Middle Bridge Ltd

Frank – Feb 25, 2021

I ordered a dog ramp along time ago, today I got a pretty brush, that I didn’t need!, I’m sending this brush and I hope you put the money back in my pay pal account!

Bonnie – Feb 15, 2021

I have a dog with mobility issues and ordered and paid for a ramp in jan 2021 today 15th Feb I ha e received a grooming comb i dont think so will be claiming back through PayPal i hope how are these people able to continue to rob people

Zachary – Feb 08, 2021

It is my understanding that Middle Bridge is a partner company with Photowatch. I still have not received my items I ordered. I emailed them and get no response. Im not too happy. This website and Photowatch are apparently scams. I guess I learned my lesson but it is sad that they rip innocent people off. Will be reporting this website and Photowatch if I do not receive my items or a refund.

Suzanne – Feb 04, 2021

Ordered two very pretty nightgowns…did not receive what l ordered..one was suppose to be Lantz flannel blue print…it’s short and polyester…the other was waltz length and
Pink…it’s long and maybe cotton? Tried to respond to their email and it’s invalid.
This should not be allowed to happen…why aren’t they banned as a scam?

Marie – Dec 28, 2020

At their site “www.fangeme.com” I bought a “clear mask”, look the pics to see what they promise and what they sent! I contacted them, the answer was a automatic message and I should return the product paying the costs and they offered me 10% discount on another product! And Paypal do nothing!

Renee – Dec 27, 2020

I was tremendously deceived by the seductive ad for “Day of the Dead” dolls.
Between the well-produced ad to cheat and the dolls I received there is a big difference. No packaging in a personalized box, the material is inferior, nothing worth buying as a collector’s item. A lure!
And the company is doing everything to not return the money.
See photos of the ad and the product I received.

Monique – Dec 15, 2020

I stupidly responded to a Facebook Ad that looked all glossy and awesome. I knew as soon as the order was submitted and the confirmation came with a completely different (and inappropriate) name, that I had been scammed. I tried to cancel the order to no avail. When the sport team sweatpants finally arrived SIX WEEKS LATER, the sizing was completely off and they were obviously homemade. I ordered 4 pair and all were grossly small versus the adult large I needed. See photo for expected size (red pants) vs actual (Panthers). There was no invoice, receipt or contact information. The person replying to emails is dismissive and ignores requests. They refuse to refund my money and offered me a 10% discount on my “next order…” AS IF. Their company website has already changed twice since I placed my order, so I don’t know how folks will keep up with the scamming… But if you see these products, STAY AWAY!

Shane – Dec 08, 2020

I ordered a number of dresses and paid over USD 200.00 from ICEONES which is part of Middle Bridge Ltd. The first 2 came and they were disgusting and nothing like the picture of them. So, I sent them back to China by courier which cost me another USD 30.00 but they refused to accept them by DHL and they refuse to give me a refund. I have emailed them 100 times but they ignore my emails.

DO NOT ORDER FROM THIS COMPANY.

HOW DO I SHUT THEM DOWN? What is the legal procedure?

Felicia – Nov 25, 2020

I have just received my order and not what I wanted tried to contact the company but surprise surprise that the email was a disconnected email need to try and get a refund but cant find a email to contact can anyone know how to do it

April – Nov 23, 2020

I ordered pictures through the Photo Diamond Painting branch of this company never realizing that the cheap product was made in China. According to their website I should have received my product within 2 weeks, but it took over 7 weeks to show up. The pictures were dull with no life, not even close to the originals I sent them in spite of their claims about “we want to be able to provide you with high quality products!” On of the pictures even showed the lines from the printer running out of ink. They shipped these pictures in a shipping envelope so there were creases in the pictures. Complaining to them was a waste of time. they offered me a refund of less than $5.00 on a $50.00 order. I would never deal with them again.

Francisco – Nov 10, 2020

I ordered a Christmas projector with video, and received a cheap slide projector. Attempts to email haven’t worked as the email address has been disabled.

Virginia – Nov 07, 2020

I paid for two smart bracelets. Nearly $90 NZ. But I received two absolute rubbish so called smart bands. These smart bracelets were for Christmas presents. Beware these are scammers.

Mark – Nov 06, 2020

Scammer’s email [email protected]

Country China

Type of a scam Counterfeit Product

Initial means of contact Email

I ordered two smart bracelets. I received two absolute rubbish so called wristbands. These smart bracelets were for Christmas presents. The ones advertised and I paid for were not cheap.

Cameron – Nov 05, 2020

Victim Location 43209

Total money lost $141.98

Type of a scam Online Purchase

Order from Middle Bridge Ltd took way to long still not to this day received my order or refund from this business. It’s a advertisement on Facebook. they are not even responding further to my emails after I said I would report them for fraud or false advertising. I just want my money back and I told them. they kept trying to get me to wait longer when the order was already weeks late.

Jermaine – Nov 04, 2020

I ordered The Northern Lights bracelet, necklace and earrings. https://www.bsdexly.com/
Only the bracelet arrived, albeit it’s very pretty, I want the rest of my order.
There has been a slew of emails back and forth with nonsensical and rubbish offers of a 10% refund for items that haven’t arrived ?
I’ll be looking at Companies House and try to work out who owns it and where they live

Sarah – Nov 04, 2020

Even more info from another website linking many other companies (which I did find but Nguyen is no longer “connected”

https://fakewebsitebuster.com/middle-bridge-ltd-scam-network/

Darryl – Nov 04, 2020

Reported to Cambs Trading Standards and as I’ve done a lot of research for them it shouldn’t be too difficult for them

Miranda – Nov 04, 2020

Update Govt Website Companies House which records all UK Ltd Companies
https://find-and-update.company-information.service.gov.uk/company/12374621

MIDDLE BRIDGE LTD Company number 12374621
1010 Cambourne Business Park, Great Cambourne, Cambridge, United Kingdom, CB22 6DP

<span title="https://find-and-update.company-information.service.gov.uk/company/12374621/filing-history
https://find-and-update.company-information.service.gov.uk/company/12374621/fili… />

Incorporation Documents 20/12/2019

https://tinyurl.com/y4dk7sxx

In there is a director who has said that she lives in The UK
Kelly Nhat Hong Nguyen
<span title="https://find-and-update.company-information.service.gov.uk/company/12374621/officers
https://find-and-update.company-information.service.gov.uk/company/12374621/offi… />

A full search on 192.com would need a paid account
https://tinyurl.com/y2u34uv4
But a cursory search gives this information.

