Prompt and efficient, everything easy and straight forward to do online.

Easy and efficient service with a detailed knowledge of what the customer needs.

Great, so easy

They kept me informed and in touch of any issues, step by step guide. Quick response and excellent helpful service

Had to make a change to my policy. Phone was picked up straight away and change was made immediately.

No waiting on phone, resolved my issue efficiently.

Very easy to use and good product

The service was really good & quick once I bought the hoilday insurance got a email really quick with all the information & my insurance policy also phone number & email just incase we need them .

Very attentive, professional and friendly. I rang to provide some details on a recent kidney stone diagnosis I received as well as a period in hospitals for a UTI infection.

Mikhala was very polite and helpful and I will be contacting cedar again once I have a bit more information to pass on.

My call was answered quickly, no hanging on the phone on hold. My query was dealt with quickly and efficiently, and everything I needed to know was clearly explained. Excellent service.

The operator I spoke with was very calm with me, explained the situation to me and helped me to correct my policy. He than walked me threw step by step of what to do next. He was very professional. Thank you for your help. I can now relax and enjoy my holiday.

Very good customer service, spoke to a lovely lady called Dikra as needed to make a health update, all done very quickly, called back when she said she would, very happy. Have not had to make a claim so can’t comment on that.

Adrian was so knowledgeable, friendly and helpful that he made dealing with Cedar Tree so easy!

The agent I spoke was really helpful and polite.

The agent I dealt with offered multiple options and eventually came up with a better solution to my renewal that I would have thought of.

Adrian, was great on replying to my query for change of address & sent me the appropriate link. I did change it but with my internet not being great I was unsure if it had saved. I emailed Adrian to say I had it change & I would check in a week or so to confirm it was saved, the very next morning Adrian had emailed me, he had checked it for me & told me it was saved. He has been very prompt & very helpful with his replies. Thanks Adrian.

Problem free

When I called customer service to ask about the cover provided by my existing policy, I got an immediate, straightforward, direct answer which fully addressed with what I wanted to know.