Tech Support Reviews - Tech Support Scam or Legit

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Marvin – Jan 28, 2021

Victim Location 52310

Type of a scam Tech Support

While working on my personal computer, my computer locked up and directed me to contact Apple Support at 888-351-1474. I call the number and was connected with a person who identified self as an Apple employee. Person noted that my computer was compromised and that I would need to purchase a plan for $685.00 in order to have lifetime service. Person requested my personal info including bank account and routing info. When I questioned this person re: his validity he became upset and stated "your mind it not working clearly". I allowed him to continue with his info and again questioned validity prior to providing my personal bank info. Again, he became upset with me. I stated I would not go through with the transaction. Person then told me my computer would never be accessible again unless I purchased this tech support. Again, I denied and he hung up. My computer is working just fine and I have had no further issues.

Patrick – Jan 22, 2021

Victim Location 90230

Total money lost $100,000

Type of a scam Phishing

I was upswing charls schwab app and all of a sudden someone was hacking into my phone , then I seen I had a court date and I won a lot of money now it’s gone

Anne – Nov 05, 2020

Victim Location 56003

Type of a scam Other

Received a Robo Call trying to notify about about someone trying to hijack identity and stealing social security numbers and personal information through Microsoft Windows. The robo call claimed that if it was not fixed now the computer would become obsolete and compromised. It stated that if I was the one using Microsoft Windows to press 1 now to speak with a "security team." Please ignore if we have called you by mistake. Bye. The individuals calling used the LVMH Tower as their caller ID.

Emmanuel – Aug 19, 2020

Victim Location 14227

Type of a scam Tech Support

Telling me I have a. Iris and they can help to fix.

Emmanuel – Jul 06, 2020

Victim Location 89129

Type of a scam Tech Support

I got a notice on my cell cellphone saying my phone has a virus and I need to call Apple tech support for assistance. I called the number and he told me my phone had been hacked and that there were things I needed to do with his help to avoid them possibly having access to my bank accounts social media and all passwords currently on my phone. He had me download an App then “[email protected] me to a security department that would fix my issue. Another person got on the line and he told me I needed to open my banking app and he would get me a Venmo Securoty wallet to keep my money safe from these Russian Hackers. I asked if I could just go to the Apple store and have them help me with this issue because I was not comfortable doing what he was asking. He kept telling me I needed to act quickly

before I ended up with major problems. He told me neither the Apple store or TMobile would be able to help me I asked him if he worked for Apple he said yes I was panicked by the notice I received on my phone but thankfully I was not feeling confident in what these people were saying to me and did not open any of my apps for them or move money which I now realize they would now have I worry about someone else believing them and taking a huge loss

I disconnected my phone call and deleted the app they asked me to download I am still so nervous and worried about what happened and what could have happened I am positive that these people are very successful in what they are doing. Stealing peoples money and personal information and still worry that I may be at risk still just by downloading the app and speaking with them for the time I did Everyday I check all my accounts hoping nothing has been taken and worry they might have gotten some info from me and my phone that will haunt and hurt me for years I am still not confident that I will not be dealing with some kind of fallout from this experience

Johnathan – Jun 29, 2020

Victim Location 43232

Type of a scam Tech Support

A foreigner called 3x and said I was owed $299 on my computer virus protection because they were going out of business.**NOT ASSIGNED**

Brian – Jun 24, 2020

Victim Location 30904

Type of a scam Tech Support

Within 24hrs of reporting 1st tech scam, I received a 2nd scam e-mail which I did not respond to. This one stated I had ordered Microsoft Surface Pro which I did not. They only want to have access to my laptop so I did not contact them. One thing I noticed is the e-mail does not have an official company name and there was not a Microsoft logo on the e-mail. I dislike the time spent dealing with them to assure no order was placed.These people are irritating.

Charlotte – Jun 22, 2020

Victim Location 30904

Type of a scam Tech Support

This company tried to bill me $499.99 for Defender Antivirus software I did not purchase. When I called to cancel the order the man on the line was insisted he needed access to my laptop to cancel the order. I refused to give him access and he became very insistent about needing access to my laptop to cancel the order; I refused. He became irritated and hurriedly hung up the phone. I have no billing activity in my checking account; they do not have any private info or $ from me. There is no "business name" to the company only this e-mail address: [email protected], and the name:

General Manager

Carey Serfont

I hope this helps.