2 Results for
Kelly Nhat Hong Nguyen
You may improve your results if you add a location.
1
Kelly Nhat Hong Nguyen
Age Guide: 30-34
Director
Uxbridge, Middlesex, UB11…
View this record
2
Kelly Nhat Hong Nguyen
Age Guide: 30-34
Director
Cambridge, Cambridgeshire, CB23…

Hope this helps and I’ll be sending this all to Cambridgeshire Trading Standards

Nicole – Nov 04, 2020

I ordered a High-end smart bluetooth bracelet,
they sent me a [censored] smart wrisband. The email they gave is not exit and can not get return and refund from no one or anywhere. Please people stay out of these scam. DON’T BUY anything from Facebook online store, Tiktok, and more.. Some one has to do something with these scam rip off people.

Joe – Oct 31, 2020

I have ordered several items from facebook and I never receive what I ordered, but little toys or knock offs of the things I wanted.
Last was three pumpkins with a projector inside so the pumpkins look like they are talking etc. I got three plastic pumpkins you can buy at dollar tree for 99 cents. I paid $45.00 to Ms lillie
Earlier I ordered an ionizer for my pool. Received the smallest chorline holder you and get at walmart for around $6.00 I paid $30.00
I have made numerous orders and they all turn out like the above cases. I got the old
“the post office says they delivered the package”. However they ignore that it was a cheap item I didn’t want. Pay pal seems to ignore the problem and these are all companies from china. I tried the last time because the ad said it was from Compton CA, so thought it was safe. What can I do?

Jasmine – Oct 31, 2020

I had order a Bluetooth bracelet from facebook and they sent me a smart band (your health steward) . Im very unplease with my purchase. I want my money back.
When i had sent an email to Oliver Turner.
And i had ask him about my product and the tracking number . In a day or two i received another tacking number to track my product that i had order . It turn out to be another product that i did not order . And this product came from Facebook ad thay have and im not happy with this outcome of this wrong product that i received today of 10-30-2020 . This is a fraud and i would like my money back. So im gonna resend this product that i received today 10-30-2020 back to where it came from.

Kelsey – Dec 05, 2020

if you paid by paypal. get in touch with them. they will take the case over.

Taylor – Nov 04, 2020

I am in same situation. Can you give me the return address, please?. Thank you. This is a fraud.

Charles – Oct 30, 2020

I ORDER 7 High end Smart Bluetooth Bracelet Smart Wristband.

( they sent me 7 ( censored ) smart Wristband.

Not WHAT I ORDER.

Dominic – Oct 26, 2020

I ordered about US$125 worth of product. It was scheduled to arrive last week…nothing, and the website “tracking” doesn’t work. The 2 email addresses they have on their website are bouncing. When I phone, I receive a “user is off-line” message. I’m going to seek a refund through my credit card company. I found an email for contacting the business council for Cambridgeshire Township and will write to notify them that they have a fraudulent business (apparently) operating within their jurisdiction. This is the contact I found: [email protected]

Gloria –

I ordered items on 7/10/2020 and nothing arrived. order no. PGH63457 and the site says it wasn’t shipped yet and the e-mail addresses they gave do no exist…
there’s no way to contact them!
So bad 🙁

Karl –

I ordered 4 items 3 pair of shoes & 1 hat costing $152.97 USD & got email confirmation with Order # SPR 1889 from Springfl on Sep 16 2020.
It is Oct 20 2020 & nothing received.Whats going on ?

Aaron –

Yo igual no trae el cable de carga pero aparte de esto yo no pedí esto pedí la pulsera USB proyector de teléfono en el brazo quiero mi dinero

Roger –

I got the same trash and want my money back. It doesn’t even have the charger with it. I’m pissed off too.

Brian –

We got the watch and they don’t have any charge cable! I want to get my money back!
please, contact me [email protected]
The order number is DYDJWMF10123

Theodore –

Got a smart watch from them and it won’t keep a charge and after wearing it one day scratches was all over the phone can I get my money back

Cassie –

I ordered a Telescope from a company deservey.com who is owned by Middle bridge LTD. The Telescope cost me $40 Dollars. I received a cheaper Telescope that sells in Amazon for $11 Dollars. Deserves states 100 percent customer satisfaction. After a couple of weeks and multiple emails they said I can get back $5 Dollars. This company is a P.O.S. Scam . When a company sends me a cheaper product that I didn’t order. I want a Refund that they refuse to give. Not even allowed to be returned middle bridge LTD should be held accountable for their mistake and not the customers. I demand a Total Refund. Ron

Shane –

I want my money back!

Timothy –

I can’t get a chance to experience my device because I didn’t receive a charger. Can I please get a charger

Monica –

I ordered 2 high end bracelets they send me 2 smart band your health steward bracelets IAM NOT HAPPY AT ALL WITH THIS BULL[censored] BAD THAT I HAD TO WAIT A MONTH TO RECEIVE THIS [censored] THEY SEND ME TRY TO GET MY MONEY BACK IF THEY DONT SCREW ME.

Nina –

Scammer’s website @ kiiur.com

Country United States

Type of a scam Online Purchase

Initial means of contact Not applicable

En Facebook vi una promocion de venta de un smart watch serie 5 en $19.95 + subtotal $24.99 +shipping $5.99 = total $30.98 y llego un smart bracelet. Llevo 3 dias enviando mensajes a su correo electronico y g mail

Samantha –

El articulo de la promocion es diferente a la promocion eso es conocido como fraude .La compra fue a Kiiur, Los e notification del asunto y e sido inorado.la promocion era un smartwatch 5 y llego smart bracelet

Jill –

He pedido dos relojes de diferentes colores, copias de reloj iPhone. Ni por asomo se asemejan un poco, ni tan sólo físicamente a lo que anuncian. Me mandan los dos del mismo color y ni tan siquiera tienen cargador. Instrucciones en inglés y me intento poner en contacto con ellos y me devuelve el correo su mail. Vamos un desastre. Quiero el reembolso.

