Geek Squad Reviews - Geek Squad Scam or Legit

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Samantha – Feb 24, 2021

Victim Location 70006

Type of a scam Tech Support

Caller pretended to represent Best Buy Geek Squad. Told me I had a Geek Squad account which was about to expire. I did not recall having an account. Through subterfuge I was convinced to allow access to my computer desktop. They accessed my credit union account and faked a deposit of $4000 dollars which I was told I had to repay. They locked my computer and told me I had to pay $500 to get it unlocked. Once I realized this was all a scam, I hung up and unplugged my computer. I later learned there was no depost into my credit union account. They had copied my credit union account screen and faked a deposit in that amount from Chase Bank. They also convinced me to open a Western Union account to repay the fake $4000. I closed the credit union and Western Union accounts before they achieved access. Close call.

Terry – Feb 10, 2021

Victim Location 35806

Type of a scam Tech Support

Sends email thanking me for an order I never ordered. States that my account is debited with 378 USD for the service protection on my laptop. I don’t have one. States an invoice Series No:_____. Signed by a Jermaine Walsh.

Alicia – Feb 04, 2021

Victim Location 44231

Type of a scam Tech Support

My wife received an email from "Geek Squad" tech support for tech support service plan. The email stated the service plan would expire on 2/4/2021 and the cost would be auto debited to our account of $419. The last items we purchased from Best Buy were almost 18 years ago. I called the number listed and played along once they stated they needed to down load a cancellation form to my computer for a refund of the amount. While on the phone we checked our account and nothing had been debited, I asked if the form could be mailed and a refund check be sent, "Peter" stated that could not be dine because the form had to be completed online. At that time i stated this was a scam and i would be reporting this activity. I have blocked the phone number. I also spoke to Best Buy Customer service and explained there are bad actors out there using Best Buy Name and Logo to commit fraud. The Customer Service Rep stated to go on line and contact Best Buy.com, but that was no help.

Ian – Jan 19, 2021

Victim Location 78218

Type of a scam Tech Support

He told us that our "Geek Squad Antivirus Contract" has expired (did not have Geek squad antivirus in the first place), but he did know my name. He said if we do not fill out a "cancellation form", ~$200 would be taken out of my bank account. He had a heavy accent, but identified himself as "Max Wilson". We hung up pretty early in the call.

Matthew – Dec 15, 2020

Scammer’s phone +1 786-886-3775

Scammer’s email [email protected]

Country United States

Type of a scam Counterfeit Product

Initial means of contact Not applicable

Got email today stating my geek squad annual maintenance is ending today 12/15/20 and they will be charging me 299.00 for the annual fee! I have no geek squad account. Tried calling the number; of course no answer! Responded back to email that I will be reporting them and that they better not charge me of this bogus scam! Of course, in the email it says responding to them will not stop the charge!

Please get these criminals!

Ricardo – Dec 11, 2020

Got an e-mail:

Dear [email protected]
Thanks for your order. We have received your payment of $499.95.Thanks for renewing your subscription.
Payment method :- Auto Debit
Device :- 1
If you have any queries or wish to cancel the subscription , call us on
+1 315-820-9461 or +1 937-598-9579 or +1 919-728-1098

Regards
Billing Team

FOR MORE INFORMATION OPEN A PDF FOLDER TO REVIEW

CAN WE STOP THIS FRAUD

Andrew – Nov 23, 2020

On November 19, 2020, at about 10am EST – I called the Geek Squad technical support to ask that they not renew my membership, since I am being treated for Prostrate Cancer and could not afford it. Everything went well for a while, then the technical support person said I they would give me back the money that they had billed my checking account for, and also a rebated from last year since I do not use the computer for business. The amount was for $350.00 and he had control of my computer. The amount was ready to go into my checking account, and for some reason, when I typed in the amount it came out to $3, 500.00 instead and the technical guy started to panic and said he would lose his job. I told him to just change the amount, but he replied that he could not do that. He recommended I get four American Express gift cards each for $500.00 that I did after much running around. He stayed on my speaker cell phone for nearly 3 hours, I got the cards then read the numbers off to him, and never heard from him again. I am out $2, 000.00 that I can’t afford. And the $3, 500 that was put into my account, was gone at end of day. This is a crime, I am a 75 year old Vietnam Veteran suffering from prostrate cancer, and expected to be treated better than this. The tech person who had the West Michigan phone number of 1-616-371-4550 and 1-616-647-3257 that he called from. Please help, I have also filed this complaint to the Michigan Attorney Generals Office.
my name is Arthur B. Fox, pittsburgh, PA.

Daisy – Nov 19, 2020

Victim Location 44403

Type of a scam Tech Support

Contacted by email for a 299.00 membership renewal for Geek Squad

When I called number to cancel it to me to website to cancel but my security popped up and said do not open site will take over computer

Krystal – Nov 06, 2020

Received email saying my free subscription for PC Computer World had expired and I am to be billed $149.99. I never had a subscription. I spoke with one person, “Mike” I believe from India – phone is out of Deerfield, Wisconsin. I had to interrupt my first call with them due to business, and they pursued me quite diligently to be able to put the moneys back into my account. This was far too complex – and strange — to be a normal cancellation process. Companies never pursue someone so steadfastly to return money to an account. I called them back. When the phone was answered, there was no company name – just “hello”. I told them I would report them to the Better Business Bureau. Beware!

Grant – Nov 05, 2020

Victim Location 38103

Type of a scam Phishing

HI Jasmine Thanks For Renewing Our Services.

Inbox

Jeff Cooper

Nov 2, 2020, 7:47 AM (3 days ago)

to me

Customer Support :-+1(352) 251-0254

Address :- 1632 Stringtown Rd, Grove City, OH 43123

Trsnsaction ID:- 3549JHWIU-9018331784

Dear Jasmine

Thanks For Making Geek-Squard ‘Best Computer Support Company In East America.

Your Subscription With Geek Squad LLC Is Being Successfully Renewed For Next 3 Years.

Date:- 11/02/2020 , Time:- 09:30 AM EST

Order ID:- YGJHV9018331784

Subscription Details

Description Amount

Geek Squard Computer Suport (3 Year Licence) $ 199.99

Anti Virus $ 49.99

Email Support & Security $ 50.01

Total $ 299.99

Billing Information

Customer Name:- Jasmine Brown

Address:- 1917 Edward Cove Memphis TN 38107

The Amount WIll Be Auto-Debited From Your Account As you Choosed Auto-renewal Payment Method

Please Ignore The Message If You Are Aware Of The Charges

NOTE !! If You Don’t With To Continue With The Services/Didn’t Authorised This Charges Please Call Our

Billing Department within 72 hours to cancel the subscription and to claim for your money refund.

