Victim Location 24426
Type of a scam Tech Support
they called said i owe 499.85 for maintenance services on computer have not had any services from them they trying to collect money for a service they never provided its a scam needs stopped
Victim Location 49335
Type of a scam Tech Support
I received a call from V-Tech solutions stating that I owe $399.40 for an order I allegedly place. I have 48 hours after this notification on February 18 @ 1:48 p.m. to call 776-687-5476 to cancel. I am not going to call because I don’t trust this. Will I really be charged if I Ido nothing?
Received a voicemail from a robot saying will charge $299 for covet antivirus and if I don’t cancel this within 48 hours I will be charged. We do not have their software and they do not have our information.
I received a possible spam call, did not answer and received this VM.
“24 hours you will see a charge from the tech solution if you want to cancel this subscription and want to refund then please call on this number 1-925-529-3662 cancellation should be done within the 48 hours upon receiving this confirmation call thank you this is Shelby Thomas customer relationship manager…”
I called back and was told I would have to be in front of my computer to provide my computer ID information when I told him that I didn’t know what account this was or which computer I would have to login from he told me all computers. When I asked him from for a timeframe of this account being initiated he was frustrated and told me that I needed to call back when I’m in front of my computer and hung up on me when I called back two more times I received the voicemail and no answer.
Victim Location 24121
Type of a scam Tech Support
These people called and left s voicemail and when i called them back they never answered with the business name. When i asked how they got my number they would not tell me all they kept saying is that i need to get to my computer off i want a refund. I said don’t you need a card or something and the guy said no that he could give me a refund through my computer. I said no and then he hung up on me. I called back 5 times and all those times he hung up on me. And never have met his name or the business name
Received a call this morning on my cell phone-showed Spam Risk so I didn’t answer. Computer generated voice left a message saying that I would see a charge within 24 hours from V Tech Solutions and if I want to cancel the subscription and want to refund, please call 1-202-855-9677. It continued that cancellation should be done within the 48 hours upon receiving this confirmation call. Mine also gave a name-Sean Wilson, customer relationship manager. I’ve never even heard of these people.
Received a robo call saying that VTech would charge my account in 24 hours. If I want a refund or to cancel, I should call 202-217-6099 within 48 hours.. At the end they said “this is Peter William, Customer Relationship Manager” Riiiigghtt! I figured it was a scam and left VTech a VM about it. Seems they are not answering their phones despite calling during business hours. Wondering if they are being inundated with these calls.
I received the same exact call this morning. Although I haven’t tried calling back.
I received a message on my answering machine 12/16/20 from #317-520-1583 stating that the message was from Vtech anit-virus security and that Vtech Solutions had renewed my 1 year subscription for $249.99. If I did not want to renew I was to call 1-317-520-1583 to cancel, otherwise it would be showing up (but did not say on which card). Definitely a robot call/voice.
Instead of calling I used Google to investigate. Found y’all. Reporting this.
Allen Schoppe 12/16/2020
I received phone call from “V-Tech Solutions” indicating that I would be charge $249.99 to renew antivirus for my computer. I don’t have an antivirus! I called, lady with heavy Indian accent was rude and told me that I should let my computer be be activated remotely for cancellation of antivirus. At that point, I hung up. Has anyone been charged from this scam?
Received a call from 327-520-1583 saying Vtech had renewed my anti-virus for $249 and if I wanted a refund I had 24hrs to call. I called and an Indian accent man answered I asked what the company was and what they do. He explained computer protection. I told them I don’t own a computer and he hung up. Has anyone seen charges?
I got a telephone message from 844-923-3075 that V Tech was running on my computer and I needed to renew or it would be taken off. When I called them back they said I could not do anything about it. It was running on my computer. Can you put a software program on my computer without me knowing it?
I also received a call stating the 249.99/24-hour notice from v-tech. I will not call back.
1-786-980-4013 was the call back number. Scam! I wish there was more we can do with these phone calls.
yOU GOT ME ONCE; NOT AGAIN; LAST TIME YOU GUYS TOOK ME FOR $149.00. i WOULD LIKE FOR YOU TO RETURN IT. I DID NOT THINK YOU WERE STUPED ENOUGH TO TRY THE SAME SCAM AGAIN. THIS IS THE ADDRESS THTA I AM SUPPOSE TO SEND THE MONEY FOR THEM TO LOWER MY AT&T CABLE BILL..340 S. LEMON AVE. WALNUT, CA. 91789. CONFIRM#554500890 PHONE #8018769875 TECHS NA ME:SARE COMPONY NAME:VIVID TECH INC. I THINK PEOPLE SHOULD KNOW HOW YOU GUYS OPERATE. IF YOU DO NOT WANT A LAWSUIT, RETURN MY$149.OO.
Scammer’s phone 855-590-7473
Country United States
Type of a scam Other
Initial means of contact Phone
They left a VM on my home phone that stated,” I would be charged a fee of 299$ if I did not call 8555907473 and cancel my antivirus service within 24 hr.”. I never ordered a service with anyone by that name so I went to the net to search for the latest scams. I will report it to donotcall.gov and erase the message.
I got a voicemail that said it has been a year and VTech solutions has charged me $249.99 and if I wanted a refund I had to call. Well I did and it was someone that had a very heavy India(n) accent it was a 855 index . So I said I would call back but never have and won’t. I guess it’s that time of year so my bad for calling back!