Jasmine –

لقد تم شحن طلباتي من شهر تقريبا ولا يوجد اي خبر عن تتبع الشحنه علما بأن اميلكم غير نشط ولا يستقبل اي اميلات ولا يوجد اي وسيلة اتصال بكم لمعرفة مصير الشحنه

My orders have been shipped about a month ago and there is no news about tracking the shipment, noting that your email is inactive and does not receive any emails, and there is no way to contact you to know the fate of the shipment

Joshua –

I I ordered a wristband cell phone you sent me a health Stuart band I’ve been waiting over I’m more for my cell phone and this is what you sent me I do not appreciate the mixed up if you can send me what I want and I want my money back.

Cristina –

This company are selling cheap rubbish fakes and nothing like adverted. I bought 2 watches from them as advertised and they send different watches and refuse to refund me. If you have been caught out please contact me with your story. This company is about to become famous but not in a good way. Email your experiences if this company to [email protected]

Lauren –

I ordered a high-end Bluetooth bracelet

Gerald –

I ordered a High-end smart bluetooth bracelet,
they sent me a [censored] smart wrisband

Spencer –

I also bought and received a watch that is not worth $ 0.01

Adrian –

A long story since 21st July, of which the outcome is: scam + a phishing attempt. Bank and online crime authority informed.

Arthur –

Hola buenas tardes
Bueno mi caso es que pedí y pague por adelantado una pulsera que te proyecta la pantalla del móvil en forma de holograma en el brazo y recibo un simple smartbrand de baja calidad además sin cargador y que por ahora ni enciende me cobraron unos treinta y pico de euros y eso no vale ni 10 a ver si alguien me podría ayudar cómo recuperar mi dinero o que me envíen lo que realmente pedí y pague

Nikki –

Me ha ocurrido igual. Lo acabo de reclamar, a ver que saco en claro, si recibo alguna información la comparto por aquí

Ricky –

Hello,
Forget that u will get anything. if u paid with paypal open case. they will pay for return shipping too. otherwise ask your bank where u paid from.

Brian –

I got the same fake Merrill shoes …no customer care #…they claimed I could get a 2 dollar refund and
I told them they are not worth 2 dollars… Kmart wouldn’t even sell them 🤬

Francisco –

If u got it with PayPal, get your money back from PayPal. They pay for return shipping too otherwise get back to you credit card company. Good luck

Jillian –

This company uses the online site: https://yolucy.com/. I ordered two pairs of Merrell Moab shoes in late July. The first pair came and they are cheap knock offs. Found a troubling report on Facebook by another victim. There are several. https://www.facebook.com/permalink.php?story_fbid=171543864540921&id=10558137780… yolucy ships garbage and rips you off. Off to PayPal to get my money back from this fraud.

Leslie –

Yes. Too many websites to rip-off many more people. that was my first purchase from Facebook ad. I will not ever get anything from Facebook ads. they all are scams.

Jacquelyn –

They did the same thing to me. Ordered Merrill Moabs, received the same DQ (Dollarstore Quality) shoes. How are your negotiations going?

Robert –

Location: USA
Amount: $31.97
Item: Multi functional Circular Saw and Blade

This Cheater Seller Does not want to return my money
This Website Sinmple.com (as from Facebook) is answering not even from their own email but from some gmail account. I left a Complain Already about them Cheating me with my item. after a week they offered me to refund $3 dollar then said my item was not included than offered $4 dollar.
Scammers, Money Grabbers and Cheaters.

Johnathan –

PayPal told me to return the item which I did. Next day they refunded my money also the return shipping cost (17.25) for a 3oz item I returned. They cover it up to 30 dollars

Carla –

I am a YouTuber and I was going to do a review on the product but I got the wrong product and it doesn’t work

Tiffany –

Order three smart watch from Facebook .
They send the wrong watch with no charger . I would like the correct watches I pay for or my money Back .

Allen –

Identique de mon côté (pas de chargeur). Ils m’ont proposé 3$ de remboursement et à force d’insister, 6$. J’ai répondu envoyez-moi le chargeur et depuis plus de réponse. Du coup j’ai balancé la montre à la poubelle (de toute façon ce n’était pas le modèle affiché)

Desiree –

Same here, wrong product and no charger.

Allen –

A mi exactamente el mismo caso estoy con usted
Si por favor me puede decir si lo pudo solucionar y si es el caso de qué manera lo hizo le estaría muy agradecido

Colleen –

I ordered a smart watch form Facebook. Sparked my interest, so I sent for it. What I got was the crap watch I have four of. That is not the watch that was advertised. If I could return all four I will. Can you please send me the address where I can send them. Also if you can send me the one I ordered would be nice.
Thank you.

Amber –

[email protected]

It’s already 2 months without getting any refund from whoever this [censored].

He emailed me, “go check your account by yourself”

very unprofessional.

Gabriel –

Bruce Legg 9/19/20 [email protected] sent me a smart band which does not have a charger or a phone # to call them and they got me also [email protected] 518-747-5078 please help

Jake –

Location USA
Total $31.97

To all readers
from Facebook add i ordered Multifunctional circular saw and blade – 6 Pieces Set × 1 $24.99 with shipping Total $31.97
and they sent me some blades that i could get from a 99 cent store for 1 dollar. take a look at picture.
They do not respond to emails. I have no hope they will ever respond to me.
Need to get my money back.
A complete Fraudster company. Facebook should shut them down. but looks like they make money from them that is why they will cheat and defraud more people till they change their name or come up with another website
Stay away

Jeremiah –

Same here. So [censored] pissed at them and myself.

Juan –

Ordered an item through their Pnooty.com site, paid expedited shipping! Have not received tracking number or item! I can’t understand how Facebook can legally post these SCAM sites! I have sent them numerous messages, but of course am not receiving any responses back!

