT real Apple Invoices also have your Name, Address and Payment info on every real Apple invoice. The SCAMMERS DO NOT HAVE THIS INFO ON INVOICE.

The SCAMMERS want you to click a link by saying the following:

If you did not initiate this purchase, click the link below to get full refund.

To cancel the transaction and to confirm that you are the owner of the account: (This is a Fake Invoice, DO NOT CLICK)

Elizabeth –

Victim Location 43614

Type of a scam Phishing

I received an email stating that I had not used my iTunes account and they needed information for me to make sure my account would remain active.

The trigger for me to realize this was an erroneous email was the fact that there were many grammatical errors.

Heather –

Victim Location 84129

Type of a scam Tech Support

From: Apple [mailto:[email protected]]

Sent: Tuesday, April 19, 2016 6:44 AM

Subject: Action verification required

Your AppIe ID has been disabled for security reasons !

This is an automatic message by the system to let you know that you have to confirm your account information within 24 hours.

Your account has been frozen temporarily in order to protect it.

The account will continue to be frozen until it is approved And Validate Your Account Information.

Once you have updated your account records, your information will be confirmed and your account will start to work as normal once again.

Wondering why my account has been frozen?

Someone adds or changes a contact email address for an Apple ID account. If you didn’t do this, don’t worry. Your email address cannot be used as a contact address for an Apple ID without your verification.

Confirm Your Identity

Raul –

Victim Location 32720

Type of a scam Tech Support

While visiting News our local news channel in section called ; On a Tankful and About Town things to do , a pop up virus scam took over my Apple i pad mini . It froze my internet and gave a number to call . The message states that you have to call the number to fix your ipad the number is 800 249 0316. It freezes your device and states your bank accounts pictures and private info is at stake.

When you call they know your name and try to get you to pay to remove virus . They say if your ipad is over a year old you have to pay $30.00 . I told them no thanks . I have the real number to apple tech support and i saw they dont match. I called the real number and it was a simple clear history and clear cookies in settings.

Luis –

Victim Location 04619

Type of a scam Tech Support

I got a pop up on my phone that Safari had been compromised and to call the number on the screen. I called them from a landline at the number and they said they were *** and that my phone had been compromised, that I needed to call them back when I could hook up to my laptop. I called them back on my landline and was on the phone for 1 hour with them. They hooked me up using "Logmeinresue". They wanted me to pay them $270.00 to repair my system. I new it sounded not right so I started asking questions. She didn’t like all the questions, became very rude and hung up.

Ernest –

Type of a scam Phishing

Fake email from Apple asking me to log in and verify my Apple ID

actual sender was [email protected]


Dear Apple Customer,

Your Apple ID ( [email protected] )was used to restore a device from one of your iCloud backups.

Device:Rihan’s iPhone (iPhone 5) { <— this is not one of my devices }

If you recently restored this device, you can disregard this email.

If you have not restored a device recently or you believe someone may have accessed your account,we recommend to visit the link below to verify that you are the legitimate account holder.

Verify now > { real link is to }

Apple Support


Ronald –

Type of a scam Fake Invoice/Supplier Bill

Scammer pretends to be Apple verifying a charge to iTunes account that email recipient didn’t make. The link to "cancel payment" goes to a non-apple url.

Dear Apple Cutomer,

Thank you for buying the following product:

Product Name: Lifeline…: 163136523412Q

Receipt Date: 30/11/2015 Order total: 20.29 CAD.

If you did not authorize this purchase, please visit the Apple Payment Cancellation Form

You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies

This is not a VAT notice. Copyright 2015 iTunes S.r.l. All rights reserved

Rodney –

Type of a scam Fake Invoice/Supplier Bill

Received an email at my home email address regarding charges from Apple for uploads I had made the previous weekend. I contacted them and they informed me it was a scam.

Sharon –

Type of a scam Fake Invoice/Supplier Bill

I received an email with the content below, saying that things were bought on my iTunes account. (I don’t have an iTunes account.) I was to go to the email address given to obtain a refund. This is when I would probably be phished for my personal information. Note that iTunes is misspelled as itunnes in the link provided. How stupid do these scammers think we are? Also, the bill says it was to "Store Credit" so how could that mean a charge to anyone’s account. It doesn’t make sense. So, I did not fall for the scam.

On Saturday, October 31, 2015 11:15 AM, 2015 iTunes Store <[email protected]> wrote:

#Apple iTunes Store Receipt

#October 31, 2015

#Billed To: ***victims email address removed***


#Receipt Date: 10/31/2015

#Order Total: $94.10 CAD

#Billed To: Store Credit

#Item Artist

#Despicable Me 2 Chris Renaud & Pierre Coffin

#Cheaper By the Dozen 2 Adam Shankman

#Type Unit Price

#Film Rental(HD) $47.05 CAD

#Film Rental(HD) $47.05 CAD

#Order Total

#$94.10 CAD

#Issues with this transaction?

#If you haven’t authorized this transaction ,click the link below to get full refund.

#Go to the Help Centre at: http:/

#2015 Apple Online Support</[email protected]>

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