Victim Location 29576
Type of a scam Other
Alex Peter from VTech Solution called and threatened a $249.99 charge for antivirus security renewal unless we call to cancel within 48 hrs of him leaving the message. Number he called from was 843-243-6208 based out of St Johns, SC. He stated the call back # was 231-743-3288, Travers City, MI. He stated the call was to renew a antivirus, which in checking with our phone company they do not have nor charge for a antivirus. This was a roboo call.
Same as others call message says I will be charged 249.99 unless I call and cancel. The message was incomplete so I called the 308-318-2599 number it eventually picked and the V Tech person Shane was busy and to leave a message. My question now is has anyone actually seen a charge from this company?
Received a call, From 281-842-2258, left a message stating that “We have charged you $249.99 and within 24 hours you will see a charge from the V-Tech Solution if you want to cancel the subscription and want a refund then please call 213-370-3721. Cancellation should be done within the 48 hours upon receiving this confirmation call. Thank you, This is Sam Smith customer relationship manager.
I call the 281-842-2258, back and it went to a magic jack number that was not hookup. I called 213-370-3721. and told him that i am not cancelling any thing and that his number will be going to fraud control for investigation and he hung up on me.
I received a call from V-Tech Solutions about a subscription that would be charged for 299.99 if I didn’t call back within 48 hours to cancel the subscription. It was a robocall and I know it was BS. I just let them talk to my answering machine. My call back number for them was a 213 area code. Obviously a scam.
Either VTech or Dtech solutions contacted me by robo phone and threatened to take over $200.00 unless I contacted them
Then of course they don’t answer the phone
they need to be investigated.
Scammer’s phone 12133105884
Country United States
Type of a scam Phishing
Initial means of contact Phone
My answering machine had a msg. from ‘Steve Smith @ VTech Solutions.” He said hat if I “didn’t fill out the cancellation form I would be charged $299.99 on my card and that amount was already on hold!” I have never had a virus protection by that name! I told him I was going to call the FTC and the WV Attorney General. Then he yelled ay me and told me to stop talking when he was talking. I said, “You better NOT charge any amt of money on any my cards!” He had a heavy Indian accent!
this seems widespread. Auto phone calls with synthesized voice saying a charge of $399.99 will be made if you do not cancel within 24 hours.
various numbers in my case it was local – probable spoofed 678 435 6315
Not responding; thought was scam from first listening to recording.
gave call back number 213-800-8341. Synth voice claimed to be Charles Smith, Customer Relationship Manager.
Notified real V-Tech Solutions. They appear to not sell products but provide consulting services. ironically to Fed Government agencies.
Scammer’s phone 408-721-6968
Scammer’s website V Tech Solutions.com
Scammer’s address Sunnyvale, CA
Country United States
Type of a scam Fake Invoice/Supplier Bill
Initial means of contact Phone
Caller left message on my landline that my account was going to be charged $399.99 in 48 hours unless I cancel the virus software. I don’t have virus software. I tried to call the number back – the number worked but no answer and no voice mail.
I got a call from V tech Solutions, Manager Charlie Peterson, left a voice message that I will be charged $399.00 in 48 hours if I don’t cancel the virus subscription. I call the 408-721-6968 number back. No answer, no voice mail. I am going to report this to the FCC. I live in 19446 zip code.
A voicemail using a computer voice was left informing me that I have been charged $399 to renew a 1 year subscription to V-Tech solutions antivirus. It said that I would need to call 208-310-8815 to cancel within 48 hours of this message from Jeff Morgan, manager. I have never subscribed to this company. I did not call them, but I did check my accounts and didn’t see any charge from V-Tech or for that amount. I also did not get any notices from LifeLock.
they keep calling back and say that my card will be charged $399.00 and if I want to cancell press one and they say they can not cancell with out get into my CP
I dont think so this is a scam why would they need access to my cp to do this ?
I received an unsolicited automated phone call with the same MO as the other complaints listed here. The call l received was purportedly from V Tech Solutions regarding an automatic billing of $399 to be made unless I call back at 213 822 7257. I did call back but just to request they take me off their call list.
I got a call about a 399.00 charge if I do not cancel their service and when I got a hold of them they wanted to sign on to my PC remotely to deactivate it. The guys name was Ron Anderson who said he was the service manager. I felt it was a scam so I just hung up.
Received a call from 408 254 4900 stating from V tech Solutions on 9/14/2020 stating to call Alex Thomas at 217 441 7250 stating there would be a charge for $399 and to call within 24 hours to cancel. I do not subscribe to them and have no idea what they are talking about. I decided to block the caller. SCAM!
We received a voice message from a company (blocked # 725-209-0350) called “V Tech Solutions” telling us we are going to have a charge of $399.00 added to our account. If we wanted to cancel or receive a refund, We needed to notify them within 48 hours of the phone call by calling “1-208-310-8815″ to cancel. The message was left by someone named Steven Nelson who claimed to be the Customer Service Manager.
Victim Location 95125
Type of a scam Tech Support
Initial means of contact Not applicable
I received several pre recorded calls from someone saying my anti virus program was expiring and it would be continued unless i called to stop it. i thought it was scam and ignored them until they called and said they had charged me $399 and that i had 48 hours to cancel and get a refund. i called for the refund and was filling out a form online for the refund. i made the mistake of being convinced that i should let them safely remove the software.
when i typed in the number for the refund the decimal did not type. i tried to correct the number but it was locked in. then i got a notification on my screen that the money had been transferred to my checking account, even though i had not given him my ss# or account number. the man told me i had to go to the bank and return his money or he would lose his job and i would get in trouble etc etc. i asked for proof this wasn’t a scam and he suggested i check my account balance online. when i did that the extra money was in my account, so i believed i had taken thousands that were not mine and went to the bank. the caller was controlling and rude. felt guilty for the mistake i thoso i went along with him until i had had enough. the bank told me the transfer had not cleared and locked my account. i told the man that and hung up on him. he kept calling and i didnt answer. the next day when i checked my balance it was back to what it had been before, no extra money. had i found a way to draw out my own money to cover my mistake, their transfer would never had cleared and i would have been out tens of thousands of dollars.