Order ID:QUW02179
Order time:2020-08-16 10:25:26
Shipment Status: Awaiting Shipment Payment
Status: Paid

Order Details: Total Amount: 54.14 USD
Product Amount:32.14 USD
Discount 0.00 USD Discount Code: 0.00 USD
Shipping Cost: 22.00 USD
TAX 0.00 USD

Michael –

I ordered the watch in the last picture and I received that garbage in the two pictures.

Mathew –

I ordered that watch … and received the same piece of crap you did.
After numerous emails back and forth and realizing it was futile, I opted for the meager $9.00 refund they offered after they started at $6.00…
…still waiting for adjustment to my account

Brittany –

Oh my experience I think this should be in jail for selling a “simple

Frank –

They sent me a damaged chair and I cant even email them about it because the email isn’t founds anymore

George –

Thanks to all be honest reports I was going to order from this company but when I see all the complaints it’s just as well that I don’t send any money to them for any products. To be honest things that are not made in the United States of America are not made of good quality America is the only nation in the world that has a high standard for quality.

Katrina –

I ordered the smart watch it has no memory card it’s cheap they should be arrested for cheating people out of their hard earned income Face Book you need to check these cons before allowing them to sell crap.

Shanna –

How do i get my sim card

Hilary –

I ordered a traxxas m41 40 inch catamaran RC racing boat and they sent me a little 12 inch piece of [censored] toy for 2 year olds I want my money back this not what I ordered I’m going to my lawyer and they will pay

Nikki –

I got my smart watch today agosto 29 But is not what they promise in Facebook they show you want thing and you get sheep products a smart watch that cost $5 dollars in the 99 cent store what a scan don’t waist your money whit this crocks

Whitney –

Rc boat is not complete

Raymond –

Scammer’s email [email protected]

Country United States

Type of a scam Advance Fee Loan

Initial means of contact Not applicable

Boat is not complete,and not the boat that was advertised missing charger and battery no antenna for remote

Ann –

I ordered a remote control boat it was incomplete no battery charger or battery no antenna for remote no instructions just awful would like to get my money back,and it’s not the boat that they advertised what can i do about this?

Reginald –

The product we ordered was not shipped to us they sent us the wrong thing I want my money back or I am hiring a lawyer I ordered a super rock ray 1/6 scale and I was sent a sheep peace of crap toy for a baby my this was my wife’s birthday gift and I waited for a month and a half for it and she was so upset and crying because of this I will never use this web site ever again I have all the information that was supposed to be coming to use and this is not cutting it

Anna –

same as all the others, scammed with the ‘[email protected] offer

Nina –

I orderd a Item 3 months back and I never recieved any confermation and they will not anwser any of my email or anything else and face book lets this stuff go on all the time

Cristina –

I answered a Facebook ad for a plunge saw with an extra set of blades and sent payment of $30 in mid June. After many inquiries I received the set of extra blades retailing for$2.99 but no saw. After several more inquiries I was offered a refund of $3 and told to keep the blades. After a threat to contact the postal service they upped their offer to refund $4. This company is a total scam outfit. They’ll take your money and not deliver the merchandise ordered. They offer refunds for far less than they cheated you out of. Stay away, these people are a poison apple. CROOKS.

Latasha –

After seen the advertising on facebook,I ordered Versatile western boot – Natural Calf / 8.5 / EE-Wide and pay on August,20,2020 over paypal 53,-USD.Because missing delivery time,I asked my money back.Silly answers,no apologies.Thieves,fraud company.

Marcus –

I got mine too i ordered 3 smart watch with earphone and i am.very disappointed because.the item its different from my ordered.. now i sent an email until now no ones answer my mail.. the 1st photo its what i ordered and the 2nd photo i received the items.

Craig –

I got the wrong product and it doesn’t work

Laura –

Hello
I ordered a citizen eco drive watch, order# WW9525007240852.What I received was a Curren watch which is not even near the quality of a Citizen watch. Since this is not what i orginaIly ordered and not even close to the quality of the watch i ordered i want my money refunded as soon as possible.

Jerry Powell
[email protected]

Ramon –

I ordered 6 shirts on June 6th. Have not received order or even a tracking number. I’ve sent 6 emails asking for at least an idea when I’ll receive them and I’ve never received a response. I don’t know how to proceed, help obviously I’ve been ripped off🤬

Karen –

I buy a high tech watch with wireless earphone in it, turn out it comes individually (two product) . And the watch can’t even switch on.

Janet –

I ordered Merrell Hiking Shoe through an internet site that they own (yolucy.com) – I don’t know what I received but it was not what I ordered. I’m not sure that what I received could even be considered a sneaker – it’s more like a flip-flop with a cheap generic covering that “resembled” a sneaker. I don’t know what insignia “DQ” means but there is no mention of Merrell on or in shoe . The seller’s website no longer is offering this so can’t be viewed (atleast by me).
I disputed this transaction thru PayPal and apparently lost because the owner of yolucy (NORFARZILA BINTI ABU BAKAR) advised PayPal that he would give refund if I returned product back to them. Well…, it would cost me atleast half of what I paid for these flip-flops to ship back to China (and hope they don’t get “lost” in transit). This is how scam company’s work and how they screw you… They know that your time is money and at some point, you will cut your losses and let them win.

Brett –

If you have time, post them back. PayPal refunds your postage (upto £15 GBP) and at least PayPal are aware there is a problem.

Kari –

I also ordered the smart watch.4 of them for $71 and received 4 fit bits that you can buy at foodmaxx for $4. Came with no paper with ordering number to return. Facebook should not let people sell stuff on there sight. I ordered a RC aircraft that was non breakable and never received it. Ordered it on august 3 2020. There [email protected] I know now its all a scam.

Nathaniel –

Ordered dresses via azriya.com and they took my cash but until now no delivery , no replay to any off emails so i will take this further – inhuman scam

Roberto –

I got an item but it’s not the one I ordered it was broke I want to return it so I take it that this [email protected] is not real.