Courtney – Apr 04, 2020

Victim Location 48126

Type of a scam Tech Support

After getting a new ATT router, we needed to reconfigure our Echo Dot (Alexa) to work with the router. I clicked on what looked like an Amazon support link and a popup then said tech support would call and asked for phone number. Scammer tech called and talked me into giving access to computer. He asked about virus software and showed a screen of things on my computer that were compromised. I didn’t realize I had been scammed until he asked for credit card to pay for virus protection. At that point I shut down. Even though we changed passwords, our Amazon account was hacked and gift cards ordered. We managed to get that order cancelled and changed credit cards. Later we found more gift cards in our Amazon cart but removed them in time. The Amazon cards in the cart were being directed to an e-mail address [email protected] Hacker had a middle eastern accent, not uncommon for tech support, put claimed a last name like Williams. Haven’t lost money yet, but attempts keep coming.

Ebony – Mar 18, 2020

Victim Location 30127

Type of a scam Tech Support

They called and text at the same time.

The texts read: This is in regards to inform you we are going to update your subscription and you will be charged $314.87 from your card within 24 hours , contact (818) 273-7573 to cancel subscription.

So I called,

They say they have to cancel my Norton security on my computer subscription or I will be charge. They do it by taking over your computer. They pull some information and it show the last 4 numbers and the expiration date of a credit card but no name on the card. And if it’s not right you put your credit card number and they say they would cancel it and give you a refund of $230.

Casey – Mar 16, 2020

Victim Location 30062

Type of a scam Tech Support

This is listed as a Customer Service number to troubleshoot an Amazon Fire TV Stick device but actually tries to gain control of your computer by remote access. Something did not seem right so I hung up before giving them access.

Vincent –

Victim Location 43701

Type of a scam Tech Support

I’ve been getting calls from an Indian man for the last week. He wants me to give him my account number to refund me for tech support. His number is 888-538-1765.

Ebony –

Victim Location 75701

Type of a scam Tech Support

Received a call telling me that I had to update my bank account information with them or a $200 charge would be placed on the account. I didn’t call back, I haven’t had anything installed on my computer like that for the longest time. I don’t know who would be calling me.

Jorge –

Victim Location 12054

Total money lost $300

Type of a scam Tech Support

A year ago I turned on my computer and this loud siren appeared, call this number and we can take it off and provide you further protection (at 30.00 per month. They wanted a check in payment which I would not give them. I did give them a credit card. Next they called me at least 4 times a day saying they have to close the service and want to refund my money. Of course all I have to do is provide a routing number so they can deposit it directly-no way. Now they are still calling to renew my subscription, I tell them I do not want it so cancel my subscription. They tell me that in order to cancel I have to allow access to my computer-no way I say. OK he says then you will be charged 30.00 per month. I tell them I will call Chase and deny the charge. So far I have changed all my credit cards, put a fraud alert on my Experian account, changed all my passwords. I would like this snake to return to the hole he came from. Now I am expecting a bill by mail, if that happens at least I have a paper trail. and I can block the zip code (I think)

Melissa –

Victim Location 43220

Type of a scam Tech Support

I’m 80 years old. I got a red warning on my computer from "Google" saying I had a virus.

Joel –

Victim Location 75069

Type of a scam Tech Support

These people say they are collecting for computer help. I never hired any one to help fix a computer. They then called and said the co. had gone bankrupt and they would like to refund money. The next step would be to probably get your bank account.

They call me several times a day every day. Now they are using my own number to call me as I am calling myself.

Other numbers they have used, besides what I have already listed. are 877-770-8065,845-202-3488,657363-0485

Adriana –

Victim Location 36877

Type of a scam Tech Support

"Support" link popped up on the computer for viruses. Consumer signed up, and later received a call from them offering to refund the money because the license for the business expired. All they needed was a bank number to transfer the money to. Consumer refused, and then they told her to go to the store and get $1500 in gift cards. Scammer locked down their computer until they did so.

Megan –

Victim Location 44134

Type of a scam Tech Support

I received a voicemail from a male stating that I had a computer service agreement in the amount of $299.00 that I agreed to 2 years ago, and that if I didn’t pay it, I would be billed the $299.00. I said I wanted to cancel, but then, the person asked for personal information. He said if I didn’t cancel, that I would be charged. I Know there isn’t anything that needs to be canceled because I never signed up for anything.