I received 2 calls 1. from Dennis Wilson 208/464-7437 & 2. from Lucifer Smith 661/228-7300 stating that I needed to return a call within 48 hours or I would be charged $399.00. I returned their call and they proceeded me to get in front of my computer and I realized it was a scam when they said I had to down load their company in order for them to gain control of my computer. I told them not to call me again, I shut off my computer and hung up.
Victim Location 78754
Type of a scam Phishing
Consumer received a call from an automated message stating that $399 was going to be drafted from his account in the next few days. Unless a call back was received within 48 hours.
I received a call from Vtech saying that if I don’t cancel my sub to some virus I would be charged $399. from 916 753-1573.
I was called and told I was being billed $399 for continuation of antivirus protection for my computer and that I had 24-48 hours to cancel.
GOT A VOICE MAIL AND THEN , Spoke with supposedly A East Indian , sounding man that said We had been billed $399. FOR THIS YEARS SECURITY UPDATE FOR ‘’ WINDOWS ‘’ , ONLY PROBLEM IS ,, WE HAVE ALL APPLE PRODUCTS , NOT MAC’S ! ‘’ IT IS DEFINITELY A SCAM “ ! BUT ONCE THEY HAVE YOUR CREDIT CARD INFO ,, OH WELL ! REPORTED IT TO OUR BANK , AS ‘’ FRAUD ‘’ !
I had a robot message on my answering machine saying that Account 9W610EZ was going to be charged $399 for a Vtech antivirus subscription. The number to call was 1-405-300-4733. I called to see what it was about and the person on the line told me I have a sweet voice (I was DEFINITELY using my most nasal “CanISpeakToYourManager” voice) and kept trying to get me in front of my computer. I asked him if he could verify the email the notice would have been sent to and he said he could not. I did a google search and this scam reporting popped up … so I told him I found the scam site and would check my email and (maybe) call him back.
Victim Location 26508
Type of a scam Tech Support
I was called and told I was being billed $399 for continuation of antivirus protection for my computer and that I had 24-48 hours to cancel. I call them and they tried to get me to log into my computer and cancel.
Victim Location 98502
Type of a scam Tech Support
I see it described by others. Had voice mail on my landline from Alex with code 9W610Easy. He said he had charged me $399 for V Tech–
anti virus security.
Victim Location 98245
Type of a scam Phishing
I received a message that a business called VTech Solutions is verifying my purchase of Anti Virus at 399.00 and if I didn’t get back to them within 24 hours they would charge me. The phone number left on the machine did not match the phone number on my phone. I looked them both up. The number left on the machine had no identifying name. The number on my phone matched with a 78-year-old woman in a neighboring city. I don’t know if I should reach out to this woman. I see this is a scam and wanted to report it.
Victim Location 98360
Type of a scam Tech Support
Caller from V Tech Solutions left voice message regarding my credit card would charged $399.00 if I did not return their phone call within 48 hours to Ryan Johnson at 231 559 0095. I have never heard of this company nor used their services. The voice mail was intimidating tone. I believe that is truly a scam.
Victim Location 46239
Type of a scam Tech Support
Message left on my home phone answering machine from V Tech Solutions saying I would be charged $399 for anti virus renewal in 24 hours. If I wanted to cancel or receive a refund I should call 1-203-864-9604 with in 48 hours. Caller’s name, Alex Robert, Customer Relations Manager. I do not subscribe to this company’s anti virus software.
Victim Location 54656
Type of a scam Other
Like all the other reports on this “company”, David Thompson, customer relations manager, left a message that I would be charged $399 to renew an anti virus program. I had 48 hrs to call the number if I wanted to cancel. I did not return the call. Again, the return number was different than the one that showed up on my caller ID. I don’t know if this means anything, but when I listened to the message it began… 610EZ.
Victim Location 46208
Type of a scam Credit Cards
I received a call today from 317-263-2675. when I picked up the line it was an automated message saying that a 399.00 charge would taken from my debit card for services they previously given and it’s time for renewal. I have never heard of this company and have never had any services performed by them. I’ve noticed this number on my caller previous to today but had never picked up as I wasn’t sure who it was. I hope whomever this is gets caught and stopped as there maybe senior citizens or others that may just fall for this sick scam.
Victim Location 78703
Type of a scam Tech Support
They left a message on my 98 year old mother in law’s phone today saying they were going to renew an antiviral program for her computer at $399.00 and she should call within 24 hours to stop the charge. The number they left on the answering machine did not have enough digits and no number on the caller id came anywhere near that.
A voicemail was left informing me that I have been charged $399 to renew a 1 year subscription to Vtech solutions antivirus. I will need to call 203-441-1860 or cancel within 48 hours from Jeff Morgan, manager. I have never subscribed to this company for anything.
B. Stone
I picked up the phone and an automated voice said something to the effect my account# for 399.00 for VTECH will be changed. That Kevin Johnson was monitoring my account.
Victim Location 28412
Type of a scam Tech Support
Unauthorized charge of $399.00 for anti- virus protection that was not ordered. Caller’s name was"Jack E", supposed t5o be some type of manager. I was supposed to call within 24hrs to receive a refund, the call was time stamped by my phone as 6/24/2020 @ 12:53 PM. The number on my caller ID was 910-778-5239 which I called only to get a busy signal. I will be notifying my bank tomorrow to refuse this charge.