Andres –

Ordered a pair of solar garden lamps unfortunately what turned up was a much smaller lamp than advertised and guess what they do not work

Alberto –

Total scam do not use.

Kristina –

I ordered smart watch, but the thing that came is cheap, tacky and plastic looking not like advert. Very difficult to use. Unusual that there is no return address only weird email [email protected] I want a refund. Is there any help available?

Dylan –

I email than to ask my refund .they keep holding me .they say to save the time and postage fees ,they only refund $3.

Glenn –

Major scam, taken for $40.00. Supposed to be a Designer looking watch, isn’t worth 2 dollars. DESPICABLE scam

Patrick –

Like to return wacth, this is not what i ordered/ order no.YEL1850. can you help me?
[email protected]

Monica –

Moreover you got me for $39.99 would like my Money back please!

Deanna –

Bought some wireless earphones from nistar.com. There was a card included with that weird Gmail. Checked it out on the Internet and it took me to this website where the people also were scamed! Wrote an email to that weird gmail, then to the website (nistar.com) one (which is not even real!) And now I’m here. I have no idea what to do now! It’s such a fraud! So devastating, because it seems I lost 50 euros!

Juan –

Wow never seen a scam as bad as this was meant to be a watch with a projector built in it’s cheap and tatty.

Jeffery –

I brought a smart watch and it only stay charged for about 5hours. I am not really happy so what can I do now about getting my money back

Rachel –

I no think you will your money back cause I try to email customers service ,they keep holding no want to refund the money ,they only refund me $3.

Natasha –

I ordered a DOT approved predator motorcycle helmet and they sent me a Halloween mask and it wasn’t even the right design I picked 39.99 wasted. They list about 25 diff helmets and explain they are full face and protects your head, if i wear this and crash its guaranteed death.

Heidi –

I ordered a Citizen Eco watch for $44.00…I did receive a watch…called “Reward”…not Citizen and certainly not Eco…tried the returns website…and guess what?…it doesn’t exist!…while I was on the advertising site I saw people every ten seconds or so ordering so call Citizen watches too…unless that was fake too…the non-existent returns site was [email protected] senders return address was…Ideal Intel. Unit 10. Britannia Industrial Estate. Poyle Road.Coinbrook. Slough.SL3 OBH…if you see a stand alone advert for a Citizen Eco drive for 40 odd dollars or 30 odd pounds please dont buy…its a scam…Steve Daly

Robyn –

Ordered a luxury camping chair, biggest waste of money. no one can sit in the chair without it collapsing. the material was torn, the supports are not strong enough to even take a 8 year old child. It states it can be used on any surface.
Tried to get money back and paid via Paypal, they have said no.

Hilary –

Victim Location 66604

Total money lost $50

Type of a scam Online Purchase

They sent me a look alike cheap version of what their website clearly advertises, a Merrell Moab 2. I emailed them back and told them I’m reporting this matter to the Better Business Bureau and that their company is a fraud.

Juan –

Counterfeit goods from China.
I order a pair of trainers (AIR MAX 97 PINK) from what I thought was a uk company (lessordinary.org.uk). Payment was taken straight away via debit card by a company called (cntobe.com) linked to a stansted account. I am now in the procedure of dealing with this with trading standards. They should be shut down!

Lee –

I ordered 4 items from Chicnewin in May. Finally received 1 item over 2 months later! Still waiting for 3 other items. I’ve sent numerous emails and never received an answer. I haven’t received my money back, either! Horrible service and NO customer service!

Cassie –

I ordered an automatic haur curler n recieved a cheap plastic manual hair curler n the email doesnt exist.. Not happy at all

Hilary –

This [censored] is bogus…i ordered some face trimmers and they look like some dollar tree [censored] and the website to return is not a website what the [censored]

Mallory –

Most of the adverts on social media are scammers, unfortunately most are of Chinese origin, sites like Facebook should be held responsible for accepting these scammers

Marco –

I ordered a dot certified helmet and received a piece of plastic junk its not even a full face helmet as they advertised. So I guess it is live and learn when buy something from a UK company when the products they are selling come from china. big rip off. This thing they sent doesn’t even look like the picture they have on there web site.

Joel –

I ordered 3 items of clothing back in May. Each one did arrive separately: 2 of the items i ordered were of the right style but the wrong color, very undesirable and the third which arrived today was completely different from what I ordered. There is not a phone number to call yet an email from Ladyoho which I have written to many times with no response back. I looked up their “parent company” and it was Middle Bridge Ltd. , of course no way to contact them.

I want my money back, I live in the US. How should I go about retrieving my money. I paid with PayPal. Thank You!

Amber –

You can file a complaint with Action Fraud UK – https://www.actionfraud.police.uk/
I sent my complaint to them and I have also contacted my bank to block the transaction.

Mario –

They advertised Merrell shoes. Bought them. Cheap and nasty Chinese “DQ” shoes supplied. They refused to credit in full. SCAM

Jeremiah –

Me too sadly. Not Merrell MOABs, but DQ fakes. Company looked so legit trading out of Cambourne, England. Advertised on Facebook Marketplace. Don’t be fooled! Massive scam from China. Even confirmation email bears no description of purchased product. Please be warned!

Daisy –

The same happened to me I purchased 3 items from them, Merrell Moab II shoes, Wading Shoes and a dress for my partner…Upon unwrapping the parcel, none of the items were what I ordered, wrong item DQ shoes, wrong sizes and wrong colours…I was offered $3.00 in compensation, so I didn’t have to return the item. PayPal informed and the Police were informed of the fraud and scam.

Nina –

I placed an order two weeks ago and never received a confirmation number nor an email referencing the order that I placed. What professional business does not list contact information besides an email to question about the status of the order that was placed. There was no reply to the email that I sent numerous times. I purchased the item from an advertisement on facebook. All of this points to the company running scams on people and with no way to contact anyone in reference to your order you have placed. If there is way to report this company I definitely will.