Tonya –

Victim Location 70072

Type of a scam Tech Support

Tech support called my phone saying the company had closed and that I have a 300 dollar credit. Then he goes on to tell me that I owe 675dollars then from there told me I owe two more hundred to keep my serves. So they as me to type the numbers on the phone but I type them wrong so he got up set then he said I needed to go to Wal-Mart n get two cards n load 500 each n give him the number so I can pay them then when I look he was trying to run that amount in my checking which is on file.. So I calle d my bank and stop payment but the bank had stop it already.

Craig –

Victim Location 43220

Type of a scam Tech Support

First call, a service I had ordered (which I did not) and a few days later, both from 844-563-5666. A few days later, same message, 855-916-6111. Someone is trying to get my account number and phone number. Sit in front of the computer and call this number 844-520-6222, they will tell me what to do. I have not as yet taken the number off my phone if this is all you need please let me know so I can take the calls off my phone. Mostly the same voice, not native American, middle age woman. I am tired of calls. Also I get calls from Not Available. So I am also not available so I do not answer.

Austin –

Victim Location 83201

Type of a scam Phishing

I am reporting that on 3/27/19 I received 3 calls from the same phone number claiming that I have some kind of computer service and explaining that they are now out of business. They requested that to receive my refund I will need to call them at the same number called. I did not answer or return the call. Instead, I blocked that number. The number was 1-315-314-4129. I still have the recordings if you have any interest. I hope no one gets this call and calls back as it appears to be a scam/phishing kind of call. It was also a robocall. Thank you. –Reporting Party in Idaho

Caroline –

Victim Location 83709

Type of a scam Tech Support

This call came in early am claiming my computer was sending bad messages. My computer crashed 2yrs ago and all I have is a small kindle reader.

Jesus –

Victim Location 85730

Type of a scam Tech Support

These people are scamming as Windows computer techs. They are not. Do not get in arguments or tell them to stop calling. They will wait an hour and call back. They seem to think it’s funny. No matter what you say or reason with them, it will not work. It only encourages them to keep calling back.

Marcus –

Victim Location 43215

Total money lost $10

Type of a scam Tech Support

Rose contacted our office regarding how to access her Yahoo acct. since she was locked out by using a phone number provided. She states in order to get the access she needed she was told to purchase a Google card for $10 and she did. Then call them back at 888-884-1121 to give them the authorization code and she did.

They then asked her security info to log into her acct. She gave them that information. She then called BBB.

Megan –

Victim Location 97520

Type of a scam Credit Cards

I got a pop-up that says I have 6 viruses on my Android and it freezes my Google chrome. It directs you to call either 855 922 0204 or 855 400 0164. A guy answers, always the same guy, and will say [censored] off you b*tch if you point out they’re evil scammers. The website is getsupportwebalert.gahelp-center.php?android (or something close, it’s hard to get the whole thing because it freezes.) .ga is the country of Georgia. According to other accounts it’s a scam that will tell you Verizon or AT&T have something or other for you and they get your bank info.

Jessie –

Victim Location 83404

Type of a scam Tech Support

Received calls stating their is something wrong with my computer

Shanna –

Victim Location 31907

Type of a scam Tech Support

A computer-generated female voice-message was left on our voicemail on Tuesday 1/22/19, saying: "the computer repair service you paid for needs to be refunded, as our business (not named) is being forced to close. To get your refund, call: 844-386-8578." I did not call the number, because I had not paid for computer services, and the call was obviously a scam. The message was suspicious and poor-quality in every way. I Googled the number and found 2 complaints online, describing the same message/scam. I tried reporting it on the FTC website but could not do so because of the government shut down.

Carla –

Victim Location 13760

Type of a scam Tech Support

Received a call from this number wanting me to turn on my computer and type in some keys on the keyboard granting them access to my computer information. Appeared wanting to compromise sensitive information.

Levi –

Victim Location 43502

Type of a scam Tech Support

Received numerous calls. Yesterday 13 calls in 4 hours. They want to access my computer to fix Microsoft, before I use my on-line banking. My bank knows nothing about it. Several website discuss this phone number harassing calls.