Thanks & Regards

Geek Squard LLC

1632 Stringtown Rd, Grove City, OH 43123

Billing department:- +1(352) 251-0254

Support Time:- 9:00 AM – 6:00 PM IST

This Email Is Sent To [email protected] As You have Subscribed To Our Newsletter & Services

Geek Squard LLC

1632 Stringtown Rd

Grove City Ohio 43123

United States

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I am a victim of identity theft so I did not provide any information to them.

I have copied the email but it dosn’t show that it had logos of the geek squad on it. It has my name email, old address, and old phone number on the email.

I called the number and advised this was not me and they kept hanging up in my face when I explained it was fraudulent.

Beth – Oct 29, 2020

Received via email – [censored] phishing – beware – don’t call them, don’t unsubscribe.

Thank you for the completion of 1 year Defender Protection Plan. If you have any question or want to cancel this subscription Please call on our Toll-Free Number +1(888)604-0445

Devin – Oct 20, 2020

Received this email today. did not reply, will not reply. never gave billing info and never had business with this company. wording sounds foreign … scam no doubt and will monitor all my accounts for any suspicious billing. … dead give away “Jeffer-son” and that name baaahaaaa from “Shameeka Meek” right… Americans are getting smarter and these scams are blatantly ridiculous. beware all …!

From: Shameeka Meek
Subject: Renewal Successful
Date: October 20, 2020 at 11:30:11 AM CDT
To: Shameeka Meek

Dear Customer, .

We thank you for completing one year with PC World Geeks Squad team.

We have charged you $149.99 for the next 12 months subscription. We tried to contact you on your registered Phone number, Deduction of amount will appear on your bank account within 48 hours.

If you have any Question or Wish to cancel the Renewal, Please connect us on +1-888-335-2472 within 24 hrs.

Thank You

Donald Williams- Account Manager

Helpline no – +1-888-335-2472

GeeksPC Support LLC

1307, East Jeffer-son Lane , Suite 301

Los Angeles, CA, USA 90091

Curtis – Oct 15, 2020

My Name is Emma Dandridge, and I Want to File a complant against Geek Squad, they keep sendind me emails saying that I Have a Contract Renewal with them, I Have never had any dealing with Geek Squad period, and don’t no anything at all about Geek Squad, and I am so tired of them sending email to my account, will you please help me because I never knew anything or heard of them, and how they got my email in the first place, I am a disable 78 Senior Citizen and my only income is Social Security and Recently had a Hip Replacement and healing from my Surgery. please help me. the email which is mine and it is [email protected] I want click on it because I don’t no if they trying to get my information so I move it to Spam and don’t open it. please help me. Thank you Emma Dandridge

Calvin – Oct 13, 2020

I called about an email I got that said I bought something that I didn’t. Told me 19 min. wait but they will call me back if I want and I will not lose my place. An hour later I called back after telling 3 people my problem (none of them cared) I said this must be a fraudulent 20 mins. later they said it must be fake. I asked you aren’t worried someone is using your name . Nope What kind of company are they. I will never shop there if that’s the way they feel. ANTI-VIRUS
To:xxxx
Tue, Oct 13 at 2:33 PM

image

Greetings From Geek Squad

Hello xxxx ,

Thank you for shopping with Geek Squad. You ordered “Norton Advanced” Total Protection with VPN & ID Theft Protection Plan (1 Year) for 5 devices.

Your account has been Pre-Authorized for the payment of $429.00, as per the E-Signature Contract signed by you at the time of registration.

We have noticed that your order was placed outside United States. If this wasn’t you kindly inform us by calling our toll-free @ +1 (866) 773-5176 to cancel the services within 24 hours.

For set up and installation kindly call our toll-free @ +1 (866) 773-5176

Your Order Details: –

Order ID # 774-7822-38693

Arriving: – Oct 14, 2020

Shipped From: -118, Walls Ave, Wilmington, Delaware, 19805

Next Due Date: – Oct 13, 2021

You can login to your account to view using the details mentioned below: –

Username: –

Password: –

Note: – Deduction of amount will appear on your account within 24 hours. If you have any question or wish to refund and cancel the renewal please call on our support number @ +1 (866) 773-5176.

Sincerely,

Geek Squad

Joe – Oct 13, 2020

Victim Location 92056

Type of a scam Tech Support

Received email 10/13/20 stating "You ordered "McAfee" Total Protection with VPN &ID Theft Protection Plan (1 year) for 5 devices. Your account has been pre-authorized for the payment of $429.00, as per the E-signature Contract signed by you at the time of registration. it also stated that the order was outside United States. If it wasn’t me call toll free +1 (888) 350-7601 to cancel services within 24 hours. For setup and installation call our tool free @ +1 (888) 350-7601. Then Order details were given: Order ID#, Arriving Date, Shipped from, Next Due Date. It then stated you can login to your account to view using the details mentioned: my email address and a password. It also noted a deduction of amount will appear on your account within 24 hours. If you have any questions or wish to refund and cancel the renewal please call our support number @ +1 (888) 350-7601. Sincerely Geek Squad. Logo on email is not the Geek Squad logo. See attachment.

Levi – Oct 12, 2020

Received this email: Your yearly subscription for your computer services has EXPIRED

Your account has been CHARGED $ 699.99 as for automatic renewal of our computer services.

If you wish to CANCEL your yearly subscription from our company call immediate your amount will be REFUNDED. CallNow +1(6197203186) for cancelation of your current plan you have charge

If you require any further assistance please do get in touch with us please call on this number +1(6197203186)
Assuring you the best customer services.
Have a great day ahead!
Regards,
AUTO RENEWAL PLAN
PREMIUM TECH SUPPORT (UNDER THE GEEK SQUAD)
AGENT (STEVEN JONES)

When I called them to find our who they were and why they were charging me when I haven’t used Geek Squad for many years, they became rude and told me they will charge my account if I don’t go online with them and cancel the account. Thanks to this website I figured they were scamming me.

Leslie – Oct 08, 2020

Victim Location 89825

Type of a scam Worthless Problem-solving Service Scam

THIS COMPANY GAVE ME A NUMBER FOR COMPUTER SERVICE #749479 FOR A YEAR OF SERVICE, I HAVE NEVER EVER BEEN TO BEST BUY OR TALKED TO GEEK SQUAD. I CALLED THE LOCAL BEST BY IN TWIN FALLS, IDAHO AND THEY ARE AWARE OF THIS SO I AM COMPLAINING TOO. THANK YOU FOR YOUR HELP.