Victim Location 28560
Type of a scam Phishing
3:55PM. I received a voice mail on the home phone from V Tech Solutions.The message said they are going to charge my card for an upcoming renewal of antivirus software. The amount is $399 and will be charged within the next 24 hours unless I call 230-941-3688 with in the next 8 hours if I do not want to continue the software. They said my account number is 9W610EASY. I will not return the call and I have never done business with them. The Relationship manager is, Steven Nelson. It sounded like a robocall and was had to hear the name. I have notified my bank.
Victim Location 40219
Type of a scam Other
I rec’d a voice message from a company (502-443-7907) called "V Tech" telling me I was going to have a charge of $399.00 added to my charge card within 24 hours. If I wanted to cancel or receive a refund, I needed to notify them within 48 hours of the phone call. I was to call "1-209-883-6206" to cancel my subscription. The message was supposedly left by someone named Desi Martin, Customer Service Manager.
Victim Location 40165
Type of a scam Tech Support
Vtech Solutions advised me of $399 charge for AntiVirus Security software yearly subscription renewal, which I didn’t have nor want. They left a voice mail on my home phone, and when I called them back from the different local number they called from it was a Carrollton KY cell number and was a non-working Number (As I suspected it would be a scam) but they left a voicemail with a different contact number for “Cancellation” of the subscription renewal within 48hrs and instructions for me to call: 2039007380 Shane Wilson Customer Relationship Manager.
Victim Location 98208
Type of a scam Tech Support
I received a phone call with an electronic voice saying I was being charged $399 for anti virus protection unless I called to cancel in next 48 hours. The number given was different from the number called. I have never purchased any anti viral protection other than Norton…this is a total scam. The number I was supposed to call back was different from the caller ID number.
Victim Location 68434
Type of a scam Tech Support
The message was on my answering machine. It was automated and said his name was Shane Wilson from vtech solutions customer relationships manager. He said I need to call within 24 hours to cancel otherwise I would be charged $399 for a subscription.
Received a call from V-tech Solutions on 6-11-20 stating that they was charging us $399.00 for antivirus BS that I do not have nor ever ordered! Gave a customer ID # & said to call back to Alex Peters office manager @ 209-764-7588. I called the #back & I blocked my number with *67 but a answer system came on wanting your name & info & I hung up. WHO are these people & what is being done to stop this?
Got a voice message on the answering machine 06/08/2020 at 4:48 PM informing antiviral security is being auto renewed for 1 year @ $399 thru V Tech Solutions. If wanting to cancel needed to call 203-806-0432 with in 48 hours of getting the VM. Returned the call the # given No answer so hung up not 2 minutes later Dennis Wilson who left the message is calling back. He was told to cancel the antivirus. He said I needed to turn on my computer so the antivirus could be removed he was told the computer was not being turned on. Told him that I would contact the BBB and my states legal system to report this. He hung up on me. 03276
Victim Location 65605
Type of a scam Phishing
Robocall from spoofed Missouri phone number. Recording was cut off at beginning left on my answering machine stating a charge of some amount ($?99) was being assessed to me. From other complaints in the last few days it was probably saying $399 was being charged. The computer generated text to speech voice claiming to be "Michael ******, the manager" announced that I needed to call him at ************ within 48 hours to cancel the subscription.
I have not had any contact with this company. It is probably also a stolen company name and definitely a scam in attempt to acquire money from the contact in hopes of acquiring a bank number or some other personal information to use in some other nefarious act.
I did not call the number and although I might enjoy talking to Michael ****** personally, it didn’t even remotely sound like him; an obvious false name too.
Got a voicemail from 210-698-9634, stated that they were Vtech Solutions and they were going to charge over $300 to my charge card for virus protection! Also stated that If I didn’t cancel this charge within 48 hours, that the charge will be completed without cancellation!
Victim Location 38117
Type of a scam Tech Support
Robotic phone call out of the blue stating they would charge me $199, if I didn’t call within 48 hours to cancel. I have never even heard of VTECH.
Victim Location 78613
Type of a scam Tech Support
Received a voice mail from Vtech solutions to inform me that they have renewed my antivirus security for the upcoming one year and have charge me $399 and within 24 hours I will see a charge from VTEC solution If I want to cancel the subscription and want to refund I need to call this number 1-231-527-9804 for cancellation which should be done within the 48 hours upon receiving this confirmation call. This was from Roger Smith customer relationship manager. I have never done business with this company.
Victim Location 66217
Type of a scam Tech Support
V-Tech Solutions call me from India about once a year telling me that they will charge me for services that I have not ordered. "Call within 24 hours or we will charge you 300+ dollars."
Victim Location 97317
Type of a scam Tech Support
April 27, 2020 – Message from V-tech Solutions left on landline stating I am being charged $399 for antiviral security and that I need to call back within 24-48 hours to cancel and get refund. Message was left from Shawn M., customer relations manager. Do not know this company and have not ever done business with this company.
I received a call today from VTEC Solutions at 11:33 AM(MST). They left a voice mail saying that I will see a charge from them and if I wanted to cancel the subscription and want a refund to call them at 1-231-559-0095 within 48 hours upon receiving this confirmation call. The message said this is Ryan Johnson customer relationship manager.
I did not order a subscription. The call came across on my phone as spam. I did not answer but they left a voice mail which I seen later after I had deleted the recent call information.
Victim Location 63141
Type of a scam Tech Support
Charging $399.00to renew anti virus security in our home unless call to cancel in 48 hours. We do not have this system nor have we ever. I did not return call to these people.