Elizabeth –

Victim Location 63670

Type of a scam Tech Support

The first time they contacted me was when I lived in Kennett, Mo they had gotten into my computer or website and had a warning message on the screen that I could not remove so I called the number and it cost me to get them to remove it but of course they were being the good guys. A few months after they called and it cost me another 99 dollars. the next time they called I had already had a reliable security company installed. This time they are telling the ScamPulse.com has told them to refund money to people but the wanted me to let them into my bank info and the man got mad when I refused and wanted to know why I would not allow them access and I told them that I had listened to the warnings about scams, he the got mad but I told him if he wanted to send a refund he could send it by mail then I hung up

Wendy –

Victim Location 57104

Type of a scam Tech Support

Left message stating they were tech support.

Cole –

Victim Location 29829

Type of a scam Tech Support

Received a phone call from Kansas City, KS asking if i remembered reporting computer problems. Immediately hung up. Beware! This is a scam!

Kenneth –

Victim Location 80528

Type of a scam Tech Support

Phone number showed up as phone support for google in tech support search. Called number and they (sounded like India) asked for remote access to PC through logmein, in their process to fix problem with Chrome. They initated logmein and pin was entered. Then they transferred call to another person who became beligerant in not getting further remote access. Hung up on them and closed logmein. Searched this phone number and found it was listed as a scam #.

Maria –

Victim Location 23513

Type of a scam Tech Support

Received a pop-up message on computer screen stating Microsoft Windows Services will be stopped and you will not be able to use your computer…unless you call 855-214-0954. This is a scam do not call the phone number.

Kathleen –

Victim Location 92201

Total money lost $500

Type of a scam Tech Support

A little over a year ago I signed up online for a tech support due to computer issues. I researched the company and it had excellent ratings. I realize during the process this isn’t right. The guy did have a foreign accent with an American name and kept wanting access to my computer. At one point the guy was yelling at me over the phone and being verbally aggressive over the phone. They also kept asking me for other devices in the home, fax machine, computers another email etc. They kept calling me over and over.

Now there calling and wanting to give a refund for past tech support of $400.00. They bring up the BBB wanting them to give back money for computer support & how customers weren’t happy with the services.

Philip –

Victim Location 43207

Type of a scam Tech Support

A woman called and said "We’re going out of business and we want to know if you want your money back, and if you do call 844-378-3444".

Jacqueline –

Victim Location 13027

Type of a scam Tech Support

Claimed i was owed a refund on previous expense for tech help. Did use tech help twice. insisted they take over my computer and I should sign into my bank so they could send me money, then my screen goes black. They send a confirmation of money put in by my printer, still can’t see bank so do not know what is going on. Then it’s they gave me too much money, I have to go get them gift cards to pay them back! Manage to see my accounts to find they just transferred $ from one of my accts to another and never gave me anything.

Extricated my self, removed their softwares put into my computer, disconnect online and leave as such unless i am using it. Did not send them any money!

They can’t get back into my accts as they do not have the password, though I did wire money out to another financial institution just in case.

Marcus –

Victim Location 30324

Type of a scam Tech Support

On Saturday, 6/2/18, I received this voice mail: "does license key please call 855-232-2382. Let me repeat. This is a very important call to notify you that your Microsoft Windows license key has been expired on your computer. So Microsoft Corporation has stopped the Windows Services in your computer. To renew the Microsoft Windows license key please call 855-232-2382. I will repeat 855-232-2382. Thank you."

David –

Type of a scam Tech Support

I used an internet company for computer help a couple of months ago. It charged me almost 300 dollars after saying 49.99. They’ve called me again, and told me they are shutting down and they want to issue me a refund, and I need to be at my computer for them to remove the software they installed or my computer would become locked. The first time they called it was unknown number, second time, they got a local number and called. 1 519 254 2391 I have blocked that number. They are Indian

Nicholas –

Victim Location 63901

Type of a scam Tech Support

This number keeps calling me telling me they are from Microsoft and they want access to my computer. They called me 8 times in one day. I called them to take me off there calling list, and they would use bad language towards me.

Misty –

Type of a scam Tech Support

Call started with a list of numbers (turned out to be part of phone number)- 2175063. Then said it was in regard to security software installed last year, and they see a red flag and see a security breach on it. Said to call 1-866-217-5063.

It was a female automated voice.

I did not call back, so don’t know what would have happened next.

