This morning, March 1st,2021 there was 20 or more unauthorized transactions made to my Debit Express debit card account under the name of Flex Shopper. I immediately called Direct Express and the representative told me i would need to call back in 3-5 days in order to allow the transactions to settle. The representative also issued me a new card. I called again because i didn’t quite understand what they meant by the transactions settling and quite frankly i was disturbed that they would say i had to call back to report unauthorized transactions. To my surprise i couldnt get past the automated system to speak to a representative. Everytime i called it would tell me i should receive my card in 5-10 days and then it would just disconnect the call. How am i supposed to call back in 3-5 days to start the process of refunding my account when i cant even get past the automated system to speak to a representative. Im in no position to wait 10 days before there process whatever it is gets started. I need my account refunded now. I started feeling like i was getting scammed. Nothing was making sense to me. So i called the Social Security Administration to see if at least they could provide me an alternate number to call. Then i called the Attorney General’s Office and the Inspector Generals Office. I called my Councilman s office and Congessman Higgans office. I also called all the local news stations to see if anyone could assist me but i wasn’t able to get any assistance. Please i need your help otherwise i feel like im just going to keep getting the run around.
Victim Location 38111
Type of a scam Credit Repair/Debt Relief
this company has nation wide advertising stating that. Anybody is applicable for an account with them. Then uou spend 15Minutes of your time giving them your personal information checking those boxes of agreements then to be turned down.