Victim Location 44081
Type of a scam Tech Support
I received a call from a David Thomas telling me to call beck and cancel or I will be chareged $399. by V-Tech for anti virus protection. I did not cal back. I kept the message on my answering machine. I do not now how they will charge me the money.
Victim Location 27455
Type of a scam Credit Cards
Says that they are charging $399 to credit card and to call back with a different number but never did work with this company. Scam sounds like all the other folks. Really despicable given what everyone is dealing with with the virus to do this now.
Received a voicemail indicating that Vtech was going to charge $399 to my credit card and if I didn’t want that to happen to call. The story is exactly the same as the other complaints about Vtech on your site which is why I didn’t detail. I didn’t call back because I don’t owe them anything, googled Vtech and the phone number and all the complaints called up. I don’t exactly know how the scam works because I didn’t want to have contact with them but you have that detail from others. It is particularly despicable that folks do this any time but to do it now when someone will answer that bogus call and lose precious money.
Victim Location 49418
Type of a scam Tech Support
Left message they were charging me $399. for virus protection. I have not ordered any such service from them. Told me I had 48 hrs to cancel coverage. Gave # to call (see above) and ID’d himself as David Thompson, Cust. Relations Mgr. This is a scam I’m sure and it is infuriating! Please shut them down. I’m checking my CR. CARD info just in case and notifying my bank.
A person claiming to be Shawn Marshall just made an unsolicited call to me saying that VTEC would charge my credit card $399 for anti-virus program. If i wanted to cancel the charge I needed to call 203-684-7718 within 24-48 hours. This is an obvious scam of some sort. I have no intention of returning it and should the charge appear on my credit card, I will challenge it.
I just received an unsolicited call from VTEC stating they were charging my credit card $399 for anti-virus protection. I had to call 203-684-7718 within 24-48 hours to cancel. The caller said his name was Shawn Marshall. I have had no contact with this company and did not order any anti-virus program from them. I have no intention of returning the call. To whom can I report this scam?
Deedy Wright
Victim Location 37412
Type of a scam Phishing
I received a robotic call (not from a human being) that stated that my anti-virus protection provided by V Tech Solutions has been automatically renewed for the term of one year. Consequently, $399.00 would be deducted from my bank account if I didn’t call them back within 48 hours. The robot identified himself as **, Customer Relations Manager. I received this call at 12:32 pm on 04/17/20. The number that showed up on my caller ID was (800) 436-7916. When calling that number back, they identify themselves as ** Service’s old, disconnected phone number which is no longer in use.
Victim Location 30016
Type of a scam Tech Support
VTech solutions trying to get $399 from me for some antivirus security, do know who these people are.
1-800 436-7916 and 1 203 900-7380 are numbers used.
Victim Location 38366
Type of a scam Tech Support
This automated call will leave messages on my machine stated they will charge my credit card $399.00 if I do not cancel with them in 24 hours. I have been dealing with this company for over two years and spoke with them twice and I ask they remove my name and stop calling me. They claim they cannot remove my information unless I allow them access to my computer.
FCC should be involved with this. Call back #0 000-000-0000 that right away should alert people this is not a valid call. Delete call DO NOT CALL THESE CROOKS BACK!
Victim Location 33446
Type of a scam Phishing
I received a voicemail telling me that they were going to charge me $399.00 unless I call 804-999-2720.
I did not order any product or services from this company. I did not call this number so that my identity would not be stolen.
The person did give their name as Sean Martin.
Victim Location 30518
Type of a scam Tech Support
Received a robo call from "Vtech Solution" that a $399 service was renewed, that is unknown to me. I received a call from "Vtech Solutiuon", phone number 1-840-882-1369, that they had renewed some $399 a year service that I clearly never signed up for. That I had 48 hours to call and cancel. Total scam I’d bet, designed to collect more info on me or talk me into purchasing something. The computer voice said it was "Denis Wilson". Monitoring my credit cards just in case.
I got the same call as these other and they wanted me to go onto my computer so thAt I COULD CANCEL. I AM NOT GOING TO GIVE THEM ACESS TO MY COMPUTER. SHOULD I JUST IGNORE THIS WHOLE THING OR CAN/WILL THEY CHARGE ME $399.? Pleaser Advise TY
Victim Location 76366
Type of a scam Tech Support
I got a call about computer security, saying I was going to be charged $499 and I needed to call them back. My computer has been unplugged for a long time, I don’t use it.
Victim Location 78748
Type of a scam Tech Support
A company called VTech left a message on my mothers phone that a charge of $399 to renew antivirus service for her computer would be charged to her checking account. Said if did not want to renew this service to call them back at (408)8188570 within 48 hrs to cancel. This message was left by "Joseph Smith" customer relationship manager. I returned call got no answer and left message. "Joseph Smith" did call back within 10 minutes. "Joseph" continued to argue that my mom had a computer with their antivirus service that had been renewed and if wanted it cancelled to get on her computer and he would tell me how to go about cancelling credit back the $399 charge.
I asked how he would know my mom had a computer (which she does not… she is 88 yrs old and has never had one) and he said because of the serial numbers and other info they receive from the store purchased from info they can get from the FCC.
After I told him my mom did not have a computer he continued to argue that she did. So I asked to speak to his supervisor and he said because of my tone of voice I was not allowed to speak to a supervisor. I asked how he would charge my moms bank account without having her acct info. He then proceeded to tell me the charge had already been taken out of her banking acct and to have it credited back she would have to cancel within 48 hrs. ( Funny…earlier he said she had 48 hrs to cancel otherwise her checking acct would be charged.) I questioned him many times about the legitimacy of the phone call and most scammers would hang up but he stayed on the defensive and continued to argue. He gave me another name "Ryan Johnson" to call
at (231) 8289311 between 8-4 California time to cancel service and said please have your computer. Needless to say NOT calling any of these losers back!