Haley –

Victim Location 54165

Type of a scam Tech Support

Call 1 855-254-5111 to claim your money from windows and apple support. Automated message

Maurice –

Victim Location 54956

Type of a scam Tech Support

I was on my computer when a red pop up appeared telling me do not close or shutdown my computer that a virus had taken over and I must call the number on the screen. I called the number and spoke to Sandra. She wanted control of our computer and passwords and I told her that I would need to get that information from my wife when she got home from work. She asked that I call her back, but I have no intention of doing so.

Carolyn –

Victim Location 29662

Type of a scam Tech Support

Received a phone call from the number and person told me they had received a report that my computer had a virus. Person asked me to turn off my computer and turn it back on and then asked me if I could see the keyboard. He prompted me to reply “yes” then asked me to repeat myself. I’m a bit worried he may be using a recording of myself saying “yes” unauthorized purchases.

Audrey –

Victim Location 73701

Type of a scam Tech Support

blocked my laptop with warning, call tech support to fix. called and they accessed my pc and wanted money to fix. did not give them any money info. has my info been stolen anyway? what to do. i get ssi check on 1st, will they steal this?

Kristopher –

Victim Location 14612

Type of a scam Phishing

A warning left on my Answering Machine. telling me that I have a Computer Problem and not to do any financial transactions on my Computer until I call their Phone Number.

Andre –

Victim Location 14435

Type of a scam Tech Support

I could barley understand what he was saying because he used an Indian accent. I think his name was David and he was calling about my internet SCAM!!!

Ivan –

Victim Location 54703

Type of a scam Tech Support

Person on phone said we were going to be charged $499 for tech support unless we call the following phone number (an 866 number).

I hung up. They called back 3 times at which time I punched 77#, and was disconnected.

Is this a legitimate call? Will we be billed $499 if we do not call that number?

Naomi –

Victim Location 60450

Type of a scam Tech Support

I received a phone call about tech support. I do not even own a computer.

Sandra –

Victim Location 45251

Type of a scam Tech Support

I got a message on my screen saying Microsoft detected someone trying to get your information and call this number +18888284726 or they will block any further access to my account and it would not let me close the message

Sara –

Victim Location 29611

Total money lost $898

Type of a scam Tech Support

I was at home working with my computer. Someone cut in online informing me that my computer signaled his computer that there were some elements not working correctly. I listened as he described what was not functioning well and recommended ways he could fix them. I remained at my computer making changed and doing what he asked me to do. He stated that he was adding an anti-virus function among other things, including ways to make it run faster. Afterwards, he said that the price for 5 years would be about $500 and for lifetime $900. I ended up using my credit card, as he made it sound attractive and beneficial. The next day he called back, asked how it was working, and I told him satisfactorily, although it didn’t seem any different. He next explained that the equipment and adjustments he had sold me were not working and offered to return my money. I asked him to put it back on my credit card and he said that the company could only put it back into my bank account. I continued to stay on the phone and he led me into pulling up all my bank accounts. Suddenly, I realized that the screen was showing all my banking information and I thought he might be planning fraud. I went directly to the bank and explained what had happened and had my accounts frozen and new ones opened. I also took my computer to Office Depot and the man couldn’t justify exactly what had happened, but he did make a few adjustments.

Kristopher –

Victim Location 30012

Total money lost $60

Type of a scam Tech Support

they have taken,they can move my mouse control of my computer ,they are down loading stuff you cant delete,their down loading docments on harddrive.hope i can send this they down loaded a program called anydesk,anti hacker its crazy noe i have to go get them out of my computer which will cost. they see everything I do they are Hackers. they keep erasing everything i write to you now.

Gregory –

Victim Location 14432

Type of a scam Tech Support

the spam call stated he was a tech support that I called him about my computer. I said he had the wrong number. he then stated no I have the right number. I then said yes you have the wrong number. the call ended right after that. 954-925-1187

Julia –

Victim Location 71360

Type of a scam Tech Support

A middle eastern accented man called an elderly relative and said he was calling from our tech support company. He said that they had been receiving information and messages from my PC and asked if we had seen the warnings that we were in danger, and said that since they were our tech support company they could help and needed information from my PC.

Tracy –

Victim Location 93101

Type of a scam Tech Support

I received a call on my cell phone: The person that called had a heavy Indian accent. They said they were calling about my computer. I asked them "what about my computer"? They said to help out with your computer. I told them that is why I have tech’s that help me with that and they hung up on me.