Robin – Oct 02, 2020

Victim Location 78757

Type of a scam Tech Support

Initially the phone call said that I was charged $299 for my Geek Squad auto-renewal. Per the message, if I wanted to contest it, I would need to call 1-800-374-0827. As a current Geek Squad member, I called the number back to cancel the auto-renewal. They said in order to cancel my account I needed to get "online" and connect my computer to their "server" to finalize the cancelation. When I asked why I couldn’t just cancel over the phone, that it was important that I connect my computer to their server.

Julie – Oct 01, 2020

I ([proetected]@COX.NET) RECEIVED THE FOLLOWING EMAIL:

PC WORLD

We thank you for completing one year with PC World Geeks Squad team.
We have charged you $299.99 for the next 12 months subscription. We tried to contact you on your registered Phone number, Deduction of amount will appear on your bank account within 48 hours.
If you have any Question or Wish to cancel the Renewal, Please connect us on+1-858-367-9549 within 24 hr.

Thank You
Donald Williams
Account Manager
Helpline no +1-858-367-9549
PC World Geeks Squad team.
1307, East Geffer-son Lane , Suite 301 Los Angeles, CA, USA 90091

i TRIED TO CALL THEM, BUT LINE WAS BUSY. i DID REPLY TO THEM BY EMAIL, SAYING i WAS NOT INTERESTED,

Alana – Sep 25, 2020

Scammer’s phone 1-866-292-2043

Scammer’s email [email protected]

Country United States

Type of a scam Advance Fee Loan

Initial means of contact Email

Got an email saying that I was going to be charged 499 .95 auto renewal for their service.
I have never had their service.

Patricia –

I RECEIVED EMAIL THAT SUPCRITION RENEWAL BEING PROCESSED AND THEY WILL ME CHARGE $679.99 . IN FIRST PLACE I NEVER HAD ANY SUPRICTION WITH THAT COMPANY… AND I DO NOT WANT TO TO HAVE.. IN FUTURE. PLS CANCELL IT. NEED TO CALL THEM AND CANCELL OR THIS IS SCAM..

Regina –

Haven’t called. Don’t think I will. But obviously a scam. I have not account with Geek Squad.

Terrance –

I received an email from Team Geek Squad, [email protected] on Sept 14, 8:15am:
Dear Customer Welcome Back – It’s a confirmation to our dear customer that your services with us has successfully resumed for 3 years subscription plan.
You have been charged on your card for 249.99. The transaction will appear on your card within 3 business days.
For any related queries contact us on 855-626-0102

I never had their service. When I called she had me download teamviewer to talk with someone to help me. when they weren’t available she was going to call back in 5 minutes. No return call received.

Scott –

I just got a email asking to pay $649.99 for 3 years of Geek Squad service. I have not had the Geek squad for over 1 year I have not used my computer for a long time

They have 2 phone numbers 1-855-643-3311 and 1-909-315-6959

address is Geek Squad 1307 East Geffer- son Lane suite 301
Los Angeles, California 90091

Isaac –

Victim Location 46236

Type of a scam Credit Cards

9/03/20 Received an e-mail “Receipt/- GEEK- SQUAD. Your Package ID- KFOJS9 with us is Extended. For the next tree years at an Amount of $471.75 on 3- September 2020. Your Products- Premium Virtual Support and Security. Your subscription to Geek- Squad was successfully renewed. It gave these numbers to call-18774652672, 18444501844, or 18663249822. I did not order this nor have I ever used Geek Squad-Best Buy. I did however buy a tv online from Best Buy. So I called the first telephone number and talked to Frank. When I explained this to Frank he yelled “ I’m charging you anyway” and hung-up. When I called customer support for Geek-Squad, Jordan hung-up also. Had to call my credit card company and freeze my account. BEWARE SCAM!

Johnny –

Victim Location 18042

Type of a scam Tech Support

I was contacted by e-mail : They tried to say I had arranged this 5 years ago and tried to get me to go to my computer. I got suspicious and threatened to report them to the ScamPulse.com and they hung up.

Membership Billed-Subscription Activated

Inbox

x

Geek Squad

Sat, Aug 8, 12:20 PM

to

GEEK SQUAD

Thanks for the payment of $ 399.99, Your order is processed successfully and your Subscription is renewed.

Order no: USA-87764-765

Amount: USD 399.99 (Auto Debit)

No commitment. Your subscription automatically renews for $399.99/year starting August 5th 2020

until cancelled.

To avoid being charged, you must cancel at least one day before each renewal date. Contact :

+1. 2.5.2. 3.0.0. 6.0.9.5.

Sincerely,

GEEK SQUAD

GEEK SQUAD

Jill –

Scammer’s phone +1 -706- 522- 2836

Country United States

Type of a scam Fake Invoice/Supplier Bill

Initial means of contact Email

This is the email that reads I received on my cox web mail

Geek Squad
Bill for you Payment
Dear Customer
This is you receipt for payment of USD 399.99. Your Computer services is activated for next 12 month.
Please call + 1 706 522 2836 if you have any questions.
Sincerely
Geek Squad Team

Travis –

Victim Location 11710

Type of a scam Tech Support

Received e-mail that I was being charged an annual fee in excess of what was normally charged. His name was Shane Harper, sounded not like that name. Middle East or India. Phone # he used was 213-419-2567. He said he could refund more than we were charged since we were such good customer. Wanted me to verify that refund went threw, but our bank system said was down for maintenance so he will call back tomorrow to continue. Something didn’t sound right after call so checked my cards and NO charge on any of them!! Oh the billing Dept # we got was1 888-898-8723.

Carl –

I received a email saying my account was going to be charged $399.99, Well I do not have a account so I called and it sounded like there were people taking in the background. He asked me to log into my computer-I told him that I do not have a computer. With that he hung up on me. I hit the redial button by accident and hung up. Next thing is I get a incoming call and he said his name is Michael and he can help me, I just need to get on my computer! Same scenario, he too hangs up

Scott –

Victim Location 30307

Type of a scam Tech Support

I received a phone call saying that Geek Squad at Best Buy was going to auto renew my virus protection on my computer for a $400 fee. They then asked me to go to Zoho Assist on my browser to start the virus software renewal process. I pushed them for the verification of Geek Squad and asked to speak to a manager. I was transferred to someone but nobody could actually tell me the software that was going to be updated. I argued with the man for about 5 more minutes and then they hung up.