Victim Location 77494
Type of a scam Phishing
This company has contacted me several times trying to run this scam on me. They want 399.00 or me to cancel my subscription to their company, V-Tech Solutions. David Thompson, customer service representative….
I don’t own a subscription to V-Tech Solutions. Also, I’m waiting to see a 399.00 charge on my credit cards… because they have been calling me for about 3 months and I have not seen anything.
Victim Location 86301
Type of a scam Phishing
Consumer called in and relayed the following information:
They received a call and a message from a company claiming to be VTech Solutions. The caller ID gave the phone number (231) 821-6500 and said it was in Blytheville, AR. However, when the number was Googled it came up as a number in Grand Rapids, MI. The message claimed that the consumer was going to be charged $399.00 to renew a computer protection program. According to the message the consumer has 48 hours to cancel the service and the business requests a call back. Consumer stated they did not order any service through this company, they purchased their protection from Best Buy when they bought the computer and they renewed their protection service a couple of weeks ago. Consumer refused to call the number back and called ScamPulse.com to report this incident.
Victim Location 76116
Type of a scam Phishing
At 2:24PM I received a voicemail from a man Alex P. who claims he is the Customs Relations Manager and said if I didn’t want my bank to be charged in the amount of $399 to call him back within 48 hours.
Victim Location 73527
Type of a scam Tech Support
I received a phone call that I would be charged 399.99 if I did not call the number indicated. I called because I didn’t know what it was for. I got an individual that identified himself as Ryan Harris at 786-530-8706. He took control of my computer without my consent, I don’t know how he did it. Than he wanted to refund me 400.00 and to open my bank account and make note of my balance so I would know when he deposited it. I didn’t want to do that and told him so but he said he couldn’t see any of my information. He downloaded a file to my computer which I have now uninstalled and we lost electricity and he said he would call me back the next day. They called at 3:30 AM, 3:35 AM again at 7:30 AM and at 10:00 AM. I told him I didn’t want anything to do with them and I was reporting them to the police. They called at 2 AM this morning and said they were from the Dept of Justice. I am 81 and don’t need this. I know I was wrong but now I am scared to death. I have changed my user name and password at my bank but I am still scared. I just want them to STOP and leave me alone.
Victim Location 78731
Type of a scam Tech Support
Caller said that he was calling for V Tech Solutions and that we would be charged $199 with in 24 hours. He did not say shere to charge would applied. I had 48 hours to cancel the subscription. I do not have any subscriptions andge a refund. He idemtiied himself as Harris Parker and gve a call back number of 210-556-1312.
Victim Location 44706
Type of a scam Other
I received a phone call message this morning that said v tech solutions had renewed our subscription for internet service for one year and charged our visa $399.00 and if you want to cancel this charge to call them within 24 hrs at 203-441-3910. Gave the name of Daniel Parker as manager of customer relations.
Victim Location 55303
Type of a scam Tech Support
I received a voicemail 12-18-19 12:48 pm from David Thompson with Vtech Solutions calling about a non-existant subscription and that if I didn’t call back in 48 hours I would be charged $399. He told me to call back 307-298-3951, but the number on the caller ID was 763-134-4405. Message was a recorded voice (computer generated?) and did not mention my name.
Victim Location 32162
Type of a scam Phishing
Voice Mail Message: Number from call +30 009
I will be charged $399 within 24hrs from V Tech Solutions, if I want to cancel the subscription and want a refund call 202-852-4672. Cancellation should be done within 48hrs of receipt of receiving the confirmation call.
I DID NOT NOR HAVE HAD ANY BUSINESS DEALINGS OR CONTRACT WITH V TECH SOLUTIONS!
BEWARE!
Victim Location 30188
Type of a scam Tech Support
Left message on my phone recorder: Male voice, seemed computer generated. Telling me that I will be billed $399.00 for an Anti-Virus and that I had to call 202-852-4672 within 48 hours to cancel. The company name given was VTECH SOLUTIONS and the person calling gave his name as Shawn Martin. My name was never mentioned in recording.
Victim Location 30054
Type of a scam Phishing
Got a call from a robot-sounding voice that said it was from V Tech (spelling?). They have renewed my antivirus software (I don’t have any from them) and my credit card will show a $399 charge within 24 hours. I must call (203) 516-7380 within 24 hours if I don’t want it. The computer-voice gave me a customer I.D. Which was too garbled to even begin to make out. I did not call.
Victim Location 45152
Type of a scam Tech Support
I received a voicemail 11-26 12:34pm from Peter Patrick with Vtech Solutions calling about an anti-virus check and that if I didn’t call back in 48 hours I would be charged $399. He told me to call back 213-338-4183, but the number that pulled up on the caller ID at that time was 303-168-4632.