Roger –

Victim Location 24970

Type of a scam Tech Support

Received a message on my computer that my computer was locked and to NOT turn off my computer but to call this number: 1-866-217-8835 for help. When I called the number an individual answered that did not speak good English, so I hung up and called back and received another rep that I could not understand very well. They kept instructing me to put different codes into my computer, which I did. At one point, my McAfee security software said not to proceed, but the tech urged me to say it was OK, which I did. Then my computer instructed me to download something. I asked if this would cost me anything and the tech responded "yes" but couldn’t tell me how much it would cost, so I hung up. Since then – about five days ago – they have called my home telephone several times every day and tell me to call this number – 1-855-792-7928. My daughter called this number and asked for the company name and the individual said "Global Technologies LLC" and became angered when she said she was turning them into the ScamPulse.com and also refused to remove our number from their call list, "since she was turning them in to the ScamPulse.com." This sounds very much like a scam and I hope you can stop them from victimizing anyone else and maybe getting financial assistance from anyone who is unsuspecting.

Rafael –

Victim Location 02919

Total money lost $299

Type of a scam Tech Support

On 5/8/17, I contracted a computer virus when downloading an upgrade to flash player. It was an “Adware” threat, and simultaneously a hacker took over my computer. They said they were tech support and that I needed the following: optimization, remove Trojans, speed up system, smtp settings update, repair drives, install security and popup blocker, and that I needed to buy an “anti hacking kit” (which I did not do). They performed all of this work while I was watching them do it remotely on my laptop screen. But before they did the work, they asked me for a credit card number to pay for “free tech support for 5 years and cover 5 devices at $299”. I was also told I could add more devices at any time. They gave me a toll free number to call if I had any issues and to add devices – 1-844-880-3699. I agreed to the $299 and paid via PayPal so they could not have my credit card number. I have a MacBook and use Safari so I was concerned that I may have been hacked but at the time it all happened so fast I just didn’t respond quickly enough to deny their request and just shut down my computer before I had a chance to digest this fiasco! First time this ever happened to me and lesson learned. Don’t click on anything!

After a few weeks I reported this to my bank because I was concerned I may have been hacked. I didn’t have much information to give them so they could track down the fraud attempt and ultimately credit my credit card account so I directed them to cancel the "fraud" report. I called the hacker’s “billing department” number requesting to cancel their service and get a refund. The man who answered the phone only said hello, no company name, and asked for my customer id number (WH-05-2017-45) and phone number. He said “just wait” and put me on hold. He then said he was not able to pull up the account and asked for my email address. Then asked again for my customer id number. He said just wait and put me on hold again. Then he came back on and said the billing team will call you back in half an hour. They never called me back and I had a very strong feeling they wouldn’t because they have no company name and I believe they are just a bunch of hackers in India.

I contacted Apple and asked if they contracted out to any firms to fix malware issues and was told absolutely not. Apple then proceeded to check my system to ensure it was safe and right now it is. I believe the hackers are in a foreign country but I only ever spoke to one person both times I was in contact with them – 5/8/17 and again on 5/27. The man spoke with a Pakistani Indian accent. I never received his name nor a company name and I asked! On my PayPal account the payee information appears as follows: Recipient – Jayati Dhingra, [email protected]

The $299 charge via PayPal to my credit card has been paid by me. At this point, I really don’t think my bank or anyone else can do anything since there is no other information to go on. I am afraid to call the only other number they provided and that is the number 402-935-7733 that appears on my credit card statement.

I saw a ScamPulse.com report on the news this morning (9/25/17) about scamming and decided to report this to the BBB. Thank you.

Linda –

Victim Location 31030

Type of a scam Tech Support

Tech called and said he was notified by computer that something was going wrong with computer and wanted to take charge which I gave him permission.( should not have). Showed me foreign addresses, I told him he could remove he wanted $10. I told him I would not pay. After I hung up , I could not sign I, I was told he changed the password. To correct this problem I was told they’d have to reenstall operating system which could wipe out photos, and passwords. I am going to try and spend the $100 to fix the problem as I need the use of the computer.

Christopher –

Victim Location 90063

Type of a scam Tech Support

Company called claiming they are getting error messages about my computer. They are saying I am at risk of getting a computer virus, and even after I tell them my computer has been checked, they insist on fixing it. They try to use a legitimate computer screen sharing software to "fix" your computer. They have called me numerous times, using different phone numbers each time. I have told them to stop calling but they do not stop.