Naomi –

Company Name: Middle Bridge Ltd
Company Address: 1010 Cambourne Business Park, Great Cambourne, Cambridge, CB22 6DP, United Kingdom

Email: [email protected]
They are passing off their poor quality fake product with Merrell (a brand of hiking shoes)
This is misrepresentation because:

1. Represented on Facebook ad as Merrell – “Merrell 50% off”
2. On ad “Moab 2” – a Merrell product name
3. See photos of their web-site – the products are called “Moab 2”
– See badge on tongue – “M” Merrell (Pic “Merrell1”)
– See sole : green insert – it’s a Merrell sole – the sole on fake product is all black
– See weight on pic. (“Merrell3”) of their web-site : They say their shoes weigh “1lb 15oz” – this is the weight of a real Merrell pair of Moab.
– Their shoes are only 14.6oz
4. Pic “Merrell4” shows how the misrepresentation works – they mix photos of the real with the fake products.

I’ve reported them to Paypal.

Luis –

Also, a simple search on Google for this postcode returns all their scam businesses.
I purchased a “smartwatch” from a Facebook add with 2 incorporated bluetooth headsets. What I got was an ordinary fitness band with a cheap immitation of a single earphone, immitating the Apple Air pods.
I have also contacted the UK Trading authorities and got a template from their website to start legal action for fraudulent sale. They just refuse to refund me, as they replied by email that I need to send their product to China although the “return to address” from their parcel was a UK address. I used tracked and signed Postal services and I have all the evidence they made illegal money.

Kyle –

If you lookup the postcode on Google Maps, this is a false one.
The correct one is CB23 6DP for that street. Complain to UK authorities. I did this.
https://www.actionfraud.police.uk/

Alan –

I bought some tekkies from them in March and still got nothing.
The email on the order just keeps on coming back it doesn’t exist.

Order summary
Hot Sale Pretty Womne Running Shoes × 1
Jade-Gray / 7.5
$56.99

Subtotal
$56.99
Shipping
$0.00
Taxes
$0.00
Total
$56.99 USD

Samuel –

Yes, they are a huge scam! I bought a [censored]ty thing from one of the multiple businesses registered under this scam company. The website www.renoen.com is a massive scam! If you search their postcode on Google Maps it doesn’t exist! CB22 6DP is a fake GB postcode, but if you search this postcode on Google you can find all Middle Bridge Ltd’s scam websites! Never buy from Facebook adds. They are misleading and Facebook is not taking scam reports seriously either. All my Facebook adds settings were turned offwhen I clicked on that add. However, Facebook’s adds policy apparently justifies the adds you see in your feed based on your “Interests”. So, careful on what you hit “Like” when you go on certain Facebook pages! They can lead you to a scam add. I bought a product that looked like a genuine smartwatch with incorporated bluetooth headsets, I checked the unpacking videos posted by various Youtubers, so I thought I did the right things before clicking on “Buy”. When I received the product I discovered it was an ordinary cheap fitness band and separately I got a cheap copy of something that was supposed to look like the Apple air pods. The website’s contact email address was [email protected], but all the replies are sent by dubious Gmail users like “[email protected]” or “[email protected]“. I reported the transaction to my bank, returned the product nd I am waiting for my case to be solved by UK Trading Standards, too.

Austin –

This company has ripped me off for $80! I’m pissed, I want my money or the clothes. I’ve sent several emails with no response. My order number is: IN5481JBL if that helps any. The photos below show my confirmation and original order. PLEASE HELP!

Roberto –

Contact https://www.actionfraud.police.uk/ and file a complaint

Brad –

I ordered may 2020 and sent several emails and no response no clothes…they ripped me off 107.00 dollars…I want my money back or clothes…my phone number is 618 670 5298 thankyou I guess I will report this to my credit card company and get my money back!

Brent –

File a complaint on https://www.actionfraud.police.uk/

Teresa –

I ordered a pair of Merrell Moab 2 hiking shoes on June 21 from a Facebook ad, and the shoes arrived July 31 in Philadelphia – but they were knockoffs, with a “DQ” label, and so inferior that they broke when I tried to lace them. (the fabric sleeve that you feed the lace through detached from the top of the shoe.) They were $49. I am in conversation with Paypal, Facebook and the company. A very nice person called Mandy wrote last night to say she was looking into the complaint. I sent a photo of the alleged Merrell.

Nicolas –

Victim Location 47401

Total money lost $46.99

Type of a scam Counterfeit Product

1. The product does not remotely resemble the product advertised on the website – https://camewins.com/products/little-karen-reborn-baby-doll

2. The product description and the product received are not the same. The items listed below are the discrepancies.

Details about this baby:

There is NOT a Scent: soft baby powder scent, the scent of the baby comes from the silicone vinyl material, non-toxic and eco-friendly

Baby girl will NOT come home to you with the following:

A pink compact baby’s bottle

A pink magnetic pacifier

A birth card

3. The company does not honor the return policy and will only offer to refund 20% unless you are willing to ship the item back to China, which they warn you is laborious and costly.

Cory –

I ordered a purse on July 15, 2020, I have not received it. I wrote them an email. Their response was that because of COVID-19, things were slow. They also said that my order was on the way. This company goes by several names: Charmmee, Chicpallette, Chicnewin, and Luckyper. They are using the parent company of Middle Bridge Ltd. They are using an address of 1010 Cambourne Business Park, Great Cambourne, Cambridge CB22 6DP. They do not have a phone. I did some research and found that I can send an email to [email protected] to report this fraud. The National Crime Agency in London takes care of fraud that comes that side of the Atlantic Ocean. I suggest you use the email that I included to send your own complaint.

Carly –

I ordered to lounge chairs for about 65.00 each in May 2020. Two months later still have not recieved my order. I have sent several emails, they are always very apologetic but have been no help in tracking my order. No phone number to call. Do not order from this company!

Janet –

I ordered 2 pair of Sandals advertised as Vionics (Bella and Tide) through a Charmmee ad on social media. Charmmee is affiliated with Middlebridge Ltd. Charmmee indicated their product and order was USA. It took nearly 2 months to get my shoes, while demanding status of my order near daily. I had to email, as they had no telephone number listed when I back tracked to contact them. The Shoes arrived in a plastic bag, were made in China, very poorly made, and NOT Vionics. Now I only order through Amazon, or know for sure the credibility of the business. I also seek USA made products in/shipped from the USA.