Justin –

I got a email from geek experts([email protected]) though when I called the number (1 855 643 3311) all I got w[censored]d music, then when I hung up someone called me and claimed they were geek squad suppourt answering my call(515 385 6822) who when I told them The person they were trying to bill had passed on so I was trying to cancel the auto renewal for a security system that I had never heard of before, They told me I would receive a call from there subscription department(325 313 0994) He then explained that the auto renewal had been in place for 3 years despite the fact that the email showed it being activated almost 2 weeks after said person had died, and then they wanted to connect the computer to there network so that I could fill out a form and get my money back. I never got billed for this, the estate was not billed and when they said connect my computer to there network I told them they were scammers and hung up.

Jaime –

Victim Location 43068

Type of a scam Tech Support

I recieved a call from 312-300-2824. They left a vm stating they had charged my account and left the same number they called with to return the call and get a refund. I called back.I told them I had no idea who they were. They said they were with Geek Squad. So, I stupidly gave them access to my computer remotely and my bank account. Luckily, I checked my mobile app and saw nothing of what he was telling me. He became irate. I said a few choice words and hung up. There was so much more to it, but that’s the main story. I had to change my bank access ID and password, and perform a factory reset on my PC. They almost got me to give them $3500.00 out of my account. I don’t know what I was thinking!!

Brianna –

Victim Location 65236

Type of a scam Tech Support

I got an email from Geek Logic LLC. They said they were going to charge my account for a security software security package for two years. They asked me to call this number: 956-294-2980 or 954-314-5224. I called them and provided them with banking information. They said they were going to take $319.00. They haven’t taken anything yet, and I have called my bank. I will have to close all my accounts and reopen new ones.

John –

Victim Location 78717

Type of a scam Tech Support

I have received a phone call Monday from a local number.

The guy said they have some amount to be refunded due to service closed by Geek Squad.

They asked me to join into teamviewer.com and submit clime using some online form in order to get refund which we refused.

He said his id is "patric369" and connect me to GeekSquad once I submit the form. I have refused to do so and hang up.

Roberto –

I Have Gotten 4 Calls From 885-744-6257, 566-749-0808, 267-406-4269, All Claiming To Be Geek Squad, I Ask To Speak To There Supervisor And They Hung Up

Lisa –

Victim Location 65202

Type of a scam Tech Support

My security had expired. They were going to take $1000 out of my account. They were going to give me a refund. In order to get the refund I had to let them into my phone or computer. I hung up on them.

Brandi –

Victim Location 96707

Type of a scam Tech Support

They referred themselves as Geek Squad and wanted my checking account number to give me a refund. He asked me to add the connection support App to connect to my phone remotely, then a Cash App. The amount was never taken out of my account 3 years ago. I verified and confirmed with my Bank. When I told him I needed his number he gave me a bogus number and kept pressing and demanding me to enter my checking account information. I told him I need to verify and he got meaner and kept demanding. That’s when o got suspicious, It got to the point I told him I’m going to call the Police. then he yelled profanity at me. I hanged up.

Jack –

Email came 5/1/20 to update my monthly service plan. Became suspicious because although I have an account it is not monthly and I know when the billing cycle comes up. It also asked me to update my credit card info. I called Geek Squad and was told this is a scam email. It does look similar but no coverage info on your service is provided which Geek Squad always provides and I am aware of that amount each year. I copied the email heading and details :Update to avoid plan interruption.

Hello, when processing your monthly payment for your Geek Squad® Protection plan, we noticed that your credit card on file is about to expire. As a reminder, your Geek Squad Protection plan provides hardware coverage for your device, including accidental damage from handling coverage.

To avoid cancelation and keep your benefits, please update your credit card information by clicking on the link below or calling 1-866-548-0885 (6AM-Midnight Central Time).

Update Now Update now to keep your Geek Squad Services

To avoid cancelation and keep your benefits, please update your credit card information by clicking on the link below or calling 1-866-548-0885 (6AM-Midnight Central Time).
Update Now

Your Plan Details

Mobile Phone

GSP Number: 00000000

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Geek Squad Protection plans are issued by AIG WarrantyGuard, Inc. (AWG), 650 Missouri Avenue, Jeffersonville, IN 47130, an affiliate of American International Group, Inc. (AIG). AWG is the obligor and administrator of the plan. Click here to view complete terms and conditions.
© 2019 All Rights Reserved. Best Buy values your privacy. Privacy Policy. This email is sent by AIG on behalf of Best Buy. Please DO NOT directly respond to this email address.
ExpCC_Mobile_191023

Gregory –

Victim Location 79605

Type of a scam Tech Support

Received a call stating that $299 was being withdrawn from my account to renew a Geek Squad account. I didn’t want that, so called to tell them. They said they needed to process a refund. They had me complete a form online and took over my computer. They attempted to close out my bank account, but I contacted the bank and stopped it.

Jill –

Victim Location 49341

Type of a scam Phishing

I received an e-mail from Geek Squads Billing that said it was a reminder for service auto renewal. It gave me a order ID# 675fd91RD, a product name of Network Security. They said it was a new Network Security update and it was ready for installation and as per their contact with me their plan will auto renew and it will auto debit $399. This is towards the extension of service period for 36 months support. Then they said it I have any queries regarding this subscription to call their Network Support Team and gave me a number starting with area code 806.

I called Geek Squad right away using the phone number on Best Buy web site which is not the number listed in the e-mail. They did not show anything about an update on my account and there was not any outstanding charges and nothing for $399.

Kate –

Victim Location 43035

Type of a scam Tech Support

I got an email from [email protected] The header reads: Thank you for your subscription.When you open it, it reads: Geek Squad Here’s your confirmation for your order number 2015390786. Review your receipt and get started using your products. Computer protection $29.99. If you wish to cancel your subscription, and claim for your refund then call us in our number 1-785-626-8598 make sure your computer is on when you call us. Stay safe from Corona you are precious to us.

Ronnie –

Victim Location 32114

Type of a scam Tech Support

I called the geek squad head quarters in Minn.They said to report to bbb because they are not affilated with this contact number or there procedure in doing business.They call about every day and leave a message that (I need to call back and cancel account w/them about computer insurance or I will have 299.00 taken from my account.When I call back I tell them I never had an acct with them and they tell me they will continue to c/b unless I go on line to cancel and fill in info.I tell them how do I cancel something I never signed up for ? I tell them to stop calling me .This has been going on since Jan 2019.This is almost every day on my voicemail.I tell them by law to put me on the dnc list or I will report them,I’ve told them this everytime I c/b.Then they hang up on me.

