Vystar Credit Union

Keith –

Victim Location 32225

Total money lost $1,500

Type of a scam Phishing

I first received a text message from my credit union of suspicious activity on my account. The message indicated there was a blocked transaction they wanted to confirm in case of fraud. As this has happened before, I verified it was not my transaction. I immediately received a call that spoofed the credit union’s main contact phone number to appear as if I was receiving a call from said credit union. She requested my user ID to initiate a fraud claim. Though I did not provide her with my password, she was able to access my account and proceeded to initiate a transfer of $1500 using Zelle. She told me they would need to refund me the $ using Zelle. They proceeded to WITHDRAW $1500 from my account. After contacting my bank, it is nearly, if not impossible to get a Zelle transaction reversed. You would be lucky if your bank refunds you as Zelle does not have any type of fraud protection.(904) 543-3123

Joshua –

Victim Location 32097

Type of a scam Credit Cards

Received fraud alert from Vystar Credit Union. Letterhead and address are pixeladed, no signature at the bottom, no web address, and the fraud specialist is M. Sanchez.

Chase –

Victim Location 32210

Type of a scam Phishing

Received a text msg from "Vystar" to call 805-490-5546. I called the number and was told their automated system was down and they needed my cc # to proceed" I didn’t say anything and eventually the call was disconnected. I’m not even a Vystar member.

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