Julia –

I ordered a queen size cooling blanket. After quite some time, I finally received a blanket. It is the size of a baby blanket, it smells horrible and it has blood stains and burn marks on it! Of course, no phone number to call. This is ridiculous! Don’t order from Chicpallette!

Kristen –

I have been scammed by these overseas companies too many times. They copy pictures from magazine and send crap! Buyer beware. Look up company. This needs to stop. They are laughing all the way to the bank

Spencer –

Same…I ordered under the company name Chicnewin from and as on Facebook June 20. Still says paid, order unfulfilled. There policy says if it hasn’t shipped “just call and cancel for a full refund”…but low and behold–no phone number ANYWHERE. They are a subsidiary of Middle Bridge LTD, UK and operated under MULTIPLE company names all of which are fronts. I sent them an email and told them I reported them 🙄🙄 like they care I’m sure, which I did to the fraud unit of the FBI (of course, I don’t know if they have any jurisdiction, but feel like they should as they are operating in the US. I also reported them to Facebook and have not seen and ad for that particular company since, but have seen the items I ordered under different company names and feel certain they are affiliated. Lastly, I reported it to my bank, had to fill out a fraudulent charge report and my money will be refunded by my bank, who will then pursue action against the company. So, if we all do the same and make enough noise…sooner or later they will either get caught or be forced to rethink their scam. Rest assured, next time I’ll check the reviews BEFORE ordering, cause you guys could’ve saved me a lot of stress. Sadly, I REALLY wanted that dress LOL

Chelsea –

I’m reporting to my bank also I no what your feeling I wanted the dress I ordered lol!

Christopher –

I purchased a (Wireless Keyboard & Mouse Combo) on 7/7/2020. I have not gotten any confirmation email or shipping info. The amount was already deducted the same day and now I’m wondering what’s going on with my order. Can someone please help? Email provided not deliverable. [email protected]

Amanda –

Report them to the Better Business Bureau. I would also post on Facebook that they are a scam company and to not order from them. You could report them to the FBI as another customer did. Make sure you put as much information as you can. There is an email address at the very bottom. You have to click on contact us. Make sure you email them and then keep all correspondence you receive from them. Also contact your bank and report a fraudulent charge.

Latoya –

I ordered 2 pair of jeans on June 18, 2020. Haven’t received them yet I cant contact them and I cant get my money back! I never even got a email confirmation!

Philip –

I have ordered 2 Edition 2 TB Pen Drive over two months ago and have not received he item. I’ve sent several messages and was returned as email address was not valid.
This is a scam and no one should order from them. Terrible.

Sandra –

Ordered Merrill Moab 2 walking shoes for 55 dollars received a pair of shoes that definitely were not Merrill didn’t even try to make them look like Merrill by using a Merrill logo and shoes were half the weight they should be, contacted seller who offered 10 % refund stating “commodity costs, promotion costs, and store maintenance costs means their profits are very low and their profits are ver low so it is hard to be perfect”, so does this mean they have the right to send you an inferior product you did not order !

This company should be shut down.

Johnny –

I ordered 3 Brahmin purses for a total of 85.00 plus they have not been received yet!

Samuel –

Ordered a remote control airplane and got a small cast toy jet. They using several different addresses and company names to run this scam. Suck a dick zucc should pay is for this [censored] since he’s running the ads 🖕

Allen –

I ordered an NRL rugby shirt a few weeks ago. No response whatsoever and the people who took my money are these. DO NOT HAVE ANYTHING TO DO WITH THIS COMPANY, HOW DO THEY GET AWAY WITH THIS COMPLETE SCAM!

Victoria –

Just to update all that I received my purchase today.
However, it would be nice to get some correspondents and an update on your order. Customer service needs to improve.
Regards
Pete

Melody –

I ORDERED 29th APRIL – ALMOST 3 MONTHS LATER AND A WHOLE THREAD OF EMAILS AND STILL NOTHING. For the past 6 weeks I have now been asking for a refund and keep being told just wait a few more days. HORRIBLE SCAM OF A ‘COMPANY’ AND I AM ESCALATING THIS OUT OF PRINCIPLE!

Amy –

I ordered a pair of Birkenstock’s on May20 with delivery estimated 28 days have not received I have sent several emails to sweetbeaut and have had no response. Their website says they are so happy to hear from you and look forward to helping you. No response at all I want a refund.

Bonnie –

I ordered a pair of “Roots” sandals and a “Roots zip up hoody from Rootsoneline.shop (their spelling) through Facebook.. Total money spent $54.00 canadian. I received my order yesterday. I received a cheap pair of sunglasses. I have contacted their e-mail address supplied on the confirmation e-mail with no reply. Their website is now not accessible. Middle Bridge Ltd was listed as management company originally. I guess I have kissed my money goodbye. Unfortunately I didn’t realize it was a “knock off” site until after my order was processed. I have learned my lesson and will do more research the next time.

Kristi –

Ordered a pair of Merrills hiking shoes and when I didn’t get an email receipt became very suspicious. ‘Contact Us’ email address is a gmail address – come on, must be a fake. It’s time Facebook and others took responsibility for these scams/fake websites. Got me once, but NEVER again!

Nicolas –

You haven’t missed anything we received ours but they are not Merrill asked for full refund and they have offered 10% refund !

Kathleen –

We received ours but they are not Merrill asked for refund and they offered 10% refund because they work on a very low profit, they #hould be shut down

Scott –

They are definitely fraud. I ordered a watch for $ 60 3 months before. After almost 25 mails they have gone quiet. Do not deal with them. Legal action should be taken against them, I ordered noting a UK address but it appears they are out of China.

Edward –

Clothing was ordered 5/25/2020. Paid for super shipping, was promised an email with shipping information and as of today I haven’t heard a word. They were quick to take my money! I have sent 2 different email inquiries regarding my order, with no response. Order number IN3865JBL. I want My order or a refund. This was ordered from a Facebook advertisement and spent $48.97.