Alexander –

Victim Location 54165

Type of a scam Tech Support

I had not ordered any protection from The Geek Squad….especially for no $299.99. I called the underlined # and the fellow with a Philippine accent told me to click on that underlined #…I asked "Why" he said so he could handle the account….or something to that effect. I asked if in doing so he could have access to my computer—his answer was "Yes". I used some language I will not put in print and told him in no uncertain terms — "NO"

I think this was a way to get into my computer — they may have even got into my checking, but the Bank isn’t answering the phone at 3:51pm.. I’m not sure if that’s because it’s after hours, or the fact that they may be busy.

Scott –

Victim Location 01027

Total money lost $299.99

Type of a scam Tech Support

tech support continues to call me sent me an email letting me know they were accessing my bank account and taking 299.99. when i called they need to acess your computer to send a cancelation notice. i didnot do this this a scam. i closed my account my bank account and will bring my laptop to have cleaned.

Neil –

Victim Location 99004

Type of a scam Tech Support

We were called by someone saying our visa account was charged 250 dollars for our support contract by visa. If we wanted to cancel this support we were to call a given #. I didn’t write down the number because we paid for our support in February and it was not 250 dollars. I should have written down the number and I will if they call again but just wanted to notify you this was happening.

Rosa –

Victim Location 31324

Type of a scam Tech Support

Jordan Smith 786-600-7433 Called me claiming to be Geek Squad stated my contract was about to expire for $289.00, I explained I have no business with them and they stated it was my maintenance for my computer, I was not sure ( I Know) so I gave him access to my computer as we were on the phone. He said I could be refunded if I did not want to continue my service so I cancelled, the next thing I know I see his cursor moving on my computer I said STOP it was to late monies were transferred $7K Plus, his mistake was he went from my savings to my checking at that time I saw what he was doing and told him STOP I have now contacted the Banks, ScamPulse.com & IC3

Hector –

Victim Location 82003

Type of a scam Tech Support

02/04/2020, 12:48pm, Tuesday There was a voicemail left and a phone number to call back, 682 243-2456. I called back and and a man very forcefully told me they were going to take $400.00 from my bank account. I yelled in response if they took any money from my account, they would be sued and I would take them to court. I demanded to know who they were now and what they thought they were going to do it for. He replied they are The Geek Squad and I had a yearly contract due bill and my computer was going to crash. I told him I did not have an account or bill with them and never had. I again forcefully and loudly told him I would sue him and did he understand? He said, "Yes," but he continued to press that he was able to take the money from my bank account and crash my computer. I continued to yell into the phone; I would sue them and take them to court about three more times and he hung up on me. A report has been filed with the local police and my bank has been notified.

Levi –

Victim Location 49004

Type of a scam Tech Support

Caller demanded payment for Teck support if Ididn’t call and cancel the service I never requested or they claimed they would take it out of my account.

Julie –

Victim Location 64088

Type of a scam Online Purchase

They called at 7am leaving a message that there is going to be an automatic withdrawl from my account of $99.00 unless if I call back and cancel my subscription. I returned the call they claimed they were with Geek Squad and said I needed to be on my computer in order to cancel the account. I was on the computer for 15 minutes following his instructions with some hesitation in my mind. Then all of a sudden there was a different guy on the phone, I asked where did the guy that I was just talking to go? He replied he had another phone call so he was going to finish helping me. That seemed like a huge red flag. I hung up, all of a sudden my phone started ringing off the hook, they called me 16 times from 3 different numbers and I didn’t answer any of them. They sent me a message on my computer to call back and that is when I closed out everything that they had me doing on my computer. I then called ScamPulse.com to check the phone #’s and they couldn’t locate any of them. I then called our local Geek Squad store and talked to an associate about what was going on and they tried to look up an account for me and said that I wasn’t even in their system. He said that they would never call in person it would be correspondence either through email or mail. Told me to watch if I was charged or anything in my bank account.

Brent –

Victim Location 29910

Type of a scam Phishing

Representative called 4 times to say I am getting a refund of $229 from their bankrupt company. I haven’t used Geek Squad in 5 years. They wanted me to go on my computer to fill out a “ secured form” in order to process. They wanted me to go online while they were still on the phone! They said they only needed the name of my Bank! I told them I was reporting them. They said please go to the BBB. You will see we are in excellent standing! Please alert others to not fall for this insidious scam! I did not.

Corey –

Victim Location 76117

Type of a scam Phishing

They called claiming to be from Best Buy Geek Squad and said if I don’t cancel my membership, I will be charged $299.00 that would automatically be deducted from my checking account. I have not done any business with Best Buy for many, many years and never signed up for any type of service with them. When I called from a different number, they used the same scam, not even knowing who they were talking to. one man actually told me to shut up, which of course, I did not!

Christine –

Victim Location 71457

Type of a scam Tech Support

Geek Squad – Daniel Martin these people been hounding me about tech support I don’t even use. They call me on numbers that are unavailable, sometimes offer refunds trying to get access to my computer. They pretend to be Microsoft, I have Microsoft protection out of Texas. They are now trying to collect $1000 dollars for a ten year contract. they say I can cancel immediately I must give them $136.00 for a cancellation fee trying to get access to my banking information NO WAY

Spencer –

Victim Location 07052

Type of a scam Tech Support

Computer repair services said he would refund annual fee: refunded $2000 over refund amount and asked me to send funds back through my bank debit card.

Rebecca –

Victim Location 45315

Type of a scam Tech Support

Received email at 10:48 am on 8/27/2019. Called phone # on email (attached). Auto voice said Geek Tech Support I wanted was not available and to leave a message. I left message saying I did not order or want what they were selling, and I wanted to know what account they had charged it to. I also told them if I did not hear from them by 12 noon I would report them to BBB. I tried emailing them at the email address on their email (even though it said "no-reply"). At 11:01am I received call from number listed on email, but when I answered there was only a dial tone. I called back at 11:04 am. Man said they would cancel the order but I would have to be transferred to their billing department and they would take access to my computer to do that. I said, "No way you’re getting access to my computer!" The man then said he would cancel the order. I then asked for his name and a confirmation number. The next thing I heard was a busy signal or a dial tone. I also received an mail from [email protected] saying they were unable to deliver email. I have checked my credit cards and banks. It seems as though nothing has been charged to me as yet.

Brandy –

Victim Location 32725

Type of a scam Tech Support

A phone call from some foreign man saying they was from geek squad.