Victim Location 43613
Type of a scam Tech Support
Was told I was going to be billed $399.00 unless I contacted them about Microsoft virus protection, they were very convincing in describing how my account with microsoft was going to be stopped unless I paid this..told them I didn’t want/care about this protection and wanted to cancel it, they talked me into opening my computer to cancel this service and I proceeded to follow thier instructions and soon my computer was no longer operating under my control, they then wanted me to give info so they could "refund" my money through Western Union, I knew I was hoodwinked, I had a bad feeling all along about the call, but didn’t follow my gut feeling as I should have, I know better, or so I thought, I didn’t give them any info as I knew then I was being played, they then got beligerant with me, swearing, laughing, name calling, I ended up hanging up on them, my computer w[censored]d out, everything was gone…called a computer company and took it in to see if it can be restored….Please do not fall for these scams, I never thought this could/would happen to me, be careful, I now know it can happen to anyone….The only money I will loose is the money I have to pay to get my computer fixed, whatever that may be, and I might add all the stress and worry about what they have or don’t have off my computer….please be careful…
Victim Location 64014
Type of a scam Phishing
They left a message on my phone that said they charged me $399 for a computer security service. I needed to call back within 24 to 48 hours or they would not be able to refund the money. I called back after a week as I was out of town. The person on the line indicated in a sort of way that they are connected with Windows. They first want you to get into your computer and then they will tell you how to get your money back. I asked where they got my info and what account they had charged me the $399 from, he said that it was my checking account through my debit! I checked the account while I was on the line and as I thought there was no charge they just want access to your computer to get your account info. This needs to be advertised so people do not do this. They also said if I did not let them help me It was illegal and I would be charged by ScamPulse.com and someone else.
Victim Location 53578
Type of a scam Phishing
Left this voicemail on internet phone voicemail: "Four hours you will see a charge from V Tech solution if you want to cancel the subscription and want a refund then please call on this number 1-203-590-7626. Cancellation should be done within the 48 hours upon receiving this confirmation call. Thank you. This is Charles Lewis customer relationship manager."
Victim Location 76903
Type of a scam Tech Support
Recorded on my answer machine …..Received call 10/1/2019. Informed antivirus security is being auto renewed by v tech solutions & $399 will be added to my account unless call to cancel within 24 hours. 203-484-3613
Victim Location 79109
Type of a scam Phishing
A female senior, received multiple robocalls from someone claiming to be from Vtech. The audio told me I need to call in the next 48 hours, and renew my subscription, or my account will be charged $399. She did not speak with a representative or give any information to the caller. She called BBB, and gave permission to publish her experience on Scam Tracker.
Victim Location 67204
Type of a scam Phishing
I received a robocall from a guy claiming to be from V Tech solutions telling me that if I did not want additional charges to come out of my account that I needed to go online and cancel with them. I never ordered anything from this company and when I called the company directly they know nothing about the phone calls. When I call the guy back at the number he called me from sometimes he does not answer as V Tech Solutions and asks me why I’m calling him.
Victim Location 49721
Type of a scam Fake Invoice/Supplier Bill
A Harris Parker, Customer Relationship Manager, called to tell us that our anti-virus had been updated. Our credit card was to show the fee of $399.00. If we wanted to cancel to do it within 48 hours by calling 1-210-556-1312. I called the number…a man with quite a heavy accent (& no, I’m not anti-any nationality) answered the call with a “Hello”…not even a business was named. He said he was Harris Fuller. To cancel I needed to open my computer to give him my information because it would have to be done by me on my computer. He just kept repeating the request about opening my computer so I eventually hung up my phone.
Victim Location 74129
Total money lost $200
Type of a scam Debt Collections
I was on Facebook’s site.Readers said to call this number.There are several numbers that they used.5595409195.They are all from India.They care very computer savvy.They promised to help me& say don’t worry we will fix it for you.They have you to download their app…showing you the problem…after a while they say the only solution is to go to CVS or Dollar General & get a $200,500 of $1,000 gift card & give them the numbers then they can bypass Facebook since I’m blocked & then that would restore my Facebook Marketplace acct. get back on Facebook Marketplace.,They really seem to tell you what the problem is.Only to scam you out of your mony.Then when you call them back…They don’t answer o r Will keep hanging up on you.Then they will call back to say the card is bad can u get 2 more..Then they will call u back asking did u get a refund & give them your acct for a refund..to try to get more money…Do not take a chance…They are harden criminals!!!!
Victim Location 33140
Total money lost $200
Type of a scam Tech Support
They threatened to lock my laptop and delete all of my files after I asked for a refund for their tech support.
They are criminals who should be locked up. I paid them with an iTunes gift card and on a PayPal card. They said they didn’t accept credit cards.
Victim Location 33140
Total money lost $200
Type of a scam Tech Support
They call you tell you your computer is infected log into a rescue site and say they fixed your issue. Then they request payment via apple iTunes gift card. Then they call you to try to say the business is closing and they will refund money if you accept payment from your bank which I refused. So they corrupted my files and laptop so I had to hire another repair company to retrieve my files and use my laptop. They continue to call they advertised on Google Under Lenovo Tech support.
Victim Location 49012
Total money lost $4,000
Type of a scam Tech Support
Was on computer when Internet locked, piercing alarm sound, and pop-up screen from Software Solutions stating on 02/28/2017 though July 2016 was a different error problem; otherwise same verbage:
This site says…
ZEUS VIRUS DETECTED – YOUR COMPUTER HAS BEEN BLOCKED ***
Error: Virus – Trojan Backdoor Hijack #365838d7f814fa5
IP: 69.130.112.241 Browser: Chrome ISP: TDS Telecom
Please call computer system technician immediately on: 855.235.8214
Please do not ignore this safety alert. Your Microsoft System Has Been Compromised. If you close this page calling us, your computer access will be disabled to prevent further damage and your data from being stolen.