Kurt –

Victim Location 32962

Type of a scam Tech Support

They call and say the company is going out of business. They need to remove their software feom your computer and in order to issue a refund they need your checking account information

Kyle –

Victim Location 91351

Type of a scam Tech Support

The scammer called my mobile phone claiming to have identified computer issues and requested that I give him control of my computer. I wasn’t on my computer when he called. My mother identified the caller’s voice when I put him on speaker phone based on her experience with receiving the same type of phone call. He goes by the name of "Sam", has a heavy foreign accent, maybe an indian accent. He called her a couple of months ago, unfortunately she fell for it and gave him access to her computer and he almost had her convinced to wire him $250-$450 via Western Union. She had to close her bank accounts and reopen new ones after both of her banks informed her of suspicious activity. Fortunately for her, the banks caught the activity and froze her accounts.

Marie –

Victim Location 31031

Type of a scam Tech Support

They have called me several times. They say they that there has been a security breach involving my internet IP address. I told them not to call !E anymore, to take my name off the list, I even told them I do not have a computer or tablet, they are still calling. They need to be stopped and this is the only phone number they have been calling from.

Mathew –

Victim Location 14224

Type of a scam Tech Support

Someone called telling me there was malware or viruses on my computer which they didn’t know anything about which computer or where.

Rachel –

Victim Location 14823

Type of a scam Tech Support

These ppl are foreigners calling in the middle of the night, stating that they’ve encountered computer problems on your computer. I’ve asked that they take us off Thier calling list and they state that they’re still going to call & they still do in the middle of the night

Michele –

Victim Location 50023

Type of a scam Tech Support

Shane Williams called me on my cell phone and said that I had errors on my computer and needed to fix them.

Larry –

Victim Location 22030

Type of a scam Tech Support

The person called and said they were with tech support and asked if they should remove my number.

Jonathan –

Victim Location 94553

Type of a scam Tech Support

An ad in the right-hand column of Facebook had a picture of Harrison Ford with the words "R.I.P Harrison Ford 2017".

My wife clicked on the ad and it locked up her web browser with a pop-up window that claimed to be "Microsoft Support" trying to help her fix an alleged spyware or virus they falsely claimed had been detected on her computer.

Wayne –

Victim Location 27604

Type of a scam Phishing

Person says Mrs Lew, there I are 2 people watching everything you do on your computer.

I said which compute for, we have several.

He alluded to an IP address that was being watched.

Hung up, person called again, told him not to call again’

I have had similar calls saying they were Microsoft support and I had a problem with my computer.

Beth –

Victim Location 96786

Type of a scam Tech Support

I got a call that my computer was infected by a virus.  I gave them access and they locked my computer.  I then knew it was a scam.  I will have to go get my computer fixed.

Nicholas –

Victim Location 15234

Type of a scam Tech Support

Call saying they were Microsoft tech support trying to help with updates that weren’t going through. They knew my email address claiming they had emailed to say the call would be coming. No such email is in my inbox. My computer crashed several weeks ago. My fear is that this was the next step to get into my accounts.

Shawn –

Victim Location 96701

Type of a scam Tech Support

I get calls from people saying that my computer has a virus.  I never give out personal information because I know it is a scam. 983-147-6055

Jacob –

Victim Location 37209

Type of a scam Tech Support

Contacted initially by a caller from tel # (925) 123-4567 who said that they were taken over tech support from a company that I worked with last November that did virus protection work but were put out of business by the FTC as they were actually placing malware on computer. Can’t recall the name of the company but they were supposedly part of a conglomerate that included My PC.The caller initially identified himself but when I asked for his name and name of his company as I wanted to contact the FTC, he hung up. This occurred on Monday September 26.This morning (wed) got a call from a company identified as "tech Support" that claimed it had taken over the business from the company as the "BBB" has shut them down for not providing the support promised.I told them about the call on Monday and they checked the number and said it might originate in Russia.I set up an appointment for tonight but grew suspicious of the BBB "shutting" them down.Tried to call this number: 561-429-7388 but it was Majic Jack account with full or no mailbox. Caller at this number was named Dylan, Called local BBB and confirmed that this was not something they did. (note: were suppose to call me back

6 PM Wednesday night and did not).

Charles –

Victim Location 30809

Type of a scam Tech Support

Received call from 310-415-6129 at 12:27 PM on June 6, 2016. The female caller said they had gotten my computer ID. This person had a foreign accent and when I asked what information they had received they started laughing and hung up. I gave them no information. On June 4, 2016, they also called from the same number and left no message so I thought it was probably a scam both times.