Said my computer was sending signals to their computer and tried to get me to sit behind my son’s computer (even though I said that it wasn’t in my name),. asking for me to type what they say and that it wouldn’t take long.

I said we are busy and he kept insisting that it was for real and the computer needed something.

I finally talked him into calling back on Tuesday just to hang up the phone.

Scott –

Victim Location 29601

Type of a scam Tech Support

Consumer said that she received a phone call from The Geek Squad saying that the Better Business Bureau told the Geek Squad to reimburse them money owed. The Geek Squad told the consumer they just needed her bank account information so they could deposit the money to her. Consumer hung up the phone on the scammer.

William –

Victim Location 28001

Total money lost $997

Type of a scam Tech Support

These people call and told my father that his computer has been compromised and got my 75 yr old father to turn on his computer and put in his credit card number. told him they were going to put a antivirus on the computer to help people not to be able to see his accounts. They call an average of 10 times a day. I have ask them not to call back and have been cussed out and called names.

Emmanuel –

Victim Location 99336

Type of a scam Tech Support

Received a voice mail indicating they were going to debit my account. When I returned the call they indicated they were with Geek Squad but had been recently bought out. I indicated I had not used Geek Squad and had not given permission for any payments. I tried to cancel and he indicated he could not provide the information due to buy out.

Travis –

Victim Location 78728

Type of a scam Phishing

Got a call from an ‘Unavailable’ number. When I clicked 1 to learn about a supposed refund due to me, I got connected to a noisy boiler room, by the sound of it. Speaker had a fairly strong accent, but claimed to be representing the Geek Squad about some service they did on my computer last August. He directed me to download a program (app, in his parlance) named AnyDesk.exe. When I pressured him to give me more validation or a number I could call back, he tried to make me feel bad that I wouldn’t take the refund and that they (whoever they are) would be delighted to keep the money. Claimed that ScamPulse.com was knowledgeable about them as a means to try to get me to proceed, but, when I continued to pressure him, he finally told me he was going to hang up and keep my $300 (which I never spent, as I seldom have used Best Buy or the Geek Squad). I have no record in my accounting program of an amount spent at either Geek Squad or Best Buy in the time frame he used.

Claire –

Victim Location 66210

Type of a scam Tech Support

A message from a robot cut off on my answering machine, but left the same number to call as was on my caller ID. 888-254-2999.

I was screening and called the number back immediately. The man who answered identified himself as being with Geek Squad. I asked what the message was since it cut off. He said he needed to look up the information and only got my first name. He said 2 years ago when I purchased a computer I signed up for Geek Squad for $299. This call is to refund that amount since the services offered were inconvenient. Then he told me to go to this computer and logon. I cut him off and said I’m not doing that. He said that was the only way. I told him I will call Geek Squad myself and hung up.

Roberto –

Victim Location 14006

Type of a scam Phishing

Called to say my cc would be charged if I do not cancel . Stated I needed to give my numbers so I would be credited back my money of $299.00. I told them I did not sign up for anything, they said yes in 2017 @ best buy. They wanted to reimburse my money & needed info.

Lawrence –

Victim Location 30904

Type of a scam Debt Collections

I received an e-mail, supposedly from Geek Squad, stating that my computer support contract with them had expired and that they would deduct $753 from my account. They also stated that if my account is not active or has changed, they have the last 4 digits of my social security number and would use that to procure the funds from my current account. I have never had a computer support contract with this company and never will. I called the phone number provided and spoke with an unidentified woman who said I had an account and to pay the money. She did not ask me for any identifying information, so how would she know if I had a contract or not? I reported this to the ScamPulse.com and was advised that the e-mail is a scan and to report it to ScamPulse.com Scam Tracker.

Cristina –

Victim Location 43230

Type of a scam Tech Support

I received a call from 802-321-0629,someone claiming to work for Geek Squad, stating the company is shutting down US operations and moving to the United Kingdom. In exchange for the inconvenience, they are refunding the initial fee, but you had to let them have access to your computer and asked you to keep looking for a refund on your personal bank account or credit card. I was fooled at first, because they knew the amount I paid for the coverage, but decided not to open my bank account on the computer, but they kept trying to have me open new windows on my computer. They ask you to open ApelX, TeamShare and a different program that allows them access to your computer. When they cannot gather personal information, they start asking you to find new ways to connect. Don’t do it!

Candace –

Victim Location 78660

Type of a scam Tech Support

They called and left a message for my 85 year old father that is in the hospital stating they were withdrawing $99.99 from his bank account for Windows. When I called them to confront them they asked for "MY" social security number so they could look up his account. When I refused they said to open his e-mail and click on a link that they just sent to cancel. My parents almost fell for this until I told them not to do anything and let me deal with them. Then when I hung up they called my phone 10 minutes later saying they had a $249 refund to send me and to click on a link that they want to e-mail me.

Audrey –

Victim Location 18064

Type of a scam Tech Support

They tried to say they were going to give us money back but wanted access to our computer. Then we denied rights for computer access and they threatened we were going to be charged 400 dollars if we didn’t allow them access

Angel –

Victim Location 33137

Type of a scam Tech Support

I got a call from this number 863-440-7836, the guy barely spoke English, right away I knew this was a scam but I kept asking questions to get down as much information as possible. He told me he works for GEEK SQUAD and I had a warranty in 2015 for my computer that I am getting a refund for WITH THE HELP OF THE ScamPulse.com for $399 since the warranty is no longer working. In order to do this he was going to help me fill out a form online with the ScamPulse.com (because apparently I need help finding their website). I said do you even know my name? How do you know I am getting a refund. He told me my name and phone number. (this was accurate information) He told me to enter the following into my web browser: "alpha7.tk" I told him I would write this down first, he said no put this in your browser directly. I said this is not a real website, and this is a scam. He hung up immediately.

Jesse –

Victim Location 38125

Type of a scam Tech Support

Caller left number to call stating that if not contacted that card on file will be debited for $1000.00. I called number and was told it had to do with a service on my computer. In order for them to cancel, they would need to take over my computer to send cancellation form. I did so after asking why I couldn’t get form by mail. The money was to be put in my bank account via Western Union. I had to sign into my account to see if it showed up. Instead of putting the correct amount of refund in the account, they put in $1300.00 more. The caller wanted me to go to Walmart and purchase $1100.00 worth of I-Tunes gift cards and give him the information from them. I could keep $200.00 for my trouble.Of course I knew it was a scam then. I put hold on my bank account so they could not pull any funds out. The deposit never showed up. He called multiple times from 209-390-8978 to seem if I had purchased the cards. The last time he called, I told him I was at police station reporting him.