Unfortunately I clicked Okay button instead of X and so froze all of my computer, not just Internet. I was frazzled already from something else, plus suffer from mental illness (anything to excuse my stupidity begun July 2016). I called the number and calm Indian (Asian) male voice (always been male voices but never same name, always first names), asked problem, said was Microsoft product provider and support partner, gave me what looked like legitimate website at time (though now it has running line warning of scams at top), so I allowed access, especially because I couldn’t power off my computer or get the darn alarm off (forgot how to access volume). I clicked it off, pulled up error log, pointed out some problem (I’m clueless), did stuff to clear it.
Asked about my virus protection. I’d just moved after my husband’s death, couldn’t find software and husband had been in charge of all that. He convinced me (and my mother with whom I live) to purchase life-time virus protection at reduced cost for seniors of $399. Only accept debit. (Much later saw they had charged full price $529). Very professional, soothing all my screaming instincts about scams, posting on desktop shortcuts to vetch support, receipt, etc. Initially all links worked and I didn’t try again until several months later at which time all were deactivated.
In October 2016 was contacted by them, and tech guided me to check error log myself and when I listed what there, was extremely concerned and requested permission to access computer to fix major security problem, explaining he had called because just such a breach had been occurring, so sorry, and so he wanted to refund my initial deposit and then allow me evaluate a new program. He knew $399 amount (not what actually had been taken but this amount was on supposed receipt he could access from my desktop), knew my security number given by company. Long story short, despite instincts otherwise, led by nose to type in $399 despite not wanting to do so. He had me check my bank account to determine if refund showed as deposit (I can’t believe I actually did it) and it showed $3,999 added to my total (oh, he had had me check my deposit first so I could see difference and then again).
I’m horrified and he’s barking in distressed tones about what I’ve done to him since this was from his supervisor’s personal account and what was he going to do, he was going to lose his job, and I’m yelling over top him I hadn’t wanted to do it, why had he made it. Then he tells me to stop yelling at him and I tell to stop yelling at me. He becomes all humble and downcast.
Long story made short, I continued to [censored]ic ways despite everything telling me not to and ended up wiring money via WalMart money order and then went to Walgreen’s to do Western Union, all while having to him at certain number to verify what I was doing. I actually called my bank to verify it wasn’t a scam even though I’m sending it to some other name through Monaco. Yeah, how could I be so stupid, I don’t know. Guilt works on me.
He’s supposed to call me next day and doesn’t. By that point, bank account shows never had been original deposit of $3,999, of course, and I’ve lost more than that entire amount. Feeling so utterly stupid, I compounded error and never contacted bank though did send complaint BBB who said company not with them and could do nothing. (However there is a https://vtechsolution.com/ site with a link to BBB with A+ accreditation.)
I also emailed support of Vtechgeek about situation with names and phone number given. Was called the next day and told no one hired by them, etc. He tried to sell me additional protection for some type somehow not covered in initial purchase for $199 (one year) or $299 (two years). I did not do so. Stupidly, I asked this guy to check my computer for safety. I was so weary that even though I saw him using free malware.com site, I just let him continue without my observing since the scan still running.
Later returned, my computer was locked, wouldn’t accept my password. Took to computer store who discovered a lot of Chinese characters and also learned scam had basis in China as well as India.
In addition, tech had completely wiped my computer of ALL personal files–word documents, pictures, etc. At least I had back up for part of it.
A couple weeks later contacted by another rep about fact that certain security updates (supposedly these were done every month) not being downloaded and he needed to check to determine reason not happening.
Despite my screaming at him and slamming down phone (broke it), I’ve been called six-plus times since about same problem, last one just yesterday. Then today comes this new pop-up screen, etc.
Victim Location 15823
Type of a scam Tech Support
I had an error message pop up on my computer screen and was not able to do anything on my computer until I called above 877 number. This was Aug 6, 2016, at that time I had to purchase a plan to protect my computer. Last week, this same message came up on my computer again. I called the number again, and since the protection plan did not work, I would be reimbursed the original $300 plus plan and had to purchase the new and improved plan for $499. I was to be reimbursed before the new plan was deducted, but that has not happened. I was deducted for the new plan the next day, and now a week later, I have still not been reimbursed and when I try to call the 877 number, I get that the person is unavailable, and a series of beeps, and the line goes dead.
Victim Location 91710
Total money lost $639.99
Type of a scam Tech Support
: This company operates a scam, by lying and claiming that they are authorized by Microsoft to repair your computer. Yesterday morning I was online and my browser was frozen. An error message popped up with a phone number stating that I must call them immediately or I would lose my data and there was a virus attacking my personal information. I called the number and the person asked what the issue was. My computer was completely frozen. Then he asked to take remote control of the computer in order to conduct repairs. I asked who he worked for and he said VTech Geek Support Solutions and he said he is authorized by Microsoft to make the repairs. He showed me a list viruses that was attacking my system and said that my McAfee was inadequate. He also asked how old I was and if I’m very computer savvy and replied not at all. Then he offered me three payment options. one for a one time fix of 249.99 and a 199.99 for a 5 year subscription and 299.99 for a lifetime coverage. I tried to say I will call him back but he insisted this need to be taken care of immediately so I opted for the lifetime coverage. He said I needed to give him a check number and give him my account number but I wouldn’t and took my Master card instead total 639.99. Then technicians completed the so called repairs. Then the technician was very eager to have me do a "cloud" contract with VTech Geek Support and get my signature. I signed the agreement since with them to charge my credit card for the payment. It is a scam. They find people they can hack into, freeze their computers and then offer to repair it.
Desired Settlement: I would like a complete, total refund, since I was lied to and signed the "cloud" contract based upon the false claim by VTech Software Solutions and I that nowhere is it stated that this is a lifetime contract and they took advantage of a 54 year old man.