Gary –

I ordered the H.D. Night vision binocular camera on 7/2/20. My Visa card was charged but I have not received my H.D. night vision binocular camera yet plus I have not received a tracking number yet. You can send me a Email at [email protected] or call me at [protected]-205-6508

Alexandra –

Ordered Brikenstock sandals on June 15, 2020 and they got my money but can not get my shoes. I think they are a scam, don’t order from them you will lose your money. I have tried to contact them and they keep saying they are in transit, but I never get them. I have reported them to Better Business Bureau but don’t know yet. They need to be put in jail for robbing people.

Ashlee –

https://uk.trustpilot.com/review/rompsun.co.uk?stars=1
If you take your money back from them please advice me how to do it, Thank you guys.

Lacey –

I thought I ordered 2 pairs Birkenstock Arizona suede soft-footbed sandals from Nagatrack through a facebook ad, but got totally cheap fakes! These folks are total frauds!

April –

Middle bridge Ltd is fakeeee no one is replaying.. I ordered two months ago with no respond from Niclomi! Who else is like me out there! 😭 just one contact which an email with no one responding back! They took all of my money shame on them

Haley –

on 05 14 2020 i order one kitchen oil proof stick for $24.98 and waiting for the delivery or for my money back

Bridget –

Saw an ad on Facebook Merrill hiking boots 50% off last day. The seller’s website seemed real as they had https and secure lock symbol in url. However, these scammers are very sophisticated and try to look as real as possible to take money from people. They are dangerous criminals that know what they’re doing. Don’t fall for it like I did. First give away is the website name. elivelike.com is the website I bought the boots off of. It’s weird and there’s sloppy text on one of their pages. They don’t provide any contact info besides [email protected] which they don’t respond to. Their address is in Cambridge, UK but they have Asian names and I heard some of their products are knockoffs from China. Their website url has only been in use for about 6 months which means they probably were using a different one before to scam people before they had to change it. THIS IS A SCAM, DONT TRUST THEM.

Laura –

They sent us cheap light weight Chinese rubbish didn’t even bother to make them look like Merrill

Tara –

This company is only a scam. They will react to email until you try to email them for an return address. Now all of a sudden no one wants to respond to my email. I would highly recommend not doing business with “LOBBCAT SHOES”.
They are affiliated with Middle Bridge Ltd.

Alexandra –

Victim Location 89431

Total money lost $55.98

Type of a scam Online Purchase

I saw Merrill hiking boots advertised as 50% off last day on a Facebook friend’s page. When I clicked on the boots, the website seemed real as the url even had https and the secure lock symbol. While buying the boots I used my debit card to pay which only took maybe 5 mins. They asked for my billing and shipping address and my payment info, again normal. After buying the boots, I received a confirmation email with my order number and they said they would email me when the boots have shipped. Here I am 5 days later June 30, 2020 and I haven’t received any other emails from them. I emailed them back at the same provided email on their website and the sender I got the confirmation email from and haven’t gotten a response. I researched the website name and company name provided on their websites contact us info and found that the website elivelike.com was created on 12/23/2019. I found other complaints about the web engine Shopify but none with the website I was scammed by. When I searced Middle Bridge Ltd (the "company" name on the website) a profile comes up on this website https://suite.endole.co.uk/insight/company/12374621-middle-bridge-ltd with 2 listed names of it’s directors which look like they are of Asian background. These scammers have become really sophisticated and make themselves look as real as possible but in the end they are criminals that are happy to take as much money from you as they can. These specific scammers that took my money must be prosecuted to the fullest extent of the law, they are some of the worst and most dangerous criminals. I hope nobody else falls for this scam.

Manuel –

Meecofe is advertising keychains and knickknacks on FaceBook- I ordered one and only found out later that they have no phone number and that email doe not work. They also are listed under MiddleBridge Ltd in UK. it was $30 scam.

Jeremy –

Ordered June 1 2020 nothing receivedOrder #IN 4552JBL I have emailed the contact X3 with no answer!,

Brandon –

I ordered a pair of shoes for $79 at lobbcat.com on Facebook on April 12th, 2020′ as of now (June 23rd) they have not arrived and i don’t think ever will. They keep giving me excuses. They do not have a phone number just an e-mail address and they only respond what ever the f… %[email protected] they want… Should I sue Facebook for letting these companies get away with this?

Francisco –

I ordered some birkenstock sandals from a page on Facebook . All looked legit till I realised ordered wrong size . The site was named shein who I have used before but it was spelt shein shoping which made me suspicious . Sent 4 emails no reply last one I sent I asked if it was a scam . I received a very poorly worded email saying order had been changed . Now when I’ve looked into invoice the address and name of the company have changed . It was registered to an address in Paris along with another list of what now looks like bogus company’s . The new name
is now middle bridge Ltd

Darrell –

This company is advertising Christian Louboutin shoes at $138 USD. There is something incredibly sinister about this. It must be a scam. Located off Facebook at http://m.cmoboy.com

Jill –

Victim Location 40383

Total money lost $136.80

Type of a scam Online Purchase

I saw Globerain’s ad on Snapchat and decided to check it out. I saw some really cool chairs with a super good deal and decided to purchase them. After I purchased the chairs I decided to look the company up and Google said that Globerain had only been a company for 4 months and didn’t really have too much information on them. Globerain had an Instagram that was in Bulgarian with only 1 picture on it and a facebook with no reviews on it. The icon for the Globerain facebook was different than the one on the website but it was the same as another Google result that said Globerain on it. I clicked it, it said they sold board games and were based out of Hong Kong. I checked the address of that company and it was the same as address as several other companies. I started getting nervous that this wasn’t a real company and I immediately emailed Globerain and said I wanted to cancel my order when Globerain emailed me back it was 4 am. When I emailed Globerain back after they emailed me I got an email saying the email for Globerain didn’t exists and wasn’t a legit email address. I know it isn’t a legit company now and discourage anyone else from purchasing products from them. Globerain will just take your money and run!

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