Jenny –

Victim Location 26339

Total money lost $430

Type of a scam Tech Support

I called geek squad tech supt. and noticed the way it started to ring and then changed to a different ring. I left my information for a call back. I received a call back and was told they were the geek squad. They asked if they could access my computer for remote repairs and I said yes. I gave them my credit card number for payment. Later informed my credit card of the purchase and they requested a refund from the "geek squad" back to my account. Time went bye and a year and a half to two years went by. I received a call from "the geek squad" and they asked if they could pull information from last repair so that they could send me a refund. I agreed and before I knew what was happening they put a bunch of porn on my computer and made it impossible for me to use the browser I prefer. (Internet Explorer). I turned off the computer and received a call asking if I had received my refund. They get on my computer every day and when I get on my computer, they are moving things about on my computer. I shut it off and then get a phone call asking if I received a refund. This is frightening what can I do?

Erica –

Victim Location 08086

Type of a scam Tech Support

I was getting messages on my computer that my comcast settings were out of date. I called the number thinking I was calling computer support that came with my Dell purchase. The tech entered my computer and claimed to have updated my settings. Then came the sales pitch. I told the tech that I could not afford the $400 for 5 years nor the $125 for one year. He called back a couple of weeks later with the same pitch; again I told him that I could not afford the service – still thinking he was a rep from my complimentary computer tech service. He then became very annoyed with me, telling me my regular tech support, McAfee would only protect my computer from viruses but not from scammers. Again I told him I could not afford the additional coverage. He then accused me of "not keeping my promise to him" and that I would be responsible for getting him in trouble with his boss. Today I received a call from "the boss" (discovering from the caller ID that he was actually from The Geek Squad). The man said I owe them money because their tech helped me. I told him I in no way contracted for service from The Geek Squad. I told him if he called me again that I would call the police and contact BBB. He tried calling me again but I did not answer the phone. I consider this a scam and harrassment. Also I am concerned these people now have access to my computer. Shall I also contact law enforcement?

Jacob –

Victim Location 12309

Type of a scam Tech Support

I received multiple phone calls with a man (foreign accent) claiming to be from the Geek Squad. He asked if I was the main user of the household computer and that they received information informing them of a virus with our Microsoft Windows. I have had this happen in the past where the caller then asks for you to log into your computer and then the caller will remotely log-in to "show you the virus with the security". Once they have remotely log-in, they have access to your system. If not, they can send you an email that you open and it downloads a phishing virus that gives them access to your computer. The man got very defiant when I told him that it is unheard of that the Geek Squad calls the consumer. Consumers call when they have an issue and I did NOT call.

Randy –

Victim Location 02360

Type of a scam Tech Support

This is a Billing or collection issue as well as service issue. Believe we have been scammed. Perhaps by a company avoiding to pay taxes. My wife had a warning on her computer. She phoned what she believed to be a tech support group. This has been within the recent days so not sure if they helped or installed additional issues. They held our computer network hostage until payment received. Yes, she allowed them access and yes she changed all passwords post issue. They received payment via ? Google Play? prepaid cards. The tech we spoke with was based in California according to him. The payment receipt dept. supposedly located in Buffalo NY according to the individual we spoke to. I asked for address and zip code. Address given was Buffalo NY, zip code was in Florida! The suspicion of fraud and scam was when I requested to see their policies and was denied for proprietary reasons. Managers name Mr. Josh Mathews ph: 929-383-0093 Tech support : Mr Smith ph: 408-337-6011 Please review and confirm or correct my suspicions. So here is another bit of info about this organization. We are told the name of the company, tech support was ‘Geek Squad? . I asked if affiliated with Best Buy, the manager never heard of it!

Product_Or_Service: Microsoft tech support No settlement requested – for I would appreciate that ScamPulse.com contact this company and verify if this is fraudulent and if we were scammed. I do believe that this company avoids taxes by receiving payment via ? Google Play? prepayment cards. }

Joanna –

Victim Location 37042

Type of a scam Tech Support

I RECEIVED A PHONE CALL EXPLAINING THAT I WAS DUE A REFUND DUE TO BUSINESS GOING OUT OF BUSINESS. AND THAT I NEEDED TO CALL 1-888-866-7221, SO I DID.

THAT IS WHEN I CALLED AND THEY TOLD ME MY SUBSCRIPTION TO GEEK SQUAD NEEDED TO REFUND ME THE UNUSED PORTION OF MY CONTRACT BECAUSE THEY WERE NO LONGER GOING TO BE ABLE TO PROVIDE ME WITH SUPPORT FOR MY COMPUTERS.

WHEN HE ASKED ME FOR MY ACCOUNT, I TOLD HIM THAT I DID NOT HAVE THAT INFORMATION READILY AVAILABLE, HE SAID NO PROBLEM THAT THEY WOULD OPEN MY COMPUTER WITH MY PERMISSION AND HELP ME FILL IN AN APPLICATION THAT THEY WOULD PUT ON MY COMPUTER.

STOP, WAIT A MINUTE, WHY WOULD HE NEED TO BE ON MY COMPUTER TO GIVE ME A FORM. I HUNG UP.

THEN I CALLED GEEKSQUAD, AND VERIFIED THAT THEY ARE NOT GOING OUT OF BUSINESS.

Vincent –

Victim Location 32225

Type of a scam Tech Support

A PERSON CALLS AND IDENTIFIES HIMSELF AS BEING FROM GEEK SQUAD. (337) 461-8916. HE TELLS ME THAT HIS COMPANY IS SHUTTING DOWN AND THAT THEY WANT TO RETURN THE MONEY I PAID OUT TO THEM LAST YEAR. I ASKED THAT HE CALL ME BACK IN 10 MINUTES AND HE AGREES. THIS PERSON CALLS ME BACK AND I ASKED HIM TO GIVE HIS NAME AND HE REPLIES "DAVID". I ALSO FOR HIS LOCATION

AND FOR HIM TO TELL ME WHAT TIME IT IS THERE. THE TIME HE GIVES IS 2:30 PM. MY CLOCK SHOWS

4:21 PM EASTERN TIME. THERE IS A 3 HOUR TIME DIFFERENCE BETWEEN THE COASTS. I CAUGHT HIM IN A LIES. I HAD ALSO CALLED GEEK SQUAD AND THEY INFORMED ME THAT GEEK SQUAD IS NOT SHUTTING DOWN. I HANG UP ON HIM. I WOULD SUGGEST THAT YOU TELL THE PERSON YOU TELL THE CALLER THAT YOU ARE GOING TO CHECK ON HIS STORY. IF YOU HAVE CALLER ID, WRITE DOWN THE NUMBER ALSO ASKED FOR HIS NUMBER AS WELL. UNTIL NOW, I H AVE N EVER HEARD OF ANYONE FIRM GIVING YOU THE MONEY YOU PAID OVER A YEAR AGO. THIS IS THE THIRD TIME SOMEONE HAS TRIED TO SCAM ME IN TWO MONTHS. AS THEY USED TO SAY ON THE SHOW HILL STREET BLUES, "LET’S BE CAREFUL OUT THERE!"