Priscilla –

Victim Location 38139

Type of a scam Tech Support

I got a message that a 3rd party website was in my phone. And IOS is blocking me from using the internet. To fix call toll free @ 18663371264

Cristina –

Victim Location 38135

Type of a scam Tech Support

I recd a call at 10:10 AM this morning & I spoke w/a man (had a foreign accent) who stated my computer had spyware/malware and it was corrupted and had to be cleaned out. I told him that AT & T normally does not call so I told the man I was going to check w/AT & T. I called AT & T to verify information; they do not call.

Russell –

Victim Location 72120

Total money lost $600

Type of a scam Tech Support

My 91 year old grandmother told me that she got a popup on her computer claiming her computer had a virus and she was not able to click on anything further until she clicked through the questions on the popups. She said that someone named "VK" contacted her and got her to pay $600 with her VISA card for tech support from them to clean up her computer and for 365 days of service. I am not sure if they contacted her by phone or via the computer. I called them back for her to see about a refund and they said they would only refund $150.00. It was a middle eastern man who answered, who said his name was "TeeJay". "TeeJay" made me send him a confirmation email saying that we agreed upon a $150.00 refund and that the amount would not be disputed any further. I sent the email from her email address as a reply to the receipt they had sent her for the $600.00 charge. I feel like this is not a real company. They downloaded things onto her computer without her knowledge, and I believe they took advantage of her because she is 91 and did not fully understand.

Janelle –

Victim Location 12182

Type of a scam Tech Support

They call and tell me they owe me a refund and the ( tech ) needs to get into my computer to refund my money.He also called here and my room mate was asked if she could accept the refund. He just needed her bank info so he could deposit the $400.00 dollars in her account. Luckily she didn’t do it. This is the phone number their calling from 1-212-650-7149. I hope this helps someone else. Thank you

Ebony –

Victim Location 13439

Type of a scam Tech Support

Middle Eastern accent. He said i was detected to have computer problems. I acted helpless and played along as this is the (at least) 4th call I’ve had. He seemed to get excited when I acted all nervous about having computer problems. He said, "yes, this is an emergency call, turn on your computer !" Wanted me to open my web browser and type in Www.support.me He had me repeat and spell it. A cell phone number came up as : Cell Phone NY 1-516-635-4085. I told the caller to never call me again. I have reported this to the Do Not Call Registry as well.

Ernest –

Victim Location 73044

Type of a scam Tech Support

Person calls saying they are from tech support, and your computer is sending them messages, you need to boot up and hook them up remotely to get the issue fixed. Of course that would open your computer up for all info to be stripped.

They call once or twice a week. Being on the no call list doesn’t matter, you cannot report them as its from a different number everytime.

Craig –

Victim Location 63049

Type of a scam Tech Support

I received two phone calls today from someone claiming to be Tech Support. They said I need to turn my computer on because it has a virus and they will fix it for me. I hung up on them.

Cindy –

Victim Location 49286

Type of a scam Tech Support

These people call all the time. Computer maintenance company. called at 7:00 AM before I was even out of bed.

*69 showed the phone number as 878 559-4877 Calling from Computer technical service in a foreign accent.

Carrie –

Victim Location 83799

Type of a scam Tech Support

Calling from a NJ number 856-325-8925. Claiming to be at Microsoft in California, Scammer try to acces your computer by getting your Mac Address.

I never give out this info. I don’t recommend giving out this info to anyone ever. It’s just like giving them your password.

My Wife has been called twice today and over the last 6 months about 10 more times.

Please be careful.

Richard –

Victim Location 49645

Type of a scam Tech Support

a large white message popped up stating message from pngage and then said that my computer had suspicious activity on it and I needed to call Microsoft tech support at this number 1-855-912-6201. when I called the person that answered was indian sounding said that he could not work on the computer because it was not my computer so he could not fix the problem and hung up on me I tried to call back and he was rude and hung up again I tried a third time and it played music no talking then automatically hung up

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