Darryl –

Victim Location 44035

Type of a scam Tech Support

My wife received a phone call and allowed someone supposedly from the Geek Squad remote access to our computer. When I called the number back, no one there knew anything about this. The gentleman I spoke with this morning had a middle Eastern accent, and I could hear small children in the background. My wife may have given them our credit card number. Now, our printer will not work.

George –

Victim Location 85020

Type of a scam Phishing

I was called on my cellphone from the # 2099757916. A man with a thick Eastern Indian accent told me that he worked for Geek Squad and that their company was no longer in business and that they wanted to refund my money. I explained that I hadn’t purchased anything and he became angry asking me, "Don’t you remember? I need you on your computer now to give me access!" I explained that I did not know what he was talking about and he hung up on me. I immediately called back and got the same person. He this time said with hesitation that his name was "John". I asked for his supervisor and he told me that he was the supervisor. I persisted and he put a man named Kevin on the phone. I told Kevin how John was rude and to explain to me what was going on. Kevin said they wanted to refund money to me and asked, "Don’t you remember our service?" I instantly said that is the problem I don’ t remember doing business with you will you please explain. He then hung up on me. This is very scary and I would like someone to look into this immediately!

Jason –

Victim Location 49010

Type of a scam Tech Support

They continually call some days more than 6 times, claiming to be internet technicians and stating my computer has a virus and want me to get in front of my computer so they can take over and fix the virus. Asking for credit card information etc.

Leslie –

Victim Location 07424

Total money lost $199

Type of a scam Counterfeit Product

A year ago, my husband received a pop-up ad stating that his computer was being hacked, and that he needed to call the above number. He did, and they talked him into paying them $199 for "lifetime" security services. Now, almost a year later, they have called him at least 50 times in the past few days insisting that someone has hacked into our computers. They wanted another $179 today for us to buy "web route internet security"…an anti-virus?? These people claimed to be a subsidiary of Best Buy. There IS a Geek Squad associated with Best Buy but these people are not a part of that…I went to Best Buy today and we are definitely not signed up for the real Geek Squad program.

Since Best Buy affirmed my thought that THIS "Geek Squad" is bogus, I called the above number back and told them to never call us again. Hopefully they won’t.

I’m reaching out to you today in the hopes that you can stop them from preying on helpless victims in the future.

Thank you.

Colleen –

Victim Location 45449

Type of a scam Tech Support

Consumer rec’d texts and calls from someone claiming to be from the Geek Squad stated she was owed a refund. The caller had a heavily accented voice and kept asking her to repeat herself to say yes.

Bonnie –

Victim Location 27401

Type of a scam Tech Support

Consumer received phone call from someone pretending to work with Geed Squad, saying that she had computer virus "please get on your computer so we can fix".

Leslie –

Type of a scam Tech Support

They called us and said someone was hacking our computer. That they were from California.

Sberry had a heavy indian accent.

She wanted access to my computer.

We wouldn’t give it and she was very pushy.

They claim they are calling from geek squad.

Antonio –

Victim Location 94087

Total money lost $499

Type of a scam Tech Support

I thought I was reaching out to Geek Squad technical Support who works thru Best Buy when I purchased a new laptop in Jan. 2016. I acquired their phone number on the internet. It turns out that they were not Geek Squad but pretending to be Geek Squad with a telephone number 800 832 5456. Two weeks after purchasing my laptop I phoned them for technical support. They told me my computer was going to crash if I didn’t pay them $499 for lifetime Malware Security Software. I paid them and then they completely changed my computer. It seems just about every week I had a laptop issue, they would get on my computer remotely and "fix the problem". The last phone call to them on 4/29/16 was a security pop up issue, and they took remote access. Three hours later then completely destroyed my computer so I was not able to use it. I then walked into Best Buy to tell them Geek Squad had been working on my computer and now it doesn’t work. They looked at the phone and didn’t recognize the number. I then realized I had been scammed.

Beth –

Victim Location 92129

Type of a scam Fake Check/Money Order

I was contacted by phone by "Harry" claiming to be from the computer repair service, Geek Squad, to whom I have an account with. Harry did a quick survey with me and then said that I qualify for a REFUND of my $299 service plan, due to a screw- on their sales rep’s fault and a US government court order. He said the money needed to be wired into my bank account and they could not send a check to my house; they already had my address. He showed me how no one but the foreign bank that would be wiring the money to me could read my account number. I told him I had to check with my bank first and he gave me a phone # of 805-500-6555 to call back. That number is merely an answering machine. Beware!

Evelyn –

Victim Location 73068

Type of a scam Tech Support

A man called me with a middle eastern accent saying he was from geek squad and my computer was downloading malicious software. He said my number was registered with my Windows OS. It was my cell phone and I register everything to my home number. I could tell they used an auto dialer to call me. I asked him to verify my email that was registered and he could not. He told me that he was in Connecticut using an Internet phone and that is why the caller ID was blocked. I managed to get a phone number from him but he did not read it to me in the same format all Americans would. I.E. area code as fist three in a row. Then prefix as the next three, then the last 4. He read them very random. The number he gave me was 516-210-0398. When I called it back my iPhone said that was a number from Syosset, NY

Naomi –

Victim Location 61733

Type of a scam Tech Support

I received two calls from a CT phone number (860-885-5399 and 860-951-7532). The gentleman on the phone wanted me to get on my personal computer so he could run diagnostics on it. He explained it was much like getting a check up from a doctor as preventative maintenance. I explained I didn’t have my computer with me, he said he would call me back. I called both numbers back and neither phone number was in service.

Jessica –

Victim Location 61725

Type of a scam Tech Support

I received a call from 860-951-7532 telling me that I have a virus on my computer.  They have called 4 or 5 times this week and left me nasty messages telling me that because I am not answering the phone I will get hackers. Well- spoiler alert: I don’t even have a computer!

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